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The good, the bad, and the ugly - discover what customers are saying about AmeriTrust Financial

Welcome to our customer reviews and complaints page for AmeriTrust Financial. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with AmeriTrust Financial.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used AmeriTrust Financial's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with AmeriTrust Financial, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with AmeriTrust Financial. Your feedback is an important part of our community and will help others make informed decisions.

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7:21 pm EDT

AmeriTrust Financial fraud

Same as all the other complaints, taking money on false pretences .First time using online buying and got ripped off with this company Ameritruust financial.I don't understand how a company can take such a name as trust in america, get a buisness licence and rip american people of their hard earn money without any recorse on their action.

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francis cardona
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Nov 13, 2007 12:00 am EST

This so called company called me twice at school , saying they would help me build my credit ,
I was offer a credit card with 2,000 line of credit , if I gave them two hundred dollars deposit.I ask them is this a visa or mastercard , they said it is not a catalogue card and that I could get cash advances I kept asking is this a credit card the person who was talking to me got mad and hung up on me . They called back again a different person very well maner , I fell for the bait and hook I told them I did not have $200 in bank account I was told they could take out in payment of $100 , I was told that I would get card within three days of first $100 payment , this was three weeks ago and I`m stil waiting . I ask my bank who took out the $1oo from my bank account and they gave me some website name since there was no phone number , the website is a site for a bunch of garbage items. I finally talk to customer service for ameritrust financial and I told them I was decieved , the lady who talked to me was very rude , I told her I would file a complain with New York general attorney office and I was told I could do whatever I wanted . My bank was nice enough to refund my $100 dollars and closed this bank
account so this crooks cannot do this again . I haved learned a valuable lesson and I advise anybody who gets a call from this crooks to hang up the phone right away .

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olivia
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Dec 01, 2007 12:00 am EST

Last month they got $100.00 again another $100.00 from my account i'm sick of that when i call to cancel they still continue getting my money? No more watch out for scam. Just fight back !

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Tina Gasser
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Apr 21, 2008 3:06 pm EDT

they would not cancle the card and took my 200.00 dollars and they told me i would not get my card until i sighned a paper and sent it back to them i can not access there web sight at all to look at the catalog so now i know it is nothing but a big scam all i want is my 200.00 dollars back and for them to get in a lot of trouble for doing this to people who can not afford to live as it is i dont think they should be able to get every ones info like they have they are the ones who told me my bank info i didnt even have it in front of me it sucks that they can do this i thought it was a visa card that was going to help me get my credit back up not what it really was somthing sould be done about this ASAP

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latasha
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Jun 13, 2008 9:13 am EDT

I am mad because i call them all day everyday, and they don't answer the phone at all. Their hours are 9am to 6pm and I leave messages and they have not called me back yet. I even sent my money order in for a couple of products that I have ordered.

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Darlene McClure
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Mar 28, 2008 2:33 pm EDT

These people called me offering a credit card with a 2000.00 line of credit to help fix my credit. They never stated it was a card for their website only which I found out after reading how many people had been scammed by them online. I finally go in touch with them after 2 months of trying on their 866 number only to be told they never sent the card because my account was NSF. I politely told her that was because they took it out on 1/10/08 instead of 1/15/08 as orginally agreed and on 1/17/08 the funds were taken again. I provided a copy of the check and statement by fax and have been unable to reach them again for resolution. With the amount of people they have scammed they should have felony charges by now. I want my money back from these people

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PATRICK CALLAGHAN
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Feb 23, 2008 9:48 pm EST

ON 2-20-08 I RECEIVED PHONE CALL WITH SALES PITCH ABOUT HOW I COULD RECEIVE A VISA OR MASTERCARD FOR A $200.00 OPENING FEE. I EXPLAINED I DIDN'T HAVE THE MONEY TO SPARE AT THAT TIME AND WOULD LIKE TO DO THIS NEXT MONTH ON 3-20-08 AT THAT TIME I WOULD AUTHORIZE MY BANK TO PAY THE OPENING FEE. TWO DAYS LATER I WAS RIPPEDOFF FOR $200.00 DOLLARS OUT OF MY CHECKING ACCOUNT. AT PRESENT I AM HOPING TO RECOUP MY MONEY.

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julia green
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Jan 12, 2008 4:08 am EST

i will check with better business bureau and another source that will have them shut completely down. if i could get a hold of that little weasel that called me which i have his name i will look into getting him prosecuted and ameritrust financial. i am closing my bank account right now and they will not get any money from me ever again. if they cannot be prosecuted they can be scared trust me. they messed with the wrong woman now.

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julia green
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Jan 12, 2008 4:02 am EST

i would like a phone number i dont even have that. i would like my money back now.

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julia green
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Jan 12, 2008 3:59 am EST

i applied for a credit card with ameritrust financial. they took $200.00 of my hard earned money and i dont have a credit card i either would like my credit card or i would like my $200.00 put back in my account. thank you julia green

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V
3:22 am EDT
Resolved
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AmeriTrust Financial Rip off

As all of you know already they are scam artists. I got a call tonight from a guy that said he was from ameritrust financial and that I had been pre-approved for a credit card with a 2, 000 dollar credit limit and once I made my first payment on time I would be able to withdraw $1, 000 cash but first I had to make a $200 deposit and it was going to be withdrawn from my account but something inside told me to look them up on the web and I came across this website and now I'm hoping I can do something about this before it gets out of hand for me. They promised they can help me rebuild my credit score in three months if I made my payments consistently. That was the only reason I wanted to accept the offer and all of your stories sound exactly like what the man was telling me.

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Dale
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Jun 02, 2008 8:00 pm EDT

Funny, what stories are those? How are they scam artist`s? Did you allow them to fullfill ther oblgations.

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2:00 pm EDT

AmeriTrust Financial Scammed!

We recvd. a call from Ameritrust Financial in April'08. We were told that we were approved for a Visa credit card with a $2000 limit. They were to take from our account $200 which at the time didn't seem to be to bad for a $2000 visa card.The guy that called said that the card could be used anywhere(which was a lie & he was very misleading) we asked him three times, " is this card for catalog purchases?".He said no we can use it anywhere. Well, as it looks we are in the same situation as the rest of you dealing with these people.They took our first pyment.of $100 & trying to take out the remaining pretty soon(which is not going to happen) We placed numerous of calls & it appears to be a call center the CSR's there are very unprofessional, and unknowledgeable about the company they supposeably work for. The only thing they could tell us is that our money is non-refundable.No physical address..just a P.O. Box, no fax#, and the managers or supervisors tend to be out alot. Whoever these people are..they're making alot of money doing what they do...scamming people. The economy is too screwed up right now to play with people's money like this. How are they getting away with this? I want to know has anyone out there filed a suit against this company? There's too many of us with the same complaint about the same company, for something not to happen. E-mail me ([protected]@sbcglobal.net)and let me know...I will definitely sign for any type of suit brought up on them.This needs to stop!

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Kristine Hoffman
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Nov 11, 2008 7:06 pm EST

I have been getting financial phone calls on my cell phone and I want it to stop now so I am asking you to stop calling me or else there will be trouble.

Love, Kristine Hoffman

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10:24 am EDT
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AmeriTrust Financial Fraud charges!

I was called by these people to sigh up. I refused several times but when i was told i could cancel with out a fee as long as i called with in 24 hours i could. I thought i would look at their catalog first i need some baseball gear for my boys. they said that they had all kinds of youth baseball gear. They had 1 glove i could have bought 50 times that was all no bats, balls, cleat's, or any other items.

I called back and was told i could not cancel till it was in their system 3 to 4 days i was told once again there would be no charge. Well guess what yep. When i called to have them reverse the charge i was told that no one there would have ever told me that they would. I told her i was going to report them she said OK like it wasn't any concern to her.

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9:55 am EST

AmeriTrust Financial LIARS!!!

I WAS DECIEVED BY THIS COMPANY! I ASKED THE MAN THAT I TALKED TO IF THIS CARD WAS FOR A CATALOG AND TOLD HIM THAT IF IT WAS I DID NOT WANT IT! HE THEN TOLD ME THAT IT CAN BE USED FOR CATALOGS IF I WANTED IT TO BE AND I SAID NO! I ALSO ASKED HIM IF IT HAD ANY RESTRICTIONS ON IT AND IF I COULD USE IT ANYWHERE AND HE THEN TOLD ME THAT THERE WERE NO RESTRICTIONS ON IT AND THAT I COULD USE IT ABSOLUTELY ANYWHERE JUST LIKE A REGULAR CREDIT CARD. I ASKED HIM WHAT KIND OF CARD IT WAS AS WELL I ASKED IF IT WAS A VISA OR MASTER CARD AND HE THEN PROCEEDED TO ASK ME WHICH ONE DID I PREFER AND I REPLIED VISA AND HE SAID OK THAT IS NO PROBLEM. SO COME TO FIND OUT IT IS A CARD FOR A CATALOG AND ONLY AMERITRUSTS SITE! THIS IS ABSOLUTE BULL! THAT IS 200 DOLLARS THAT I DO NOT HAVE EXTRA IM 21 YEARS OLD AND A SINGLE MOTHER TRYING TO GO TO SCHOOL AND WORK ! I WROTE A LETTER TO THE PRESIDENT AND THEY DENIED MY REQUEST FOR A REFUND I AM GOING TO REPORT THEM TO THE BETTER BUSINESS BUREAU AND I HOPE YOU WILL DO THE SAME!

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Dale
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Apr 27, 2008 12:48 pm EDT

I love the people that want to build up thier credit, but hate the fact that`s not a MC/VISA, AMEX, etc, , , Before you judge any financial corp, stop and and ask yourself this, are they providing the service there stating, is your credit score going up/down, that`s what you need to ask yourself. If your credit is important to you and only you, than go forward with the program, remember you have been turned down in the past for many reasons, if any CCC is willing to give you credit go for it. I`ve had this problem in the past. Today I can truly say it was worth it for me.

PS- Everyone like`s to hear negativity for any corp, let`s get real and move forward

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Jeff
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Mar 21, 2008 2:05 pm EDT

I am struggling financially and received a call from Ameritrust. They said they could help me rebuild my credit and were offering a credit card with a $2, 000 limit, APR of 8.9, and no start up fees. It sounded too good to be true so I told them I would think about it and call back. I decided to check them out online and found there are numerous complaints regarding them. I am lucky I did not give them any information. I want to thank the people that have written their complaints and concerns for others to see. Ameritrust does sound legitimate when you talk to them and they had answers ready for any questions I had. So I would warn people as well not to deal with them.

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C
12:00 am EST

AmeriTrust Financial Took $200 from my checking account

Hi, This is the worst experience i ever had, they took $200 from my checking account without my permission & now they say we dont have the money, when i checked wit my bank they say the money is already transferred to them. I dont understand where the money is, pls help me

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Joann Kast
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Nov 15, 2008 11:35 am EST

they took 200 dollars out of my account and sent me 200 dollars in vouchers and when i tried to place an order they were no good so now im out 200 dollars and stuck with 200 hundred dollars of worthless vouchers that i cant use, what a rip off i wish there was a way to get my money back .

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dee
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Jun 27, 2008 12:12 pm EDT

Everything every one has said about ameritrust financial is true theytold me if they could take 200.00 out of my account so i said that i didnt want that much coming out my acct at tha time because i had bills to pay they told me i would be charged 35.00 cancellation fee knowing my account would be in negative i changed the date to the next month on the promise the CARD[visa]had no limit italkedto my bank rep before the time they were supposed to take out the 200.00 and my bank gave me another account maybe if anyone is reading this it will be helpful i know this site was helpful to me i only checked this site after trying to get intouch with Ameritrust no calls would go thru FUNNY?

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lorene v. bracero
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Jun 02, 2008 7:10 am EDT

gency. I was promised a $2, 000 limit. At the end I was told I would recerive the card in 30 days. No way. I called back to cancell several times cancel I said I changed my mind and don't touch my checking acount. Do not I said DO NOT take any money out of my checking account. They did.$200.00. They took money out that I did not have. but they got it two time. not just once after the first time I said do not. Give me a copy of bank statement, they remarked. yeah right' i know I can kiss that $200.00 dollars good bye, unless a miracle comes my way good luck to yoy all.

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Ebony Williams
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May 02, 2008 1:25 pm EDT

I was contacted by an AmeriTrust agent asking if i would like to recieve a credit card with a 2, 500 limit. After learning that I would have to give them 200 first i declined the offer. I called back several times to make sure i was no longer on their list and that no money would be drafted from my account. When mu account information came out on the 16th, I wa informed that money(100) had been drafted from AmeriTrust. I called the mumber orginally given to me to inquire about the transaction. I ws trhen given the "run-around" by several agents. I finally got in touch with a supervisor who told me they could not give refunds. She then told me that a 35 cancellation fee would be added. My question to her was "How can I cancel something I never agreed to in the first place?" i was given an address to Dunedin Fl to complain and request a refund. My opinion, AmeriTrust is full of S**T. To this date I have nit recieved my refund. To anyone who maybe caught up in this scam, JUST SAY HELL NO!

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milan panayotovich
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Apr 20, 2008 6:24 am EDT

i have been ripped off for 200.00 dollars, from ameritrust financial. That is not a credit card they send you a piece of worthless plastic. Can not use the card on there shopping web site.

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Belinda Sircy
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Mar 10, 2008 7:41 am EDT

I can honestly say they are definitly a scam. Iwas called back in dec. I said ok and called back in January they said send them a copy of the bank statement showing the with drawl and they would refund $165 and keep #35 for cancelation fee> I checked the account it had not been returned. It is now March 10th and I am still calling them. A manager was suppose to call and guess what I still havent heard from them.

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CASANDRA ARTHUR
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Jan 17, 2008 2:56 am EST

I HAVE CALLED SEVERAL TIMES TO BE REMOVE FROM MAILING LIST AND ANY PROMOTIONS. I DO NOT WANT THE CARD. DO NOT TAKE ANY MONEY OUT MY ACCOUNT

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12:00 am EST
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this company is a scam, i have paid a cancellation fee on 01/07/2008, now they are debiting my account again for $200, which is not in my account anyways thank GOD, but i have to pay the bank a $20 nsf fee, i called them which they try not to answer they phone so i call again and make up a four digit ext. # then someone answers they tell me to fax over the...

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12:00 am EST
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This company has called me fifteen times in two days, i never answered the phone until the curiosity finally got to me and I called back. When you originally call back it all seems legitimate, automated answering service and all. These are the most ignorant, rude unprofessional people i have ever dealt with. The first woman i spoke with took my information...

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12:00 am EDT

AmeriTrust Financial Fraud & cheating!

Do not be stupid like me! I am having financial problems. I was sitting here one day thinking "What am I going to do"? And wa-la, a phone call from Ameritrust Financial promising me a $2,000 credit card. All I had to do was give them a $200.00 deposit that would be given back to me as payment vouchers. I tried to call to cancel the deal before the check cleared and could not get through. I got a hold of them after the check cleared after twenty minutes on and I asked when the card would arrive and was told in three days. Well after three days, guess what ? No card. When I called they told me that a letter was being mailed that I had to sign and send back. I knew I was in trouble then. "When I got the letter I read it and it said "I will recieve (4) 50.00 worth of payment vouchers to use towards the payments on the balance of my AmeriTrust Financial Merchant Catalog Finance Account... Cash advance terms... with a maximum of $1000.00" I was confused but still thought I could at least get cash advances if needed. I faxed over the letter called a few days later to see if they mailed my card and the told me they did not receive the fax. I then went to the Internet and found all of this stuff from other victims like myself. I called my bank and changed my checking account because I did not want them to try to send any more checks through like happened with another victim.

Do not trust these people. You can't get through to them, they put you into a type of loop "welcome to Ameritrust financial, please hit one if you know the four digit extension of the person you want to speak with or hit two for customer service" you hit two and it puts you through the loop again.

This is a SCAM!

If it sounds too good to be true it probably is.

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Linda M. Harper
,
Sep 15, 2007 12:00 am EDT

I was contacted by Ameritrust Financial and was told that with a $200.00 deposit, I could obtain a credit card with a credit limit of $2,000.00. I gave my information, and the money was deducted from my checking account and I received a letter of verification in the mail that I had to sign in order to obtain the credit card.

At NO time during the "recorded" conversation was I told that Ameritrust Financial was a catalog company and that the credit card could ONLY be used on their merchandise. I contacted them to get my $200.00 back and have yet to get a return call.

DO NOT trust these people - this is a SCAM - save your money. If you want a credit card go to your bank - get a SECURED credit card from your bank - and DO NOT trust Ameritrust Financial.

I plan to pursue this as far as I can take it and get my $200.00 back.

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lance
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Nov 17, 2008 11:34 am EST

this company took money out of my checking account assuming to be a major credit card company but were frauds and will not return my money

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BORIS S. MARTINEZ
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Jan 31, 2008 12:00 am EST

Hi my boris i was rip off with $200.00 hundred dollars from this people all i want is from you to catch this individuals and put them in jail because they don't care who they rip off. Please someone help me to get my money back good lock and god bless you all.

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marilyn
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Oct 04, 2007 12:00 am EDT

This company has called me 15 times today. Calls started at 8 am this morning and it's only 2 pm now. They show up as five-9 on caller id and don't say anything when phone is answered or machine picks up.

Beware people!

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Melissa King
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Oct 06, 2007 12:00 am EDT

They called promising to help me rebuild my credit by giving me a credit card but first they withdrew 200.00 out of my checking. I have never received any such card and they refuse to refund the 200.00.

Beware!

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David Urdiales
San Antonio, US
Jan 18, 2009 2:27 pm EST

Is there a lawsuite against them for misleading the public?
It seems that we were all mislead on how this program was suppose to work.

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glenda
Odessa, US
Jan 17, 2009 6:00 pm EST

i feel so stupid for falling for their scam. i lost $200.00 which i really cant afford to lose. i live on a fixed income and i will not do this ever again.
i got swindled june, 2007.

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glenda
Odessa, US
Aug 26, 2008 1:37 pm EDT

this company also ripped me off of $200.oo. i am in the process
of complaining to the better business bureau. this company in florida but still they need to be put in jail forever and a day.
thank you,
gvalenzuela
odessa, tx

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sabrina
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Jul 31, 2008 10:40 am EDT

they did the same thig to me then called me back again for the same thing. when i told them they had already aproved me and taken 200.00 and i had never recieved a card or anything they quickly hung up. when i called the number on the caller id back it came up as disconected i called it severial times . i reayl could us the 200 back .

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asa stickler
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May 12, 2008 10:43 am EDT

same thing here they called and said this was a credit card to help me rebuild my credit and I told them I was not intreasted in no damn merchant card and they talked me into it saying that it was not a merchant card but it was a credit card they took my money and a week later I still havent heard from them so I called and they said that I had to sign some contract but why did I have to contact them why did they not contact me cause they just wanted my money and now they say there are no refunds and that I should sign this contract becouse after every three monthes without purchasing any thing from them they charg you another 35 dollars one rip off after another rip off do not fall victom to this scam

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12:00 am EST

AmeriTrust Financial Do not trust this company - they are scams!

I received a phone call from Ameritrust on october 25, 2006, asking me if I wanted to sign up for a credit card to help raise my credit score.

The lady told me that the $200 processing fee would be reimbursed through vouchers, so I agreed. I gave them my information, and they deducted the money from my account on Nov.21.
I called them in the middle of December, and they said that a package was mailed to me on Nov. 28, and that it would cost me more to cancel, so I should just use the vouchers. It is now March, and I still have not received anything from them, and they have not returned my phone calls.

DO NOT TRUST THIS COMPANY. They are a scam, and will take your money.

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sierra chacon
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Feb 22, 2008 9:50 am EST

I WAS DECIEVED BY THIS COMPANY! I ASKED THE MAN THAT I TALKED TO IF THIS CARD WAS FOR A CATALOG AND TOLD HIM THAT IF IT WAS I DID NOT WANT IT! HE THEN TOLD ME THAT IT CAN BE USED FOR CATALOGS IF I WANTED IT TO BE AND I SAID NO! I ALSO ASKED HIM IF IT HAD ANY RESTRICTIONS ON IT AND IF I COULD USE IT ANYWHERE AND HE THEN TOLD ME THAT THERE WERE NO RESTRICTIONS ON IT AND THAT I COULD USE IT ABSOLUTELY ANYWHERE JUST LIKE A REGULAR CREDIT CARD. I ASKED HIM WHAT KIND OF CARD IT WAS AS WELL I ASKED IF IT WAS A VISA OR MASTER CARD AND HE THEN PROCEEDED TO ASK ME WHICH ONE DID I PREFER AND I REPLIED VISA AND HE SAID OK THAT IS NO PROBLEM. SO COME TO FIND OUT IT IS A CARD FOR A CATALOG AND ONLY AMERITRUSTS SITE! THIS IS ABSOLUTE BULL! THAT IS 200 DOLLARS THAT I DO NOT HAVE EXTRA IM 21 YEARS OLD AND A SINGLE MOTHER TRYING TO GO TO SCHOOL! I WRITE A LETTER TO THE PRESIDENT AND THEY DENIED MY REQUEST FOR A REFUND I AM GOING TO REPORT THEM TO THE BETTER BUSINESS BUREAU AND I HOPE YOU WILL DO THE SAME!

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12:00 am EST
Featured review
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In part this is my fault because I was naive enough to believe them. They called promising all kinds of great products and services, but then they debited my account for $200.00, and refused to refund it. I never heard back from them, I never received any of the products and services they promised, and they are impossible to get a hold of. I emailed them, I...

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