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American Memorabilia
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4.5 34 Reviews

American Memorabilia Complaints Summary

30 Resolved
4 Unresolved
Our verdict: Expect excellent service from American Memorabilia. While their resolution rate is high, always verify their service terms. Read customer testimonials, both positive and negative, to gauge their service's reliability and responsiveness. Have all relevant information ready when dealing with their customer service for efficient problem-solving.
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American Memorabilia reviews & complaints 34

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Newest American Memorabilia reviews & complaints

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11:50 am EDT
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American Memorabilia lies, fraud trust morals

American memorabilia sold a hockey jersey for me a told me I would be paid in 60 days. they owe me 2600 dollers an I have not seen a dime yet. I hear the are hiring staff and continue to produce their catalouge. by the way they sold my jersey back in november 2008. I was unemployed at the time and needed the money. they ignored me and kept my money. I just recieved their latest update on aug 10th 2009 offering as a solution that I send more items to them. how about going out and getting a loan to pay your bills. I tried a lawyer in las vegas he wants 800.00 dollers up front to try and collect it. what else can I do? can we form a class action suit? any ideas anyone has im up for. we should show up at one of their shows and demand our money. any one with answers please contact me at [protected]@comcast.net thank you rick

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OriolesFan
Freehold, US
Sep 02, 2009 4:09 pm EDT

Glad I read this - was going to bid on items in their recent auction (ending 9/3/2009), but am afraid I would send payment and not receive the items. As a buyer, I have been more than happy with their service - they have been timely in their mailings, and have been accurate with their billing. Even the shipping and handling is relatively reasonable. But after reading this, I just have a bad feeling. My business will stay with Huggins & Scott, Lelands, Grey Flannel and Robert Edwards. They are ones I have purchased from regularly over the years and have never had any problems. Thanks again.

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6:41 pm EDT
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American Memorabilia scam website

American memoribilia is scam website. they are using the postal service to commit fraud. I consigned and sold an item with them 5 months ago. nothing. I constantly emailed and called asking them when am I getting paid. they gave me the go around about there new policy. then told me. they don't have the money. then told me if I want my money I will need to consign more items with them. what the f*@!*. I am not getting paid for one item I consigned why would I send anything else to them? they are frauds. contacted fbi and an attorneys! postal fraud! stay away from these scam artists!

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The Squeeky Wheel
Las Vegas, US
Aug 13, 2009 8:40 pm EDT

Here is some interesting stats collected from the Better Business Bureau's website at www.bbb.org:

On 2008.07.31 they had a "Satisfactory" rating, with 6 complaints.
On 2008.12.17 they had a "Satisfactory" rating, with 16 complaints.
On 2009.01.16 they had an "F" rating, with 23 complaints.
On 2009.02.03 they had an "F" rating, with 28 complaints.
On 2009.02.11 they had an "F" rating, with 30 complaints.
On 2009.02.23 they had an "F" rating, with 31 complaints.
On 2009.03.13 they had an "F" rating, with 32 complaints.
On 2009.04.16 they had an "F" rating, with 36 complaints.
On 2009.04.17 they had an "F" rating, with 37 complaints.
On 2009.04.28 they had an "F" rating, with 39 complaints.
On 2009.05.03 they had an "F" rating, with 40 complaints.
On 2009.05.07 they had an "F" rating, with 47 complaints.
On 2009.05.18 they had an "F" rating, with 52 complaints.
On 2009.06.02 they had an "F" rating, with 53 complaints.
On 2009.06.09 they had an "F" rating, with 54 complaints.
On 2009.06.10 they had an "F" rating, with 52 complaints.
On 2009.06.19 they had an "F" rating, with 55 complaints.
On 2009.08.08 they have an "F" rating, with 56 complaints (TODAY).

ComplaintsBoard
N
11:21 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

American Memorabilia breech of contract

In November 2007 I sent AMI 3 rare old NFL jersey, 2 were HOF'ers. ALL were sold in their February 2008 Auction. After numerous false stories about their winning bidder requesting more time, and more stories of post dated checks (they dont accept chjecks!) I still was not paid by June 2008! Finally in mid July 2008 Iwas paid the full amount, I was told the seller fee would be waived, it was NOT! Extremely unethical and late on payments! In addition I sent them several items, some with LOA's, the itemsdwere returned but they kept the LOA's, go figure?
My contract stated thay I was to be paid within 60 days of the end of the auction, instead it took 161 days to be paid! AMI took full advantage of the fact that I was deployed to Iraq during this time (Nov-June) and attempted to string along and lie to my wife! I returned early from service and had to deal with these people personally!

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OriolesFan
Freehold, US
Sep 02, 2009 4:54 pm EDT

Glad I read this - was going to bid on items in their recent auction (ending 9/3/2009), but am afraid I would send payment and not receive the items. As a buyer, I have been more than happy with their service - they have been timely in their mailings, and have been accurate with their billing. Even the shipping and handling is relatively reasonable. But after reading this, I just have a bad feeling. My business will stay with Huggins & Scott, Lelands, Grey Flannel and Robert Edwards. They are ones I have purchased from regularly over the years and have never had any problems. Thanks again.

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The Squeeky Wheel
Las Vegas, US
Aug 09, 2009 7:46 am EDT

When you say you "had to deal with these people personally", can you please elaborate?

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11:12 am EDT
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American Memorabilia embezzlement

I have been owed payment for over a year for my consignment.I recently filed a second complaint with the Office of the Attorney General, Bureau of Consumer Protection in Las Vegas, Nevada.This time I filed for embezzlement instead of internet fraud and it has been assigned for further investigation.I advise other to do the same, then there might be a class action filed against this company.
Bill

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OriolesFan
Freehold, US
Sep 02, 2009 4:54 pm EDT

Glad I read this - was going to bid on items in their recent auction (ending 9/3/2009), but am afraid I would send payment and not receive the items. As a buyer, I have been more than happy with their service - they have been timely in their mailings, and have been accurate with their billing. Even the shipping and handling is relatively reasonable. But after reading this, I just have a bad feeling. My business will stay with Huggins & Scott, Lelands, Grey Flannel and Robert Edwards. They are ones I have purchased from regularly over the years and have never had any problems. Thanks again.

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gms123
, US
Aug 11, 2009 9:29 am EDT

thanks for the advice. I am going ahead to do the same. They owe me too much.

ComplaintsBoard
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1:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

American Memorabilia lawsuit filed and served

I have filed, and served American Memorabilia with a California civil complaint. The complaint includes 9 different causes of action including fraud and conversion of property. I invite anyone who has been damaged by this company and its owners, to contact me at [protected]@aol.com and let me know what they did to you.

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OriolesFan
Freehold, US
Sep 02, 2009 4:52 pm EDT

Glad I read this - was going to bid on items in their recent auction (ending 9/3/2009), but am afraid I would send payment and not receive the items. As a buyer, I have been more than happy with their service - they have been timely in their mailings, and have been accurate with their billing. Even the shipping and handling is relatively reasonable. But after reading this, I just have a bad feeling. My business will stay with Huggins & Scott, Lelands, Grey Flannel and Robert Edwards. They are ones I have purchased from regularly over the years and have never had any problems. Thanks again.

T
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The Squeeky Wheel
Las Vegas, US
Aug 13, 2009 8:40 pm EDT

Here is some interesting stats collected from the Better Business Bureau's website at www.bbb.org:

On 2008.07.31 they had a "Satisfactory" rating, with 6 complaints.
On 2008.12.17 they had a "Satisfactory" rating, with 16 complaints.
On 2009.01.16 they had an "F" rating, with 23 complaints.
On 2009.02.03 they had an "F" rating, with 28 complaints.
On 2009.02.11 they had an "F" rating, with 30 complaints.
On 2009.02.23 they had an "F" rating, with 31 complaints.
On 2009.03.13 they had an "F" rating, with 32 complaints.
On 2009.04.16 they had an "F" rating, with 36 complaints.
On 2009.04.17 they had an "F" rating, with 37 complaints.
On 2009.04.28 they had an "F" rating, with 39 complaints.
On 2009.05.03 they had an "F" rating, with 40 complaints.
On 2009.05.07 they had an "F" rating, with 47 complaints.
On 2009.05.18 they had an "F" rating, with 52 complaints.
On 2009.06.02 they had an "F" rating, with 53 complaints.
On 2009.06.09 they had an "F" rating, with 54 complaints.
On 2009.06.10 they had an "F" rating, with 52 complaints.
On 2009.06.19 they had an "F" rating, with 55 complaints.
On 2009.08.08 they have an "F" rating, with 56 complaints (TODAY).

ComplaintsBoard
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5:55 pm EDT
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American Memorabilia nonpayment

I to have not been paid for my consignments for over a year.I filed a second complaint with the Office of the Attorney General, Bureau of Consumer Protection for embezzlement instead of internet fraud.This time I got a favorable response in that my information is being reviewed and was forwarded to an investigator also for review.I suggest that everyone on this site that has the same complaint file embezzlement charges also then there my be a deeper investigation as to where our consignment payments went.Feel free to contact me.
Bill

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DDS-
Palm Beach Shores, US
Nov 22, 2009 3:07 pm EST

AmericanMemorabilia.com is a great company to consign with, to bid with and to do business with. If you have any questions please feel free to contact me and will be happy to share my great experience. We read the info about the compnay .. but none of it was true for us. This company has been in business a long time, they have a great clientel and we were floored with the prices they got for us and of course, we recieved our money promptly. Bid and consign confidently.

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MikeandP
Farmingville, US
Mar 05, 2011 1:38 am EST

No Complaints WOW! AMERICAN MEMORABILIA Fast quick payout. Sold over $200K- AmericanMemorabilia.com American Memorabilia Inc. company in business over 14 Years. American Memorabilia will treat you right. I know they did have some financial issues back in 2008 like many companies back during the crash.. but they are solid.. they told me about the issues. I consigned with them, trusted them and am sure glad i did.. they sold my stuff over $200K.. when other auctions couldn't American Memorabilia you are the BEST. American Memorabilia Well Trusted Leading Industry Auction House. AmericanMemorabilia.com No Complaints.

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6:44 pm EDT
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American Memorabilia no payment

I too have been victimized by this company. I sent multiple items to them which all sold. I have not seen a penny. My first football sold in November 08 and my second football and program sold in Febuary 09. They have not made one payment to me yet. I am about to take legal action. E-mail me at m.[protected]@yahoo.com. - Mark

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OriolesFan
Freehold, US
Sep 02, 2009 4:53 pm EDT

Glad I read this - was going to bid on items in their recent auction (ending 9/3/2009), but am afraid I would send payment and not receive the items. As a buyer, I have been more than happy with their service - they have been timely in their mailings, and have been accurate with their billing. Even the shipping and handling is relatively reasonable. But after reading this, I just have a bad feeling. My business will stay with Huggins & Scott, Lelands, Grey Flannel and Robert Edwards. They are ones I have purchased from regularly over the years and have never had any problems. Thanks again.

T
T
The Squeeky Wheel
Las Vegas, US
Aug 13, 2009 8:41 pm EDT

Here is some interesting stats collected from the Better Business Bureau's website at www.bbb.org:

On 2008.07.31 they had a "Satisfactory" rating, with 6 complaints.
On 2008.12.17 they had a "Satisfactory" rating, with 16 complaints.
On 2009.01.16 they had an "F" rating, with 23 complaints.
On 2009.02.03 they had an "F" rating, with 28 complaints.
On 2009.02.11 they had an "F" rating, with 30 complaints.
On 2009.02.23 they had an "F" rating, with 31 complaints.
On 2009.03.13 they had an "F" rating, with 32 complaints.
On 2009.04.16 they had an "F" rating, with 36 complaints.
On 2009.04.17 they had an "F" rating, with 37 complaints.
On 2009.04.28 they had an "F" rating, with 39 complaints.
On 2009.05.03 they had an "F" rating, with 40 complaints.
On 2009.05.07 they had an "F" rating, with 47 complaints.
On 2009.05.18 they had an "F" rating, with 52 complaints.
On 2009.06.02 they had an "F" rating, with 53 complaints.
On 2009.06.09 they had an "F" rating, with 54 complaints.
On 2009.06.10 they had an "F" rating, with 52 complaints.
On 2009.06.19 they had an "F" rating, with 55 complaints.
On 2009.08.08 they have an "F" rating, with 56 complaints (TODAY).

ComplaintsBoard
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10:39 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

American Memorabilia NON PAYMENT AFTER 7 MONTHS

NEED HELP. If anyone has any insight to how they got paid by these guys or knows a good lawyer in Las Vgas, I woudl liek to pursue them. I am about done trying to get paid. After 7 months of phone calls and emails, I am about over it and would like to start legla action. Please email me at enderle.[protected]@gmail.com if you any ideas or solutions or lawyers or state/Government agaencies that could help me. I am out $4500.00 and would like my money. Thanks to anyone who might be able to give me advice or help! Kevin

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Kevin D
, US
Jun 07, 2011 2:58 pm EDT

Can anyone help me. I need a lawyer in NEvada or anyone who hired a lawyer and had success, Please email me. I am goingt o sue them even if I pay what they owe me. I have tried to call them and email on NUMEROUS occasions only to be lied to and promised tomorrow. At this point, I am done with trying to work with these people.

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christopher blakely
Bronx, US
Apr 07, 2010 2:24 am EDT
Verified customer This comment was posted by a verified customer. Learn more

never pay, no contract, owe me 2400$ and say set up paypal, losers, the worst ever ask anyone, sent me a ball that i didnt buy, then charged me, who is the old lady in the videos, pay your consigners, and stop spending other peoples money

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Steve Zotos
Rochester, US
May 01, 2009 9:03 pm EDT

They are rip off artists, cons, and should no longer be in business, hopefully they are going to be at The National in Cleveland this summer. I'm going to pay them a visit and share my frustrations with them. If anyone wants to discuss leave your # on my email address at lambspfs_steve@sbcglobal.net.

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8:36 pm EDT
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American Memorabilia fraud

American Memorabilia ( Susan Keita and Victor Moreno ) owe me over $2000 for over 6 months and Susan keeps telling me she has no answer for me. She sold my lots, spent my money and continues to take lots from other people to do the exact same thing. This is no different than Bernie Medoff. This is criminal ! These people should go to jail.
Paul Connolly

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ag2k9
Parker, US
Aug 05, 2009 8:07 pm EDT

American Memoribilia is SCAM WEBSITE. THEY ARE USING THE POSTAL SERVICE TO COMMIT FRAUD. I consigned and sold an item with them 5 months ago. NOTHING. I constantly emailed and called asking them when am I getting paid. They gave me the go around about there new policy. Then told me. They don't have the money. THEN TOLD ME IF I WANT MY MONEY I WILL NEED TO CONSIGN MORE ITEMS WITH THEM. WHAT the F*@!*. I am not getting paid for one item I consigned why would I send anything else to them ? THEY ARE FRAUDS. CONTACTED FBI and an ATTORNEYS! POSTAL FRAUD! STAY AWAY FROM THESE SCAM ARTISTS!

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OriolesFan
Freehold, US
Sep 02, 2009 4:52 pm EDT

Glad I read this - was going to bid on items in their recent auction (ending 9/3/2009), but am afraid I would send payment and not receive the items. As a buyer, I have been more than happy with their service - they have been timely in their mailings, and have been accurate with their billing. Even the shipping and handling is relatively reasonable. But after reading this, I just have a bad feeling. My business will stay with Huggins & Scott, Lelands, Grey Flannel and Robert Edwards. They are ones I have purchased from regularly over the years and have never had any problems. Thanks again.

T
T
The Squeeky Wheel
Las Vegas, US
Aug 13, 2009 8:40 pm EDT

Here is some interesting stats collected from the Better Business Bureau's website at www.bbb.org:

On 2008.07.31 they had a "Satisfactory" rating, with 6 complaints.
On 2008.12.17 they had a "Satisfactory" rating, with 16 complaints.
On 2009.01.16 they had an "F" rating, with 23 complaints.
On 2009.02.03 they had an "F" rating, with 28 complaints.
On 2009.02.11 they had an "F" rating, with 30 complaints.
On 2009.02.23 they had an "F" rating, with 31 complaints.
On 2009.03.13 they had an "F" rating, with 32 complaints.
On 2009.04.16 they had an "F" rating, with 36 complaints.
On 2009.04.17 they had an "F" rating, with 37 complaints.
On 2009.04.28 they had an "F" rating, with 39 complaints.
On 2009.05.03 they had an "F" rating, with 40 complaints.
On 2009.05.07 they had an "F" rating, with 47 complaints.
On 2009.05.18 they had an "F" rating, with 52 complaints.
On 2009.06.02 they had an "F" rating, with 53 complaints.
On 2009.06.09 they had an "F" rating, with 54 complaints.
On 2009.06.10 they had an "F" rating, with 52 complaints.
On 2009.06.19 they had an "F" rating, with 55 complaints.
On 2009.08.08 they have an "F" rating, with 56 complaints (TODAY).

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8:53 am EDT
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American Memorabilia non payment

i am another consigner from florida waiting for payment. this ime for for over 14 months to recieve payment in a 9000 sale i had to get a lawyer. this company is one of the problems in this industry. id be more than happy to help out anyone and do what it takes to make sure they get exactly what they deserve. i too have complained to the bbb.

HERE IS AN OUTSTANDING SALE OF JUST 55 FROM 1/08 STILL UNPAID!

Lot 421: 1809 Insurance Policy from First Vessel to Hoist the American Flag in a Pacific Spanish Port
Go Back | Read Description
Bids: 1
High Bid: $55
Auction Closed: 01/10/2008

NEVER EVER USE THIS COMPANY, EVEN IF YOU HAVE NO OTHER OUTLET TO TURN TO, BROKE AND STARVING, THEY WONT PAY YOU ANYWAY!

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SUSAN KIETA
Las Vegas, US
Jan 07, 2011 4:44 pm EST

Owners Victor and Susan Kieta have been sued by American Express for almost $100, 000 and lost! AMEX was awarded full payment they were seeking.

do a Google search on this compnay and specifically these two bad apples. If you are even considering buying or selling through their American Memorabila site, DON'T! You will NEVER get paid as a seller and if you are a buyer, not that ALL SALES ARE FINAL! Who would ever purchase a high end piece of sports memorabila with this type of policy and also withtheir new selling platform where anyone can sell through them without ever sending the item to AMI? Sellers upload theirown photos and descriptions, and when their items sells, the winning bidder sends payment to the seller, not AMI. good luck if the item you win is either fake or you later discover it to be fake-you are in for nothing but problems.

Stick with legit auction houses such as Lelands, Heritage, Etc. DO NOT BE TEMPTED or you will be burned.

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OriolesFan
Freehold, US
Sep 02, 2009 4:51 pm EDT

Glad I read this - was going to bid on items in their recent auction (ending 9/3/2009), but am afraid I would send payment and not receive the items. As a buyer, I have been more than happy with their service - they have been timely in their mailings, and have been accurate with their billing. Even the shipping and handling is relatively reasonable. But after reading this, I just have a bad feeling. My business will stay with Huggins & Scott, Lelands, Grey Flannel and Robert Edwards. They are ones I have purchased from regularly over the years and have never had any problems. Thanks again.

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9:18 am EDT
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American Memorabilia breach of contract/non-payment

I consigned an item, that was sold on their online auction. I had a signed contractual agreement with American Memorabilia, that I would receive payment within 90 days of the auction close. I have called and e-mailed dozens of times to no avail, e-mails go unanswered and when you are lucky enough to get Kieta on the phone its one excuse after another. I know there are more people across the country that are having these same problems with American Memorabilia as I am. Something has to be done to stop this company, so they don't rip-off more people

Eric

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OriolesFan
Freehold, US
Sep 02, 2009 4:50 pm EDT

Glad I read this - was going to bid on items in their recent auction (ending 9/3/2009), but am afraid I would send payment and not receive the items. As a buyer, I have been more than happy with their service - they have been timely in their mailings, and have been accurate with their billing. Even the shipping and handling is relatively reasonable. But after reading this, I just have a bad feeling. My business will stay with Huggins & Scott, Lelands, Grey Flannel and Robert Edwards. They are ones I have purchased from regularly over the years and have never had any problems. Thanks again.

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4:25 pm EDT
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American Memorabilia non-payment

I am a retired special agent, state investigator and law enforcement officer with the NYPD for over 20 years. For the agencies to act everyone must do the following: register complaints with: The FTC, Sentinel Unit, The FBI"s Internet Fraud Unit, The Nevada Attorney General's Office, and the Dept. of Business and Industry, Consumer Affair's Division, state of Nevada. I have also been victimized, and now the gloves are coming off, Harvey.

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frank
New York, US
Jun 03, 2009 6:43 pm EDT

THEY NEED TO BE ARRESTED!

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Richard Magno
Ft Myers, US
Dec 07, 2010 12:59 am EST

Marino and Keita are thieves and should be placed behind bars.

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The Squeeky Wheel
Las Vegas, US
Apr 19, 2010 8:56 pm EDT

On 2008.07.31 they had a "Satisfactory" rating, with 6 complaints.
On 2008.12.17 they had a "Satisfactory" rating, with 16 complaints.
On 2009.01.16 they had an "F" rating, with 23 complaints.
On 2009.02.03 they had an "F" rating, with 28 complaints.
On 2009.02.11 they had an "F" rating, with 30 complaints.
On 2009.02.23 they had an "F" rating, with 31 complaints.
On 2009.03.13 they had an "F" rating, with 32 complaints.
On 2009.04.16 they had an "F" rating, with 36 complaints.
On 2009.04.17 they had an "F" rating, with 37 complaints.
On 2009.04.28 they had an "F" rating, with 39 complaints.
On 2009.05.03 they had an "F" rating, with 40 complaints.
On 2009.05.07 they had an "F" rating, with 47 complaints.
On 2009.05.18 they had an "F" rating, with 52 complaints.
On 2009.06.02 they had an "F" rating, with 53 complaints.
On 2009.06.09 they had an "F" rating, with 54 complaints.
On 2009.06.10 they had an "F" rating, with 52 complaints.
On 2009.06.19 they had an "F" rating, with 55 complaints.
On 2009.08.08 they had an "F" rating, with 56 complaints.
On 2009.08.29 they had an "F" rating, with 57 complaints.
On 2009.09.10 they had an "F" rating, with 58 complaints.
On 2009.09.12 they had an "F" rating, with 61 complaints.
On 2009.10.05 they had an "F" rating, with 62 complaints.
On 2009.11.16 they had an "F" rating, with 63 complaints.
On 2009.11.16 they had an "F" rating, with 51 complaints.
On 2009.12.30 they had an "F" rating, with 63 complaints.
On 2010.01.27 they had an "F" rating, with 64 complaints.
On 2010.03.03 they had an "F" rating, with 65 complaints.
On 2010.04.19 they have an "F" rating, with 67 complaints (TODAY).

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MaryNegro
Land O Lakes, US
Mar 31, 2010 10:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

My deceased husband had the same problems with Victor and Keita- they were promising him his money until the day he died- I can't help but feel that the stress from dealing with them led to his heart attack. He needed that money and they cheated him out of it. I don't expect ever to see it but would like to see these guys get the justice they deserve- which is to go behind bars for a very long time.

I tried filing through several agencies and have not been able to get anything done- where is the state attorney general's office in all this?

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OriolesFan
Freehold, US
Sep 02, 2009 4:53 pm EDT

Glad I read this - was going to bid on items in their recent auction (ending 9/3/2009), but am afraid I would send payment and not receive the items. As a buyer, I have been more than happy with their service - they have been timely in their mailings, and have been accurate with their billing. Even the shipping and handling is relatively reasonable. But after reading this, I just have a bad feeling. My business will stay with Huggins & Scott, Lelands, Grey Flannel and Robert Edwards. They are ones I have purchased from regularly over the years and have never had any problems. Thanks again.

T
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The Squeeky Wheel
Las Vegas, US
Aug 13, 2009 8:39 pm EDT

Here is some interesting stats collected from the Better Business Bureau's website at www.bbb.org:

On 2008.07.31 they had a "Satisfactory" rating, with 6 complaints.
On 2008.12.17 they had a "Satisfactory" rating, with 16 complaints.
On 2009.01.16 they had an "F" rating, with 23 complaints.
On 2009.02.03 they had an "F" rating, with 28 complaints.
On 2009.02.11 they had an "F" rating, with 30 complaints.
On 2009.02.23 they had an "F" rating, with 31 complaints.
On 2009.03.13 they had an "F" rating, with 32 complaints.
On 2009.04.16 they had an "F" rating, with 36 complaints.
On 2009.04.17 they had an "F" rating, with 37 complaints.
On 2009.04.28 they had an "F" rating, with 39 complaints.
On 2009.05.03 they had an "F" rating, with 40 complaints.
On 2009.05.07 they had an "F" rating, with 47 complaints.
On 2009.05.18 they had an "F" rating, with 52 complaints.
On 2009.06.02 they had an "F" rating, with 53 complaints.
On 2009.06.09 they had an "F" rating, with 54 complaints.
On 2009.06.10 they had an "F" rating, with 52 complaints.
On 2009.06.19 they had an "F" rating, with 55 complaints.
On 2009.08.08 they have an "F" rating, with 56 complaints (TODAY).

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trujunki
ackworth, US
Jun 18, 2009 1:44 pm EDT

i was owed over $8000 and i got paid with there new system.. i started getting my money 3 days after the auction. the new system is great and is benefiting the consignors. there is no more waiting for our money.

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American Memorabilia internet fraud, no payment for item auctioned

I'm in the same boat as many others posting to this site having sent a valuable item to American Memorabilia for their online auction only to find it, thusfar, impossible to receive payment. I was desperate for funds when I sent the family heirloom to them last summer; they even spoke of providing advances once the item was authenticated. Of course, once it was authenticated and declared "excellent", they then stated they don't do advances. It sold in September '08. Neither emails nor phone calls are productive. They forget which excuse they've already given for not paying as promised. I filed a complaint with BBB in Las Vegas last month, but have heard nothing beyond a recognition of receiving my complaint. At this point I want, make that NEED, my money (about $1600).
Tonight I emailed Kieta (again) stating that at this point I not only want my money, but I also want to get any regulatory agency I can to investigate them regarding what appears to be fraud by internet. I was glad to see someone mention this here. I'm fairly certain this falls into a federal level of fraud. FBI? I'm not sure which agency would manage that? I admit I want my money before they go down, but they shouldn't be allowed to continue abusing people's trust. What about class action lawsuit?

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trujunki
ackworth, US
Jun 18, 2009 1:47 pm EDT

i was owed over $8000 and i got paid under there new system. Whatever they are doing now it is working.

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chris
Holiday, US
Mar 31, 2009 8:44 am EDT

i am another consigner from florida waiting for payment. this ime for for over 14 months to recieve payment in a 9000 sale i had to get a lawyer. this company is one of the problems in this industry. id be more than happy to help out anyone and do what it takes to make sure they get exactly what they deserve. i too have complained to the bbb.

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Jay
, US
Mar 27, 2009 6:04 pm EDT

Try consumer affairs they have more teeth than BBB

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American Memorabilia rip off

I met the owner, Victor Moreno, at a sports memorabilia show in May 2008 and he was looking for sports items to put in his auctions. I had brought some items with me to the show and he asked to look at them.

He wanted to auction one of my items which was a valuable baseball bat. He explained to me how his business works and that he could get me a good price for this item and that I would be paid within 90 days after the auction.

I signed the paperwork and he took the bat and did sell it at auction on July 17, 2008. I saw that it had sold on his website and the price it sold for. They never denied this. The problem was getting paid.

I've been calling and e-mailing repeatedly since October asking for my money. Victor will not respond in any way. Kieta is a woman that works for him and all she does is give me excuses as to why they can't send me a check now. Today is Jan. 5th, 2009 and they still have done nothing to send me my money.

When I spoke to her last which was a couple of weeks ago she said that she thinks that I should get paid in February. I never would have done business with them if I had known that it would take almost a year to get paid! This company is a RIPOFF!

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stevekw
irvine, US
Nov 17, 2010 4:39 pm EST

I consigned items for auction in 2008. Items sold in 2008, I am still awaiting payment. I have filed suit and have a court date of 12/2/10. I have on numerous occasions given Kieta (American Memorabilia's represenative) the chance to settle what they owe for. I have even offered to accept a lesser amount. They have refused. I have a appointment with a Assistant DA in LV on 12/3/10 to discuss the filing of criminal (theft by conversation, theft by deception), in addition I have filed a a claim with the USPS against AMI for mail fraud.
I would be very very careful in dealing with this firm.

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AmMemsucker
Vernon Hills, US
Nov 20, 2010 4:22 pm EST

I originally posted about this scam company in January 2009. It is November 2010 and, sadly, I see that their business is still around and going strong despite hundreds of people contacting attorneys, police departments, the FBI, BBB, etc.

I guess there is no justice or these [censor] (Victor and Kieta) are somehow untouchable.

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OriolesFan
Freehold, US
Sep 02, 2009 3:50 pm EDT

Glad I read this - was going to bid on items in their recent auction (ending 9/3/2009), but am afraid I would send payment and not receive the items. As a buyer, I have been more than happy with their service - they have been timely in their mailings, and have been accurate with their billing. Even the shipping and handling is relatively reasonable. But after reading this, I just have a bad feeling. My business will stay with Huggins & Scott, Lelands, Grey Flannel and Robert Edwards. They are ones I have purchased from regularly over the years and have never had any problems. Thanks again.

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The Squeeky Wheel
Las Vegas, US
Apr 25, 2009 8:41 am EDT

Jeff,

You're forgetting something very important. These people have NO (zero, nada, nil) CREDIBILITY.

CRE-DI-BI-LI-TY

From everything I'm hearing about them, they are NOT trustworthy. Their word is meaningless.

What makes you think that all these people are going to rally round to help THEM.

I have seen nor heard nothing from them that smells anything like they are interested in making restitution. NOTHING. The only thing close was your postings on this website, which, quite frankly don't seem to carry much weight as far as I'm concerned. Did Victor Moreno or Susan Kieta ever make a statement appointing you as their representative.

Now what you're saying may very well be true. Perhaps you did have those discussions with them. But unless people hear a FORMAL statement from either one of the officials from AMI, people should really take your postings with a grain of salt. Sorry to say it, but that's how I see it.

Going back to CREDIBILITY. If these people had any intentions that were honorable, they would've confronted the people they are indebted to DIRECTLY and HONESTLY, instead of all the B-S they've been given all these years.

Forget about how what a "great place to sell" AMI once was. There is an avalanche occurring now and I don't really see any way to stop it. You either have to try to get out of the way, or get rolled over. The continue to LIE to the people they owe money to, and NOT pay what was due. All of this with a straight face and NO SINCERITY.

So, I ask you, do you really think that a zebra changes their stripes?

A bank robber who has not gone to jail yet or even arrested tells a passerby on the street that he wants to give the money back. Where's the money? Would you trust him to keep good on his word? I wouldn't. Any by the way, it wasn't the bank robber himself who said he'd like to repay, it was the passerby who is a total stranger. Would you believe that person or the bank robber?

No, I think what has to be done is that the short arm of the law has to be extended. We can only hope that justice will prevail and they will get their due.

It is unfortunate that things have to work out this way, but you know, in my book when you do something wrong you need to be punished.

I can't wait until they get their day in court. I will gladly drive to Nevada to watch the trial.

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dave
Sherman Oaks, US
Apr 21, 2009 10:49 am EDT

i think youre kinda missing the point. and maybe getting snowed. this is (or was) a major auction house... and now theyre putting in a ton of hours to appease you so they dont have to write a relatively small check. sounds like youre getting emotionally involved, and getting distracted from the whole point of this board -- which is: weve been ripped off, how do we get paid? we're not here to hand-hold these slimeballs or provide therapy or help them develope their businesses and future...

THEYVE STOLEN OUR MONEY.

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Jeff Davis
Hendersonville, US
Apr 16, 2009 11:02 pm EDT

To all concerned about American Memorabilia:

I got a check today for $500 from AM.
UPDATE: Today I talked to both Kieta and Victor together for over an hour.
Here is a new idea they came up with and I think this might be a good idea
for some. The fact's are we all would like our money now but the facts are
that they don't have all that money to send all of us now. So how do we get
paid? With all of us being collectors and sellers who in the past and in
the future need a place to sell our items. We all know AM was a great place
to sell until they over invested and then got hit with down sales as did
even my business last year. Victor admitted to me that he never expected to
get this deep and he regrets it. However, they are trying to work there way
out of it.

Here is the idea? They (AM) offered anyone who is owed money to have
access like a dealer to self post any item on their auctions without sending
the item in to them. You would make your own pictures but they would finish
the ad. Payment would come right to you via Paypal from the customer ( You
will need a paypal account and you will meet buyers who might buy other
items). You would get paid immediatly at the end of the sale. The seller
and the buyers premium you would keep toward money owed to you. You would
still get in the magazine and all but you would recieve all the money. This
would be good until paid. As for those with nothing to sell, then AM would
have to work out a payment plan. I think this is a good idea. For
instance, if you sold an item for $1000. You would pay them normally 20%
which would be $200. Then the buyers premium you would get also. That money
would go towards what is owed instead of to AM.

As far as PSA and other verification places, we discussed having a
discussion board with questionable items or items you want to know more
about. That would allow others to input history or knowledge about them
helping verify the authenicity. Then I suggested a way for us to get our
own verification and get some credit for that cost which would be discounted
with AM when sold. There is alot to think about but I believe they are
making an effort to resolve payments. They would like to move forward but
actions from AM will be important. They are having another meeting Monday
and should have a letter out outlining these ideas. I told them I would pass
these ideas by you for your input. I'm just trying to mediate this for
everyone. If you have any other input or ideas, send them to me and I can
be a mouthpiece for you if possible. Anything told to me will be kept
confidential is you ask. I told them there are alot of angry people out
there and they know it. They are trying to communicate these ideas to
resolve a better future for all involved including getting paid and maybe
still having an outlet to get the best dollars for our items. Let me know
what you think? You can reach me at [protected]
Please pass this on.
Jeff Davis

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Pete
Tinley Park, US
Apr 14, 2009 11:28 pm EDT

I have contacted the FBI. I have filed filed a complaint with them. They are looking into it. They have informed me to expidite my complaint the quickest they need other complaint to reach $100, ooo. Once this happens all hell cam break loose. Please contact them ASAP

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Randy
New York, US
Mar 28, 2009 4:34 pm EDT

I agree, i consigned an item 9 months ago and still haven't received payment. And i have heard the same statements from Kieta regarding payment over and over. Save your loved items.

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kyle
Beverly Hills, US
Mar 27, 2009 6:47 pm EDT

American memorabilia is a complete joke. They are about to go out of business, anyone who consigns to them is out of there tree. Kieta is one piece of work, possibly the dumbest person i have ever dealt with. Such comments as " No, yea, no, we cant pay you." Then once you do get paid, it isn't the correct amount. Then such comments come about as " Oh whats the problem, i thought you got the check?" How long can you beat the same drum. I cant wait to see this company go down. I feel bad for all who are involved and controlled by Kieta.

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Bob
Wichita, US
Jan 16, 2009 1:33 pm EST

Yeah, I had a similar experience with this company. They take forever to pay. They make themselves out to be this reputable company but after you give them your items to auction Victor will never call you back or respond to your e-mails.

Beware of American Memorabilia Company. They are a scam.

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