[Resolved] AmigoJet / service
Olga from Amigo Jet is a very manipulative woman and to be honest a complete piss taker! She received a full refund for her hire which resulted her receiving a free car. This is because she decided to take matters to the money claims court because she simply wasn't happy with the service. My partner's thought by offering the full refund he would be able to settle things but Olga was not satisfied despite her receiving all her money back plus a free hire in a Range Rover. How often do we receive bad customer service but you don't take every business owner to court for something so petty...?! Olga is just a horrible woman and I would advise anyone against doing any business with Amigo Jet which involves this woman.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
AmigoJet Customer Care's Response, Nov 01, 2018
Response from Amigo Jet :
Upon receiving your review, we immediately checked our records to identify you so we could investigate the issue. We did not, however, find your company name in any of our records. Nevertheless, we are committed to upholding superior standards of customer service. Please contact us at your earliest convenience with prove of ID and Amigo Jet reference number and we will investigate it further.