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America's Best Value Inn / extension on stay

1 Austin, TX, United States

I booked a room at the Austin TX south location yesterday on January 10 to stay until today, the 11. I went down to pay to stay in my room that I am currently in through the weekend. this man tells me that I have to leave and check back in at 3 or pay 25 dollars to stay in my room. it's an early check in fee he says but there is no policy stating that anywhere. how am I checking in early when I'm already in the room? on top of that when I checked in the manager yesterday (not the same man as today) told me there was burn holes in the blanket but that he would get me a new one. I never received it. there was trash from sanitary napkin behind the night stand. HORRIBLE EXPERIENCE

America's Best Value Inn
America's Best Value Inn
America's Best Value Inn
America's Best Value Inn

Le
Jan 11, 2019

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