Allure Furniture Designs / Poor service!
The problem I have been having with Allure Furniture Designs is that I have been unable to contact them over internet or by phone over the last two months. I had ordered a piece of furniture (Bernini Round Cocktail Table/Item Number-[protected]) about three months ago (Purchase Date-05/31/07) on their site (Homepage URL-www.allurefurnituredesigns.com). Initially, I was only able to get a hold of a customer representative twice by phone (Both Phone Numbers-the toll free number [[protected]] and the other number they had listed [[protected]]) about delivery and both times they gave me excuses about how they forgot to send a delivery conformation to me and how they just totally forgot all together about the delivery. After I had talked to them the second time, I was unable to get a hold of them again. I had sent them an email and I have constantly called them numerous times over the last two months and all I get is the company’s voicemail. I have left several messages for them to contact me back over the phone or by email but these messages have fallen on deaf ears. I have been very frustrated over the dilemma I have had with Allure Furniture Designs and I would not recommend anyone to shop for furniture on their site.