Ambassador Row Hotel Suites By Lanson Place / Cheated us by not refunding the deposit amount which is promised that it will be deposited
Ambassador row hotel suites by lanson place.
The worst hotel we have ever come across and before paying the deposit amount of 100 MYR they promised to refund the money but once we payed it nobody is responding properly nor responding to e-mails and worst customer service.
Period of stay: 08/10/2016 to 11/10/2016
It is promised that the money will be refunded within 14 working days but it is been 20 days now and i have sent mails no respond from the hotel side.
Mail ID: dutymanager.[protected]@lansonplace.com
Contact Number: +[protected]
Address:1, Jalan Ampang Hilir, Taman U Thant, 55000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
He was the duty manager who promised that the money will be refunded but it is actually not refunded.
Please do take actions at once so that no one should stay in that hotel and i will never ever recommend it.