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Just like everyone else I am also a victim of NOT receiving my product after 2 weeks. I order online all the time and received my other products that I ordered on Jan 28th 2010 along with an online purchase with amiclubwear. I received my products on Feb 3 at the same time but haven't received anything from amiclubwear. I sent them an e-mail and they're telling me my products shipped 2/2 but when I call they tell me that my product did not ship and that they will re-send my information to warehouse. Bottom line is...PLEASE REPORT THEM TO THE BETTER BUSINESS BUREAU! Because they have an A rating and we all know that's not true. So please report them so that the government can take action. I'm seeing too many complaints on yahoo reviews and on this site but we have to report them to BBB. I'm already reporting them to my credit card agency to have them reverse the payment. I only charged $24.76 which is not a huge loss... but they must know that they CAN'T get away with this and I'm going to fight them til' the very end because I don't want anyone else to fall victim.
The complaint has been investigated and resolved to the customer’s satisfaction.
OMG... I just saw all this message and it making me nervous, why? Because I had bought 70 something dollars from amiclubwear.com last november. Then it turned out that I was not satisfied to there items. So, I returned it back and sent it to the Post office, I spent $13 dollars on the top of that because they dont have shipping and handling system. Then the total of the refund that I have to get is $40.98. I've waited 2 weeks to 3 weeks then I said to myself " wait that's kinda weird they haven't remind me yet about my refund", I was wondering if they got my returned items. So I called them. What I got was 24 minutes...before I got ahold of them it was ridiculous. And then I talked to them, they said they got my items but I ask them where my refund was. She told me "I will send you an email Ill give you the store credit reference". I said "thanks god it was fix". And I dont know I have NEXT problem: I bought 50 something dollars items because I have $40.98 store credit. They have this amishipped going on that if u spent 50 dollars above you get your free shipping. So, I said alright it's not bad to spent 10 dollars more so I can just get free shipping. I left a comment in their box with the code, I followed their instructions. Then I thought they're not gonna charged my Credit card but they DID $53.97 they didn't deducted the store credit right away. I dont know what do. All I can say is Im so disappointed. I haven't gotten back my money yet. PLEASE can someone help us. The amiclubwear.com just taken away the CUSTOMERS RIGHT. After this I will never ever go to their website. I will fight for my money because that is not fair.
do not buy from amiclubwear.com, several weeks ago I purchased (and paid for) 4 pairs of shoes. About a week later I got an e-mail saying they had only shipped 3 items (and no mention of a refund for the missing item, nor a replacement or anything). I called the company (amiclubwear.com) and had the WORST customer experience of my life! After about 30 minutes on hold, the lady that took my call actually told me that they have a time limit (of about 3 minutes) on their support calls, that the supervisors are never on the floor and then my 3 minutes were up and my call got "disconnected". I have never disputed a credit card charge before in my life, but I'm definitely disputing this one. My advise is DO NOT BUY from this people unless you're willing to risk receiving what they want instead of what you ordered. Don't be fooled by the nice web site, this people obviously have no inventory and no control over their supplier's inventory.
several weeks ago I purchased (and paid for) 4 pairs of shoes. About a week later I got an e-mail saying they had only shipped 3 items (and no mention of a refund for the missing item, nor a replacement or anything). I called the company (amiclubwear.com) and had the WORST customer experience of my life! After about 30 minutes on hold, the lady that took my call actually told me that they have a time limit (of about 3 minutes) on their support calls, that the supervisors are never on the floor and then my 3 minutes were up and my call got "disconnected". I have never disputed a credit card charge before in my life, but I'm definitely disputing this one. My advise is DO NOT BUY from this people unless you're willing to risk receiving what they want instead of what you ordered. Don't be fooled by the nice web site, this people obviously have no inventory and no control over their supplier's inventory.