Ampd Mobile / BEWARE! Scam artists!
I wished that I would have read these post before signing up for the Pay As You Go with Ampd. I have never seen a Back*** Business like this... They are a BUNCH OF LIARS, CROOKS & THIEVES!!! I read all of the threads about how damn great Ampd Mobile was... (WTF) I used the phone for 4 days... Sure coverage was great! BUT>>> On the fifth day, a message from Verizon Wireless stating "You have reached Verizon Wireless... Your call will now be transferred to an external operator where your call "should" be connected using a credit card, calling card or collect." (WTF) I had a $60.00 credit and last time I checked had $58.00 left! Called "Customer Service" on the same day... (That was a joke) "Customer Service Rep said they couldn't find me by using my phone number and that he needed my social security number... My "full" social security number. (WTF) I replied "You don't have my full social security number on pay as you go. He tried to give me this Bull**** story that he had over 3000 names with my same last name to look through and that they weren't in alphabetical order... BLAH BLAH BLAH! He finally found my account less my social... Because I wouldn't give it to him... Said my number had been changed (and I didn't change it.) with a balance of $0 ( and I didn't use it.)... Unfortunately, I can't credit your account (so he said). He said that I would have to contact Tech Support dialing the same number that I just did when I called him... He said press options 2 and then 4... I asked "Can't you transfer me?... No unfortunately I can't do that he said." (WTF) So I did call the same number [protected]. BTW I have it memorized! I was told the same thing " Unfortunately, I can't credit your account for the unused minutes that is a technical problem... and you will need to contact Tech Support." (WTF) I asked "I thought I had Tech Support!" No, I'm just Customer Care you will need to contact Tech Support. (WTF) Can you transfer me? Yes she says, then I was on hold for 1 1/2 hours the first time. I finally hung up because I was getting tired of waiting. I repeated this process until finally I get a message saying that it was after normal business hours. Now on Day Two, I try again on my quest for the non-existent Tech Support! Asked to speak to a supervisor... "Unfortunately, I can't transfer you until "I GET YOUR SOCIAL SECURITY NUMBER"... (WTF) I got so pissed that I was in a rage... I went off! Eventually, I just hung up. I repeat the process over and over and over... ETC> Then I acquired a new number from a "Customer Care Rep." for Tech Support. Same SH*T different number. Only difference, I finally got to speak to an "Excellerated BLAH BLAH BlAH" (Supposed to be a Supervisor) With the same answer... Unfortunately, this is a Technical Support issue and you will have to speak to Tech Support... This has went on for over a week now. Customer Support lines have been down for a few days. And the CS link on the Ampd website doesn't work either. I was still unable to use my phone or add any airtime because the system didn't recognize my number. I have come to the conclusion that I have been ripped off! So, anyway I did file a complaint with LABBB and FCC... Not that it will do any good... Cause it's been 4 days and they haven't responded to that either! Why should they, Ampd Mobile is on it's way out! They are protected under chapter 11 bankruptcy. So we can all forget about the rebates (DON'T EXPECT THEM IN THE MAIL!) We are all SCREWED!!!