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American Swan
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1.0 3 Reviews

American Swan Complaints Summary

0 Resolved
3 Unresolved
Our verdict: Engaging with American Swan at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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American Swan reviews & complaints 3

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R
6:00 am EST

American Swan Sms are came from americanswan.com even my number is activated DND

I didn't remember I am subscribed to americanswan.com. but the SMSs came from that site are irritating me. I already mailed to them for unsubscribe my number from their database. But no response received from them. And also there is no way there to unsubscribe from SMS list. My number is +91-[protected]. Please help me in this. Please look into the issue and do the needful. Thanks in advance. I am waiting to hear from you.

RAVITEJ TANNEERU.

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S
1:43 am EST

American Swan Fraud / Cheat / Non delivery of items / No response / No refund

I placed an order on 23rd of Oct 2015 and got an confirmation about the successful placing an order. On 24th i got a mail stating that your order is dispatched with indicn post and with a tracking id which didn't work till 26th. I called the customer care and finally the tracking id worked on 27th and updated till 28th. since 29th of Oct, i am calling customer care almost daily but not getting a reply. I have sent multiple mails even to the CEO also, as usual no reply from there also. Now from last 2 days i.e from 3rd, they are not ready to talk even and no refund is being given as itss a prepaid shopping. I am not able to understand what to do to get the refund. Can anyone help me out. Order iD is order number: AS231015788579 and indian post tracking id is EQ197807078IN

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N
4:07 am EDT

American Swan Return & Refund

I'm a registered customer of this website www.americanswan.com). Few days ago, i have placed 2 orders; one on 10th June 2015, Order No.: AS100615743065. And 2nd on 11th June 2015, Order No.: AS110615744757. The first order was received on 14th June 2015 & the 2nd Order is received on 15th June 2015.
I want return & refund for the 1st order (size issues). I've already tried to call their customer care but the call was not connecting.
Please do the needful in this regards.

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M
M
Muskaan@
, US
Sep 10, 2018 2:03 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I returned an item and wasn't refunded money. I was given store credit and I just didn't like anything on the website so now I am stuck with store credit of Rs. 375/-
Please refund my money. I don't want to shop anything from the website.

C
C
Cynthia D'souza Rodrigues
, US
Sep 08, 2016 11:54 pm EDT

Me oo facing the same problem...no response and even I placed an order and no reply and the status too is still created..

Is American Swan legit?

Our verdict: Complaints Board's thorough examination reveals American Swan as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, American Swan stands out for its commitment to quality and security. Clients considering American Swan should delve into its customer service record to gauge compatibility with their expectations.

American Swan earns 91% level of Trustworthiness

Perfect Trust Endorsement: American Swan achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Americanswan.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Americanswan.com you are considering visiting, which is associated with American Swan, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for American Swan have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
  • Americanswan.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The americanswan.com may offer a niche product or service that is only of interest to a smaller audience.
  • SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
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