Everyone that I have spoken to is unprofessional especially Terry Frank. She claims she is the supervisor and that there is no one above her that we can speak with other than her.
They constantly call my home even after they debited my account to pay off my bill without my permission. I am SSI and she took my money. They are still trying collect more money, and refused send me proof that my account is paid in full.
Terry Frank repeatedly laughed at me on the phone and told me how ignorant I am and put the fax line on in my ear. That is very unprofessional. They constantly harass me for a bill that has already been paid
This office is located at 6565 Kimball Drive, Gig Harbor, WA
[protected]. Phone number [protected].
If you dont believe me, call there for yourself and see how you will be treated.