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Bad controller
We purchased a boilermate wh-7 41 gallon tank for our in floor heating unit in 2001. Since then we have had to replace the smart control unit three times. now we are looking at other options to replace the tank because we are concerned that replacing the smart control again will not be very smart. We have replaced them every year and a half @ $130.00 each time. This system rates far below what we were sold. We would like a tank that will run trouble free for at lest 8 years.
The complaint has been investigated and resolved to the customer’s satisfaction.
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AMTROL Inc. phone numbers(401) 884-6300(401) 884-6300Click up if you have successfully reached AMTROL Inc. by calling (401) 884-6300 phone number 0 0 users reported that they have successfully reached AMTROL Inc. by calling (401) 884-6300 phone number Click up if you have UNsuccessfully reached AMTROL Inc. by calling (401) 884-6300 phone number 0 0 users reported that they have UNsuccessfully reached AMTROL Inc. by calling (401) 884-6300 phone number
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AMTROL Inc. address1400 Division Road, West Warwick, Rhode Island, 2893, United States
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Installed 1997. I've been dealing with no hot water recovery for 3 years now and today I have to take emergency steps to replace my in-direct. I knew the day was coming. Amtrol must be performing well because you'd think in today's environment they would want to make good on a bad product by attempting to sell me another heater at a great price and earn my respect & business again.
Had installed a 41 Gal water heater and the elec. smart control has gone out twice in the last 5 years and they will not cover it in warrenty. will never buy their water heaters agian.