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AMC Aquaguard Water Purifier / Totally lethargic behaviour

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I had the AMC for my Aquaguard Water Purifier with your Gurgaon Branch Sector 4 for more than four ( 2) years now. While Purchasing the equipment, it was communicated to my by your sales person that as a special scheme, it is covered under "Life Time warranty" and you need to pay only the AMC charges every year, if wish so.

Every year, I pay the AMC amount and no one turns up at my doorsteps, leave alone inspection of the equipment. This year, one AMC was left for just 10 days, same problem of Tripping happened again and a usaual, it was communicated to me that this is a universal issue with our Water purifier and you need to renew your AMC to correct the same.

This is totally lethargic behaviour.
Thanks and Regards

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