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AmeriMark Direct
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2.4 23 Reviews

AmeriMark Direct Complaints Summary

8 Resolved
15 Unresolved
Our verdict: Engaging with AmeriMark Direct, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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AmeriMark Direct reviews & complaints 23

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4:42 pm EDT
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AmeriMark Direct Unauthorized charges

My sister and I have recently taken over our elderly parents' finances. Our mother had ordered some cream for $35.99 from this company late last year. While going through their credit card statements, we noticed a reoccurring charge from them. Upon investigation, we were told it was for their Passport to Health Club. My mother does not remember agreeing to joining this club, and received nothing for 'being a member'. The charges added up to more than $800! Fortunately, Citibank reimbursed that amount.

Today, (April, 2009) I received a bill from them for the original cream! The note says, 'Dear Customer, We have received a copy of your complaint from your credit card company concerning the products you have ordered from our company that was charged to your account. Your credit card company has retrieved the disputed amount and therefore, credited your account. Our records show merchandise was shipped to you on 11/21/08. You now have a balance due, please send payment of $35.99, by check, money order, or credit card. For questions concerning this balance you may contact Customer Service at 1/[protected].

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8:23 am EDT
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AmeriMark Direct charges on credit card

SEVERAL CHARGES ON MY DISCOVER CARD AND I DON'T KNOW WHAT IT WAS FOR? AND THEY ARE NOT FOR THE SAME AMOUNT. ONE WAS JAN 29, THE OTHER WAS FEB 5. THANK YOU.

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Paul Sharp1
Albrightsville, US
Dec 23, 2011 8:04 pm EST
Verified customer This comment was posted by a verified customer. Learn more

They have no right giving my credit card information to another company after I use it to make purchase of clothes from internet store.I had to cancel my credit card because of them.

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Paul Sharp1
Albrightsville, US
Dec 23, 2011 8:02 pm EST
Verified customer This comment was posted by a verified customer. Learn more

This company should be put out of the business of cheating people.They had some sales man call me with a bunch of fast words and ended up charging my credit caed an amount of money that I requested nothing.Never buy anything from amerimark ever!

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12:00 am EST
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AmeriMark Direct It takes to get 7 day shipping offer

Ordered a product 12/18/2006. Their site advertises a 7-10 business day shipping guarantee. When I called today [protected]), they are telling me that they have until 01/09/07 because their contract with the post office is for 15 business days, not the 7-10 days that they advertise. I still have not received my product. They think it is acceptable to take a month to get it after a 7 day shipping offer.

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Contact AmeriMark Direct customer service

Phone number

1877 268 9594

Website

www.amerimark.com

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