Amazon / fraud

Seattle, WA, United States Review updated:
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Attachments3:25 PM (5 hours ago)

to ecr

> I am a customer who bought a Microsoft surface tablet on December 25
> from Amazon website. I got the item in a
> different condition that did not look new and it looked damaged at
> some ends. I packed the item and returned it on January 5.
> I then waited for my refund which I never got.I was in touch with
> Amazon for three months but they did not help me. I was advised by my
> lawyer to file a claim.
> It was denied and I still have not gotten my refund.
> I am trying to use the money to pay for tuition and I would like to
> beg for the money to be returned to me.I know it would be special case
> but I believe that as a customer who has been loyal to Amazon I
> deserve to be given this consideration.
> I know that I made the right choice by buying my gadgets from Amazon.
> I got my phone, tablet and everything from Amazon.
> For all that I have been through, I would like to plead for whatever I can get.
> I have suffered a lot to my health because of this and I would like to
> be helped.
> I have gone through depression and stress because of this.
> I would like my money to be refunded.

Jun 18, 2015
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  • Ka
      2nd of Jul, 2015

    Amazon sent me a product which did not include everything as written in the description. They admitted this. A lame customer service guy made the decision to not give me any further help. It did not matter that I was an attorney who explained consumer practices to him and that this was unfair. Amazon is so big, they could care less! My advice is to have nothing to do with them. I would believe anything negative you have to say about them.

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