American Eagle / lesson learned.
Never ordering something again from American Eagle! I made an online order on December 12, 2015. Today is already January 6 and I still received nothing. Yesterday the website finally updated the status of my order and only now it shows „shipped”. It means that only yesterday the label has been printed and for another 2 days they will prepare my order for shipping.The message l received today was very strange. It said two items were on backorder and one item shipped. Well, to begin with, I ordered only 1 item. I'm sure my item had been on backorder that whole time and I was never informed. The site shows my item will be delivered within 7 days. And this was a mess just for 1 overpriced shirt!
More American Eagle Complaints & Reviews
- American Eagle Outfitters - very poor and inappropriate service 
- American Eagle - worst customer service 
- American Eagle - discrimination 
- American Eagle - did not receive a statement or credit card 
- American Eagle - poor in store service
- American Eagle Outfitters - service complaint
- American Eagle Outfitters - online orders and customer service
- American Eagle Outfitters - online service complaint
- American Eagle Outfitters - gray sweater with lace backing
- American Eagle Outfitters - false advertisement