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American Automobile Association / AAA.com / unanswered claim [protected] - need reimbursement but being ignored by agent

I was hit in a parking lot by another AAA member. It is agreed that it is the other parties fault. I have an approved and accepted estimate for my vehicle which was completed under MY claim number. Because the other party accepted responsibility it was agreed to transfer the estimate to the other claim number for approval.

I have been calling and requesting a reply so I can close this issue and I am not receiving any call backs or email replies. I am extremely frustrated. I am a 28 year member of AAA and I am so disappointed in my service I am considering State Farm.

Gr
Mar 14, 2017

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