Almay / almay one coat multi-benefit mascara - broken product

Pretoria, South Africa

This is the second time I have purchased an Almay Mascara, purely because it is an hyper-allergenic product. Both times the product packaging itself has broken, the lid (blue lid) breaks off (see attached photos). I am so frustrated with it. The lid keeps breaking off at the same spot on both the items. This leads to wastage as now the mascara keeps drying out and I have probably only used about 40% of the product. The product is still newly purchased and I have not had the full use of the mascara.
Both times I have bought the product from the Clicks Store in Centurion, South Africa.
I would like to request a refund of the product as I am now unable to use the product, as mentioned above. I don't think that I will purchase Almay again (sadly) but I cannot continue to 'waste' my money on a product that I am not getting the full benefit of.
Odette Weidlich


Nov 20, 2017

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