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American Airlines / horrible customer service!

1 United States Review updated:

I had a horrible experience flying AA. They're completely rude, late, and unapologetic about either. That's the last time I fly with them.

Jo
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Ma
  9th of Apr, 2009
Agree Disagree 0 Votes

Complaint.
Tickets 0012102515917 and 0012102515918
Complaint. Due to me vouchers for balance of refund amounting $468.00.
American Airlines contends that I received these vouchers. I did not receive them. I have emailed, written, and finally sent registered letter March 18. Post office Article no. 7008 1140 0001 3436 4950, post office form 3811. Signed for by Amex. HOWEVER TO THIS DATE 4/9/09 no response has been made to my inquiries.

Ma
  9th of Apr, 2009
Agree Disagree 0 Votes

Please take care of this.

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