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alta / customer service

1 Sarasota, FL, United States
Contact information:
Phone: 9412665495

Sale assoc. charged me for an item that was free, I realized that after I got home. Called the store (I live 1/2 hour away) she insisted that she could not credit my card over the phone and I would have to drive back there. It wasnt that she was unpleasent, she just wouldnt go that extra step for excellent customer service as I would expect a company like Alta would. I will not shop there again. I also will be sure to tell all of my customers, friends and any one that will listen about my exprience.


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