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Amerigas / Will not refund $350!

United States Review updated:

First, took 3 weeks to get thru! On Jan 5 I prepaid for 25 gallons of propane. The tank only took 14.3 gallons, so I was due a credit of about $50. On Jan 9, Amerigas charged my account another $300. Local office cannot explain why I was charged this amount and put in for a refund. I was told it would be 7-10 days, and it is now Feb 2 and the refund hasn't even been processed! Bottom line, Amerigas took money from my bank account and won't return it. If anyone has a national phone number, please share. Cannot find it on wwebsite.

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Comments

  • Am
      Feb 14, 2011

    Hi, my name is Fran and I work for AmeriGas. I’m sorry to hear about your issues with billing and we would like to help you. Please send your account details to me at [protected]@amerigas.com so we can promptly assist you. Thank you, Fran

    0 Votes
  • Br
      Apr 19, 2011

    Just wondering if you got your issue resolved. I have been trying since Dec.2010!

    0 Votes

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