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American General Finance

American General Finance review: harassing home visits! 5

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Author of the review
9:40 am EDT
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Can you believe that the company representative actually CAME TO MY HOUSE to collect the payment? I was COUPLE OF DAYS BEHIND, not weeks, not months but COUPLE OF DAYS. They came to my house (thank God I was not home, my mom opened the door). When I called the company they told me that they were trying to get a hold of me for days (I did not receive one phone call) or a letter for that matter.
Yes, it was my fault for being late, but that's ridiculous. I have never seen anything like this in my entire life.
I was able to get a home equity loan shortly after the incident and PAID THE LOAN OFF 6 MONTHS AFTER I OPENED THE ACCOUNT. I will never ever ever deal with this company again! Beware!

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5 comments
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goodcitizen100
Atlanta, US
Feb 26, 2011 7:23 am EST

You need to call an attorney and Sue them for harrassment. Email me with your contact, I will be glad to guide you. There is a way to get attorney's assistance for a few dollars a month.

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MAMA8787
Morgan City, US
Feb 26, 2011 7:15 am EST

The same happen to me the manager came to my house and called someone from her personal cell phone. He said he was the supervisor and he needed money unless he was going to foreclose on the property. I was not even a month behind the supervisor has came to my house with other coworkers showing them my house SHE WANT THE PROPERTY FOR HERSELF.

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pornsak luerngchaimongkol
Santa Rosa, US
Dec 24, 2009 4:26 am EST

They did the same thing to me not just went to my home they also went to where i work and would not leave
right in front of my customer then they called one of my supplier and asked them about how i was doing, i think
the company policy is to makesure they get pay no matter what they have to do, i wish someone that can tell
how they treat consumer and can really help remove some of the company that always try to get on top of you
when you down thankyou for reading and sorry about venting on text

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arlene1338
Lennox, US
Mar 26, 2009 11:38 pm EDT

I agree I currently have a loan with American General in California and yes they came to my house to haunt me down too after being behind on a payment that they could have easily could of reported it to my credit but NO they want to stalk people down like if we are criminal but what they don't understand was that they did not have my pink slip in their hands for 1 of my classic car that is worth more than the amount of the loan that they lent me.
Hahahahaha
I totally will never use this company again & will never refer any friends, family or any one else in general

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RAINMAN
Pasadena, US
Dec 07, 2008 8:14 am EST

I FINANCED A TRAILER WITH THEM. AFTER 2 YEARS I BECAME DISABLE AND ADVISED WHERE THE TRAIL WAS AND AFTER 7 MONTHS THE TRAILER STILL SITS AT THE PLACE WHERE I TOLD THEM TO PICK IT UP. NO LETTERS OR NOTHING FROM THEM? THE TRAILER WILL PROB BE TORN APART BY THIEVES SOON, SO I GUESS THEY DONT CARE