Car rental from Sam Bhai inside Travel Lodge in Costa Mesa
I once rented from this company because it was located in the Travel Lodge in Costa Mesa, California what a monstrosity. The car smelled like curry (nothing wrong with curry) and was super hard bumpy ride. Very noisy car, so noisy that it draws attention from onlookers. The hood was attached with wires, really? American Eagle Rental Car? The nav system kept saying that I was only doing circles, very tight circles, weird. The rear tires were probably not well inflated, they kept spinning without launching the car, not to mention the awful white smoke coming from them. It was manual, who, the hell, drives manual? The interior was dark and too low for my rusty knees. Overall terrible choice of a car which wasn't cheap at all.
Avoid the American Eagle Rental Cars located in the Costa Mesa Travel Lodge at 1400 Bristol Street like the plague. They sensationalize this agency with fake reviews the owner has paid for and offer it as the greatest thing, tell you what, if what you are looking for is a good rental car company that won't steal your personal property and steal your identity, avoid this "Sam" and American Eagle Rental Car because they suck!
We rented a cargo van from American Eagle Rental Car. We also dealt with Sam Bhai, who provided us a urine soiled van. It literally had a wet spot where someone had urinated. He had an older Hispanic gentlemen load are belonging which we were appreciative of until we realized our personal items and luggage were placed in the middle of the urine. My wife smelled the urine right away before we drove off. We were not issued a refund or even complimentary dry cleaning.
NOPE! Sam Bhai claimed he couldn't do anything because the owner of the company was unavailable. He just rinsed out the van, when we refused to continue doing business he kept our $300 deposit. Watch out the previous reviews are true.
LOL ... This company American Eagle Car Rental and its owner Sam Bhai has also been exposed on Google Reviews as well. Sounds like a shady character.
My horror story involves never actually ending up with the rental. My wife and I were going through a bit of financial hardship due to lack of work a while back. When the clutch went out in our car, we had to get a rental so my wife can get back and forth to work as she works out of public transit range. The combination of ordering the clutch and having to pay rent and some bills right away had gutted both of our accounts so my father in law had offered to pay for the rental.
Of course, it's never easy to get a straight answer from Sam of American Eagle Rental Car as to how much you need to have in the account to pay for the deposit since neither of us have credit cards. Sam whole I talked to from American Eagle Rental Car said that we only had to have enough to cover the cost of the car for however long we were going to rent it for, in our case about $160. So, with the money secured and a cheap car reserved, we set out into the summer heat (around 93 degrees plus stifling humidity) for our 3 mile trek to Travel Lodge at 1400 Bristol Street in Costa Mesa where this shady outfit operates from. Keep in mind that my wife has a pretty low tolerance for heat, and we ended up having to stop rather often to rest because of it.
When we finally got to the Travel Lodge, the guy (a different guy than who I talked to on the phone) tried to run our card without telling us how much it was being run for, only to have it decline. After it was declined he then told us that the deposit was $250. So, my wife and I left to go transfer some cash into her account so it would clear, which involved walking another half mile to the closest bank. We ended up pooling all of our money into her account to make it over $250 before heading back to Budget.
When we got back into the counter at budget, the same guy ran our card again and still declined it. When we asked him why, he said that we needed $255 and refused to run the card again. This set off an argument with me asserting that he had told us that we needed $250 earlier.
I ended up storming out a few minutes later with my wife in tears. The temperature had risen a bit for the long trudge home. The whole ordeal ended up making me 2 hours late for my shift at work, because it generally took me about an hour and a half to get to work on public transit.
It was my first and last experience with Sam and American Eagle Rental Car!
OH AND I'LL NEVER STAY AT A TRAVEL LODGE AGAIN SINCE THEY ALLOW THIS GUY TO WORK THERE.
Is American Eagle Car Rental legit?
American Eagle Car Rental earns 91% level of Trustworthiness
Perfect Trust Endorsement: American Eagle Car Rental achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
A long registered date for aecarrental.com can be seen as a positive aspect for American Eagle Car Rental as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of American Eagle Car Rental's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Aecarrental.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
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- We detected that aecarrental.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
Overview of American Eagle Car Rental complaint handling
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American Eagle Car Rental contacts
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American Eagle Car Rental phone numbers+1 (714) 432-1313+1 (714) 432-1313Click up if you have successfully reached American Eagle Car Rental by calling +1 (714) 432-1313 phone number 0 0 users reported that they have successfully reached American Eagle Car Rental by calling +1 (714) 432-1313 phone number Click up if you have UNsuccessfully reached American Eagle Car Rental by calling +1 (714) 432-1313 phone number 0 0 users reported that they have UNsuccessfully reached American Eagle Car Rental by calling +1 (714) 432-1313 phone number
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American Eagle Car Rental headquarters1400 Bristol Street, Costa Mesa, California, 92626, United States
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Like others I rented a car from American Eagle Rental Car. And I thought Sam Bhai was a nice man until he turned into a sociopath.
My daughter and I were stuck in horrendous traffic in LA and we called to say we'd be dropping the car off about an hour late (7pm instead of 6pm) he began calling us every 10 minutes (after we called him) and then reported the car stolen at 6:30pm. We were then pulled over the car was impounded and he charged us an additional $300 in fees. Plus he kept our IPADS. Watch out for this guy.