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Altech Netstar / Guardian unit not activated for 7 days

Review updated:

I entered into a contract with Altech Netstar fin good faith for a Guardian unit for my daughter. This unit has not been activated for 7 days despite numerous calls to the Call Center. So much for activation within 24 hours on weekdays and 72 hours over weekends. Based on the service...oh let me re-phase lack of service. I am cancelling my contract. of which I have had no benefit. If activation cannot be done within 7days, how can I trust the response on a SOS in the event of an emergency.

Ha
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Comments

  • Al
      Sep 30, 2010

    Hi Hamler,

    I would like to get in touch with you to address and resolve the matter.

    Please email me on [protected]@netstar.altech.co.za or call me on [protected] and I will gladly assist.

    Many thanks,

    Patrick Wales
    Contact Centre Manager
    Altech Netstar

    0 Votes

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