America's Servicing Center / What a bunch of useless idiots!
I have faxed in several times an authorization to release information from a women who wants to sell me her house and is facing foreclosure. These ###s at ASC can't find the authorization and won't let me talk to a supervisor to complain. They say since I am not authorized to talk about the loans, even though I am, they won't let me get this straightened out. Why do I need any kind of authorization to just talk to a supervisor? I am trying to help this women avoid foreclosure and to help the bank not loose money on this loan and they won't even talk to me.
I asked them how to fix the problem of them misplacing my faxes to them and they won't even help me solve the problem!
What a bunch of useless idiots!!!