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received bill already paid but cannot reach them by phone or email
Recevied an invoice for testing administered by my doctor. I paid the balance back in May of 2018. There is only a number listed to make a payment through an automated system of 855-747-4800. The statement states for any questions to call the cutomer service number listed on the top of the bill or email.
The top of bill has the statement date, billiing statement fo, account & statement number, but no phone or email address.
I called the automated payment line and did not select the only option - " to make a payment press 2" . There is a single ring and the approximately 2 minutes later -thanks goodness for handsfee calling - another single ring and an automated voice states: " We are currently experiencing system problems and are unable to process your call, please try your call again later". It repeats this message 5 times and then hangs up.
Unauthorized charges!
I received a bill from this company for 464.00 , I called my doctors office in Omaha, Ne. and they told me to disregard this bill, as they do not authorize this company, I have already paid all my co-pays, and any left over balance. I asked why I received this bill, and she said people have been complaining, about this company is just out to see who will pay. I was really upset that they have my personal information without my permission. Feel like they are out to scam people into paying for services that are already paid for, thank god I didn't send them any money. I asked Dr. Kirchner's office if this would go on on my credit report as non payment, they assured me it would not, so hope that is true. Really disgusted over people trying to rip off a hard working family!
Thank you,
Bobbie J. Houser
Shenandoah, Iowas.
I received a bill for $800 for just one urinalysis. No bloodwork was taken? One pee in a cup & I was charged $800+ ? They said I could qualify for 'assistance' in paying for my bill, if I mailed them a copy of my 2009 tax return? I don't feel safe with these companies having our info & charging so much for just a one time deal? I wonder what I could do?
My complaint is listed above as peevedoff...
Ameritox sucks- They charged me for urinalysis and full bloodwork, but no bloodwork done. This is NOT the first time the charges with Colonial Practice in Sumter, SC have been wrong. Lord help you if you pay & try to get a reimbursement. I was told probably 5 different amounts due to me and I got a check that wasn't what they quoted any of these times and much less than I feel was due to me.
any comments, email Lisamdriggers@aol.com
Sorry...I kept calling around & found out this was an error. Thanks goodness!
Medicare received a claim for a drug test on my husband from Ameritox. He didn't have this test (for cocaine & methodone, among other things). Medicare didn't pay, so they won't investigate & I can't find out any more. They did give me a phone number [protected]) which was disconnected. It worries me that someone has my husband's personal info.
Thanks.
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Ameritox LTD addressPO Box 201826, Dallas, Texas, 75320-1826, United States
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