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American Laser Center / Class action in texas

1 Houston, TX, United States Review updated:

There was a reference here about a lawyer who was looking into a class action suit, who I have now contacted. He is gathering information to look at a class action lawsuit in Texas. If you are located here, please send your information and brief description of your experience to ken@quatlaw.com so that we can try to stop this company from preforming either useless or sometimes dangerous procedures for a large profit. Thanks

Ra
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Comments

  • Je
      8th of Aug, 2008
    0 Votes

    I thought Ken Quat was supposed to be in Massachusetts.

  • Ha
      29th of Aug, 2008
    0 Votes

    I WOULD LIKE TO WARN EVERYONE INTERESTED IN GETTING TREATMENT AT ANY AMERICAN LASER CENTER LOCATION

    I GOT A FREE $400 PACKAGE TOWARDS LASER HAIR REMOVAL
    WHILE I WAS DOING MY CONSULTATION THEY TOLD ME ABOUT AMERISMOOTH WHICH REMOVES CELLULITE WITH LASERS
    SO I AGGRED TO DO IT ON THE BACK OF MY LEGS
    MY FIRST THREE SESSIONS THE LASER HEAD WAS BROKEN AND THEY USED IT ANYWAY, I NOTICED NO IMPROVEMENT
    BY THE 4TH TREATMENT THEY HAD TO RESCHEDULE ME 2 TIMES
    THEN TO TOP IT ALL OFF WHEN I FINALLY WENT IN THERE THEY BURNED ME!

    I HAVE LASER BURNS ALL OVER THE BACK OF MY LEGS
    THEY WERE REALLY RED AND PAINFUL AT FIRST
    THEN TURNED INTO BLISTERS
    WHICH THEN POPPED
    AND GOT INFECTED
    NOW I KNOW THEY WILL POTENTIALLY SCAR

    WHEN SHE TOOK THE LASER OFF MY SKIN I SAW THE SMOKE COMING OFF IT IN THE MIRROR
    HER RECATION WASN'T SHOCKED BUT MORE OF "WOAH, HOPE SHE DIDN'T SEE THAT"
    I AM SO ENGRAGED I KEEP TRYING TO CALL AND GET MY MONEY BACK
    NO CALLS
    NOTHING

    IT WAS $2, 147 TOTAL AND I'VE ALREADY PAYED IT OFF

    I AM GETTING PERSUING THIS UNTIL I GET MY MONEY BACK
    I SUGGEST YOU DON'T EVEN START TREATMENT HERE

  • Ra
      12th of Jan, 2009
    0 Votes

    You're right, he referred me to a lawyer in San Antonio who I haven't contacted since I was trying to go through the Better Business Bureau. I did register a complaint, and would encourage everyone to do the same since my location had NO negative records with them. They did agree that the Laser Center made no effort to resolve, so they have a negative now. It is a form online at their site and all correspondence is through email, so it is very easy to do... Please go file so at least it will be on their record.

  • Ti
      15th of May, 2009
    0 Votes

    I went through the BBB online and filed a complaint only to receive a response from some legal clerk at American Laser who says they have a ZERO REFUND POLICY. Does not matter if I never received a treatment. They ran my credit card and apparently there is fine print in the contract that states NO REFUND even if services are NEVER performed. I am so upset this company is still in business. They are crooks and if I can't get my money back I want everyone in the world to know AMERICAN LASER IS A SCAM!!!

  • Ev
      6th of Dec, 2009
    0 Votes

    I starting looking into customer reviews on American Laser Center after receiving 8 treatments and still not satisfied with the results. I just wished I would've done this before I handed over the money. Anyway, I looked at my original receipt from ALC and the fine print at the bottom said that "If no services are performed under this agreement, a refund will be issued at customer's written request minus a ten percent administrative fee." So maybe you can find your receipt too and see if it says the same thing. Hope this helps.
    On a side note, I don't think I'll be going to any of the remaining treatments now that I've read of all the horrible blisters and such that others have been complaining about. For one the original office I signed up the contract with moved and now the clinic I'm going to is about 3 hours drive and recently they kept changing my appointment time without notifying me so I'd drive 3 hours there just to find out that my appointment had been rescheduled. For that reason along I've seen 3 other clients stormed in the office saying that they wanted refund or threatened for law suit. It's too bad I never saw any of that when I went in for the initial consultation (the original office was much nicer and friendly and more organized, probably because it was independently owned and operated).

  • Sh
      18th of Feb, 2010
    0 Votes

    I am in the process of suing ALC. They burned me, never informed me of any risks or had me sign a consent form before the procedure, promised to correct it but did not and then started canceling all my appointments with just a few hours notice. When I tried contacting their corporate offices or a higher up manager no one returned my calls.

    Anyone else in the Los Angeles, California area have trouble with them??? Let's sue them. Please contact me by email: shantilly9@yahoo.com

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