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Amber Windows Customer Service Phone, Email, Contacts

Amber Windows
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www.amberwindows.co.uk
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2.0 4 Complaints
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Amber Windows complaints 4

ComplaintsBoard
O
4:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Amber Windows Conservatory

I havin a pro problem my conservatory which was being fitted has been left with no roof or windows the rain as damage my flooring and plaster boards also my property can not be locked safely I won't a new flooring at your cost I feel completely let down by amber

Desired outcome: My new conservatory to fitted as quickly as possible and new floor covering due to the rain

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V
5:46 pm EDT

Amber Windows conservatory

Hello,

Ref: 69974
Mrs West - 31 Heathy Rise, B32 3UD

My mother has had to call your company twice in a space of 2yrs because her conservatory is leaking. Each time the labourers turn up they just squirt sealant from the inside.
It is now leaking again for a third time. Do you know how embarrassing it is to have visitors over and have a bucket on the floor while the roof leaks!?
Are you just waiting for the guarantee to run out?
I want an inspector to visit and access the situation properly and bring this to a close.
If I am not satisfied with the outcome I will be seeking professional, legal advice.

Please call me on [protected] to discuss.
If I do not hear from you within 48hrs I will contact your governing body directly.

Regards.

Vincent West

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R
5:45 am EST

Amber Windows Cold-calling, harassment and TERRIBLE customer services

Amber had repeatedly called to try and quote for me, in the end I relented and arranged for someone to come out on 18.11.15.

The guy that came was 35 minutes late for the appointment and had no samples. I explained what I was after and he advised that Amber probably weren't the best company for the job and didn't offer me a price. He then left.

After he had gone, during a follow-up call, the chap asked if I was unable to make a decision because my husband isn't here! I politely asked them to not call again.

They now just called again 26.01.16 and hung up on me when I declined their no-obligation quote. Manners cost nothing and I have been more than tolerant.

I have said 'no' so many times and they will not leave me alone.

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Audrey Boshell
, US
Oct 09, 2018 5:31 am EDT

Another person harassed repeatedly by Amber, please steer clear of them and don't give them any of your details!

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Kay Gibson
, US
May 05, 2017 8:20 am EDT

This company is still making unsolicited phone calls. A woman called today from Amber Group saying that it was a follow up call from last year regarding a quote for a door. I have never wanted a quote for any new door. When I queried this, she put the phone down. I did previously get a number of calls from a window company with the name Amber in it and I told them to stop calling me as there was nothing wrong with my existing windows. That worked for a while until today.

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Patrick Underwood
, US
Jun 29, 2016 5:55 am EDT

had Amber Windows Reps banging on my door, I am disabled, I said to them that they should NOT be cold calling as I had 3 signs saying NO COLD CALLERS, they said they had a licence to ignore those signs, I told them it was illegal to call when its specified and they said that their licence counteracts the law. I told them to go away, but they still ignored, it wasnt until I said that MY licence over rules theirs, its a 3rd Dan karate licence. they went after that but still mouthing at me. i was in considerable pain due to back ache and told them this, to which they ignored

Is Amber Windows legit?

Our verdict: Complaints Board's thorough examination reveals Amber Windows as a legitimate entity with notable strengths. Despite a 25% resolution rate on customer complaints, which invites a closer look, Amber Windows stands out for its commitment to quality and security. Clients considering Amber Windows should delve into its customer service record to gauge compatibility with their expectations.

Amber Windows earns 94% level of Trustworthiness

Perfect Trust Endorsement: Amber Windows achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Amber Windows. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Amber Windows's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Amberwindows.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Amber Windows have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • Amberwindows.co.uk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The amberwindows.co.uk may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
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3:40 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Amber Windows Terrible customer service

This company takes your money but when a problem occurs they do not wan't to know.
The director has dodgy dealings with Bulgarian property developers and is in the process of a long court case with another company of his ambasun Ltd which is now in liquidation, so I would not rely on any guarantee for windows purchased because it won't be worth the paper it is written on.

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shasad
, GB
May 10, 2016 2:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

hi my name is Shasad mohammad and I started work for amber windows on the 28th april 2016 at the cotteridge branch as a canvas door2door I made the company £11300 and I sposed to recive my 2% of the commission and also my basic salary wage the cotteridge branch has treated e unfairly and retained my money they sacked me for no reason and just because I said I wanted to get advice so kyle and Chris had sacked me for no apparent reason and no I hve been sacked for no reason they will not give me my money I am owed and also didn't want to give me my contract I signed, I have all call recordings stating they own me this money and my 2% commission and now they are holding back my money that I am owed can you help please thank you

Overview of Amber Windows complaint handling

Amber Windows reviews first appeared on Complaints Board on Jun 1, 2010. The latest review Conservatory was posted on Jul 14, 2022. The latest complaint Terrible customer service was resolved on Jun 01, 2010. Amber Windows has an average consumer rating of 2 stars from 4 reviews. Amber Windows has resolved 1 complaints.
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  1. Amber Windows contacts

  2. Amber Windows phone numbers
    800 783 7371
    800 783 7371
    Click up if you have successfully reached Amber Windows by calling 800 783 7371 phone number 2 2 users reported that they have successfully reached Amber Windows by calling 800 783 7371 phone number Click up if you have UNsuccessfully reached Amber Windows by calling 800 783 7371 phone number 1 1 users reported that they have UNsuccessfully reached Amber Windows by calling 800 783 7371 phone number
    +44 167 543 7800
    +44 167 543 7800
    Click up if you have successfully reached Amber Windows by calling +44 167 543 7800 phone number 1 1 users reported that they have successfully reached Amber Windows by calling +44 167 543 7800 phone number Click up if you have UNsuccessfully reached Amber Windows by calling +44 167 543 7800 phone number 0 0 users reported that they have UNsuccessfully reached Amber Windows by calling +44 167 543 7800 phone number
  3. Amber Windows emails
  4. Amber Windows address
    Roman Way, Coleshill, England, Warwickshire, B461HQ, United Kingdom
  5. Amber Windows social media
Amber Windows Category
Amber Windows is related to the Window and Door Installation category.

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