American Home Shield / service
American Home Shield provides numerous phone numbers as contact numbers. I have tried every one of them with the same results. Waiting 1 - 2 hours on hold waiting for an associate each time now for the last few weeks (November - December 2017). I actually had a call from them wanting to renew my contract and asked to please be put through to someone who could help me with my repair - a dishwasher repair. The person transferred me to the same recording where I waited 1 1/2 hours before hanging up. As far as online repair requests, they don't even give you the option for the appliance needed and want to charge your credit card for service before even scheduling anything. I will be contacting every Real Estate person I know who uses this company and warn them of the way they avoid having to honor their contracts. I will also be putting in a complaint with the better business bureau and anyone else I can think of.
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