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4.1 31 Reviews

AllianceOne Receivables Management Complaints Summary

24 Resolved
7 Unresolved
Our verdict: You can expect a very good level of service from AllianceOne Receivables Management. To navigate their system effectively, thoroughly understand their service scope. Check online forums and review sites for others' experiences. When contacting customer service, clear and concise communication can help resolve your issues faster.
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AllianceOne Receivables Management reviews & complaints 31

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2:49 pm EDT
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AllianceOne Receivables Management Sloppy record keeping and unethical collection practices

In 2004 I received a speeding ticket by the Yelm Police. The ticket was sent to Alliance One a/k/a Allied Credit location 6565 Kimball Drive STE 200, Gig Harbor WA 98335 I was never notified that this account was transferred to Alliance One for collections, nor was I notified by Alliance One that they had received this account. I never received any collection notice or any bill. One day I'm standing at the gas pump attempting to put some fuel into my gas tank with my bankcard, and I was informed by the machine at the gas station that my account had been garnished and I had zero monies in it. I further discovered that AllianceOne Garnished my mother's bank account (she was on SSDI and I was a co-signer on her account so I could take care of her bills). Again, I had NEVER received any notification of this in any way prior to this happening. Following this, my husband and I filed bankruptcy - case number 04-43365-pbs, and for safety measure, claimed Allied Credit - 6565 Kimball Dr Ste 200, Gig Harbor, WA 98335 - to ensure all debt was taken care of and stop them from their criminal collection practices. Now here I am, 10-years later, pulling my drivers abstract only to find the ticket I had both paid and filed bankruptcy on is still on my record. I contacted the Yelm Court and they advised me to contact Alliance One. I recall going thru this 6-years or so ago, only to be harassed by Alliance One. To date, I am terrified of their Hitler style harassment and unethical treatment of the public, however I do need help with this issue. Please take a look here: http://www.complaintsboard.com/complaints/alliance-one-gig-harbor-washington-c110748.html to review their reputation. For more complaints against them just google their name. Just because a human being is struggling financially should in no way cause discrimination and unethical treatment of said person. I reported them to the FTC

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10:41 am EDT
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AllianceOne Receivables Management Violation of Fair Credit Reporting Act

Alliance One has listed the same item on all three of my credit reports 8-9 times. Every time one gets removed the make up a new number and relist. Have hired an attorney who said I will get somewhere around $1000 for each plus lawyers fees. Then it will be gone. If you have problems like this choose a quality credit reporting consultant to sue.

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5:22 am EDT
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AllianceOne Receivables Management where do I begin

Ok so where do I begin. Had an unpaid ticket I forgot about. Called Alliance One to set up payment arrangment so I wasn't driving around on a suspended license. When I called Alliance One and made my payment I SPECIFICALLY asked the woman on the phone "so am I good to drive now" she replied "YES... it can take 1-3 days to show in the system but here is the reference number that u made payment and should you get pulled over give it to the officer and when he types it in it will showed u paid and ur good to drive" WELL WOULDN'T U KNOW IT, I get pulled over the next day cuz the cop ran my plates and they showed suspended license for registered owner. I explain to the officer what the woman at Alliance One said and handed him the reference number. He said my license was showing suspended and the refernece number wasn't doing or showing anything! He wrote me a court date citation for driving on a suspended in the 3d and explained I was lucky he wasn't taking me to jail. Now I get to pay an attorney. My attorney and I both called Alliance One to get the recording of that woman telling me to go ahead and drive, so I can get this ticket (crime) dropped and thrown out of court, and they will not release it to me. Since we asked for the recording ALL OF A SUDDEN I am getting tons of calls to my cell phone from a recording and a man saying I owe SEVEN THOUSAND+ DOLLARS in unpaid tickets! ARE THEY SERIOUS?! They r threatening to suspend my license again if I don't pay them and they will not leave me alone. They r even threatening to put a lean against my house! Somebody please tell me what I should do. Help me :) any advice please

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Update by elisastarr79
Jul 27, 2012 12:22 pm EDT

Yep ok.. whatever u say...I honestly feel sorry for u!

Update by elisastarr79
Jul 27, 2012 12:01 pm EDT

ignorant [ˈɪgnərənt]adj1. lacking in knowledge or education; unenlightened2. (postpositive; often foll by of) lacking in awareness or knowledge (of) ignorant of the law3. resulting from or showing lack of knowledge or awareness in an ignorant remark... there's another word I would love to call u a nice 6 letter one starting with F and ending in an ER! also there's a website u can go to its called OUT OF THE FOG PERSONALITY DISORDER SUPPORT! Sounds to me like u gotta a bad case of narssicistic personality disorder going on there. Out of the fog should be able to help with ur issues buddy! Please don't contact me again cuz honestly ur last remark was ignorant enough to the point were U R STARTING TO F-ing PISS ME OFF! GET A LIFE CALL OUT OF THE FOG AND SEEK PROFFESIONAL HELP! Good luck

Update by elisastarr79
Jul 27, 2012 6:42 am EDT

Advice from someone who's bff is ur pc! Look at ur comment and how "ignorant" u r take ur own advice and grow up urself! Or better yet go seek out whoever it is ur just so angry at (maybe ur mom and dad for producing what I would imagine to be an over weight fat A** with a small D**K) and take ur issues out on them! Don't comment to me again I'm not gonna play back and fourth CHILDISH games with u all day cuz unlike u I have a life and friends that r human and not just on scocial networks and websites! Peace out loser have fun staring into ur monitor all day!

Update by elisastarr79
Jul 27, 2012 6:25 am EDT

Wow ur a [censored] bag aren't u?! First of all YES they do have the authority to reinstate ur license. They work with the courts (so do some research) I've never had a suspended license (cuz I am responsible) so I didn't know u had to get a letter from Allianceone to take to the dmv I just thought if u paid ur ticket u got ur license back! So if someone is telling me "yea go ahead and drive" that has a hold on my license in the first place and saying ONE TO THREE DAYS TO SHOW IN THE SYSTEM BUT HERE IS THE REFERENCE NUMBER IF U GET PULLED OVER TO GIVE TO THE OFFICER AND IT WILL SHOW UR REISTATED, then I'm thinking I'm good to drive! Don't talk to me like I'm an idiot, u obviously have some serious issues to just talk s**t to someone like this for no reason! I don't owe 7THOUSAND DOLLARS in tickets. This is the only ticket I have ever had since 96 when I first started driving so I'm not gonna pay something I don't owe to a bunch of scam artists! U need anger managment or to get a life. And obviously for u to respond to my post so fast and so RUDE shows ur a nobody with no life but a computer. Have fun spanking ur monkey!

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ethos
Somewhere TEXAS, US
Aug 05, 2012 1:06 am EDT

If you don't owe the 7 k you don't owe it. google cease and desist letters and use them. call the clowns and request proof of the debt to be mailed to you via the address on file. don't give out your personal info whatsoever, nothing about you. they have 30 days to prove the debt otherwise they will be in violation of the federal fair debt collection act. and you can sue them if they make even one attempt to contact you about the debt. don't be lazy get on google and read how to handle collection agencies.

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RegularsOfMy3cents
Hamilton, US
Jul 27, 2012 1:13 pm EDT

You're welcome Brenda.

Is AllianceOne Receivables Management legit?

Our verdict: AllianceOne Receivables Management has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores AllianceOne Receivables Management's position as a benchmark of trust and quality within its industry. Users and clients of AllianceOne Receivables Management can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

AllianceOne Receivables Management earns 100% level of Trustworthiness

Perfect Trust Endorsement: AllianceOne Receivables Management achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for AllianceOne Receivables Management. The company provides a physical address, 5 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

By resolving 77% of 31 negative reviews, AllianceOne Receivables Management is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

Allianceoneinc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Allianceoneinc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for AllianceOne Receivables Management have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

Allianceoneinc.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from AllianceOne Receivables Management.

However ComplaintsBoard has detected that:

  • The website belonging to AllianceOne Receivables Management has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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12:04 am EDT
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AllianceOne Receivables Management Unethical

Funny to think that this company is owned by bunch of ex cops and lawyers. Especially when you can catch the employees smoking/snorting opiates in the parking lot. I have had my run ins over and over with this company. I have paid them a total of 5, 000 dollars and still have an out standing balance of about 3500 and my wages are continuing to be garnished. My original balance was 5, 200 but somehow none of my payments or the 2k they drained from my bank account over Christmas was ever applied to my original balance. I live in the area and went to school with a few of the people that work there and let me tell you that they are low life losers. Erin Poole is a dead beat mom who cant pay any of her own bills on time because she spends her money on pills, but can call and make people feel like ### all day for owing alliance one. Not only that but she has left work to go to Rehab/Detox a few times and still works there. AND she will look up your accounts and spread your information all over town... just like she spreads her legs.

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AllianceOne Receivables Management Irritating phone calls

I had a credit with Credit One. Until i lost my job in December I was never late and paid every month. I cannot collect unemployment because i worked part time. I have told them this for 5 months. They call every day, seven days a week, starting at 8:15 am, every 20 minutes, until 9pm!. I have caller id on my tv screen and can prove this beyond a shadow of a doubt. I have written them and faxed them the FTC laws about harassment and to cease and desist and they just keep on calling. They even went so far as to call one day and pretend to be law enforcement out of florida with an urgent legal matter. I called the telephone company servicing that number and they took care of that matter. But saying you are someone you are not to collect a debt is also illegal. I have filed a report with the better business bureau, now here, and the attorney general and FTC are next.

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Cranky Old Lady
Mills, US
Jul 05, 2011 2:27 am EDT
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Could it be that they just want the money that you owe them on all of those past due payments? Be fair it's not their fault you no longer have a job does that mean that they should just ignore the fact that you cant pay your payments that you owe them?Maybe you could sell that fancy T.V. With caller ID & Attempt to pay them something towards your bill?Maybe you could try talking to them instead of ignoring them & the fact that you owe them money & work out some kind of a payment arrangement that would be fair to them?So you would'nt be upset by their phone calls & they would'nt have to keep calling you because you owe them money?Since you know your not entitled to unemployment maybe it's time you got a job & paid your bills so that you dont ruin your credit.

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justmyself01
Anytown, US
Jul 05, 2011 2:02 am EDT

Hmmm that is interesting...could be a scam artist. A friend of mine said this agency called him, threatening they were going to come to his job and arrest him, charges were being filed etc. Then he asked for proof or the company name of the loan company, they couldn't prove it. He asked for documentation they pretty much said the same thing. Could be someone scamming to get money because they know ppl don't want to be arrested. But sounds like maybe someone used ure info to get a cc?

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justmyself01
Anytown, US
Jul 04, 2011 9:23 pm EDT

That's beyond harassment, that's down right terrible! I thought they can't call until after 9AM for debt collections...? Take pics and save all their caller ID calls...good luck!

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7:27 pm EDT

AllianceOne Receivables Management Irritating calls

I had a credit with Credit One. Until i lost my job in December I was never late and paid every month. I cannot collect unemployment because i worked part time. I have told them this for 5 months. They call every day, seven days a week, starting at 8:15 am, every 20 minutes, until 9pm!. I have caller id on my tv screen and can prove this beyond a shadow of a doubt. I have written them and faxed them the FTC laws about harassment and to cease and desist and they just keep on calling. They even went so far as to call one day and pretend to be law enforcement out of florida with an urgent legal matter. I called the telephone company servicing that number and they took care of that matter. But saying you are someone you are not to collect a debt is also illegal. Ihave filed a report with the better business bureau, now here, and the attorney general and FTC are next.

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6:24 pm EST
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AllianceOne Receivables Management Mrs Rodgers she so calls at the Gig Harbor office!

THIS ### THAT CALLS HERSELF MRS RODGERS HAS THE NERVE TO TALKING ABOUT SERMONS ABOUT LIFE. SOMETHING THAT HAS NOTHING TO DO WITH A PAYMENT PLAN THAT WE WANTED. WHO DOES SHE THINK SHE IS OPRAH/DR PHIL. SHE MADE IT SEEM LIKE IF WE DON'T PAY OUR BILL WE ARE GOING TO HELL. ALL WE WANTED WAS A PAYMENT PLAN BUT INSTEAD SHE WANTED TO BOOT YOU TO THE SIDE AND SAY WE TAKE ANY KIND OF PAYMENT. AFTER TELLING HER THAT MY HUSBAND JUST GOT LAID OFF, SHE THEN SAID OH BUT HE WASN'T PAYING ANYTHING WHEN HE WAS WORKING. SHE JUDGE THE WAY WE LIVED BASICALLY----WHICH IS NON OF HER ###ING BUSINESS---YOU LOW LIFE INCOMPETENT SELF RIGHTEOUS ###. DO YOU REALLY THINK THAT WE DON'T HAVE RENT, WATER BILLS, FOOD, MEDICAL BILLS, CAR PAYMENTS, DIAPERS, CLOTHES FOR OUR KIDS, TOILET PAPER TO WIPE OUR ### DO YOU REALLY THINK THAT THESE THINGS DON'T OCCUR. WE NOW LIVE WITH OUR PARENTS BC MY HUSBAND GOT LAID OFF FROM WORK & HE IS TRYING TO GET A JOB IN THE MILITARY BC OUR ECONOMY IS SO GREAT THAT YOU HAVE THE RIGHT TO JUDGE US YOU STUPID LOW LIFE [censored]. DO ME A FAVOR GET LAID SO YOU WON'T BE GRUMPY AND WHEN YOU ARE ON YOUR MONTHLY PAYMENTS STAY THE ### HOME BEFORE YOU KILL SOMEBODY. I HATE ALLIANCE ONE I DON'T UNDERSTAND WHY THE COURT DECIDED TO FORWARD THEIR ### TO THIS PEOPLE. THIS JUST SHOW HOW OUR SYSTEM WORKS THEY DON'T CARE ABOUT YOUR PERSONAL LIFE THEY JUST CARE ABOUT MONEY, THEY ARE SO MONEY GREEDY. I AM GONNA CALL AND CALL THE COMPANY PRESIDENT OVER AND OVER AGAIN. AND I THINK KOMO 4 NEWS WOULD LOVE TO DO A STORY ON THIS STUPID ### COMPANY. I SEE THAT I AM NOT THE ONLY ONE COMPLAINING. I HOPE SOMEONE PUT YOU GUYS OUT OF BUSINESS. THIS COMPANY IS A JOKE!

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AllianceOne Receivables Management Unethical Collections

I had a DUI some years ago and was convicted last year at the Kirkland, WA court. Yes, I know stupid thing. Court ordered $2, 525 in fines and penalties. As I am on a limited excess income with kids and mortgage, I was unable to pay everything up front. Kirkland, WA contracts with AllianceOne to make payment plans. I started off fine but December came around and I did not get a paycheck. I was unable to make the December payment to AllianceOne. In January, I did get a paycheck and sent them $500 (5x my normal payment after one missed payment). I get a letter shortly after from AllianceOne saying that I have $1, 130.96 in new Interest and Late Fees! No phone call or letter from them indicating this might happen. I was just a few days over 1 month late on the payment. The late fees and interest are 50% of the total amount owed to them.

Is it just me or does it seem like a conflict of interest having a company that does collections also handle payment arrangements for the courts? I also received a letter around the same time as the Late Fee/Interest notification that my license was going to be suspended because this item had been placed in collections. So if I do not pay their exorbitant fees, I will loose my drivers license. These guys really have me bent over.

I do not know if there is any recourse for the Fees/Penalties. I am writing to the Kirkland court to see what they can do to remove from collections but do not have too much hope.

I could understand $30 to as much as maybe $100 in late fees for this. But $1, 130.96? Really? This is just wrong...

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CATME
Yuma, US
Apr 30, 2011 7:28 am EDT

what the hell.. i know i owe put give me the correct info..i almost paid for someone else using the acct number they gave me..ive got nothing in the mail from them and they never told me i could this on line.is this a joke?away for me to pay for someone else

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10:10 am EDT
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AllianceOne Receivables Management Rude Harassing Phone Calls

Alliance One is a very rude and harassing company and appears to be part of Capital One, since payments are made to Capital One Solutions. Just so you know, I have cancer, and have not been able to work regular for over a year now. I have a family member that has helped, but their funds are limited also. This family member will only help, if I can settle with the credit card. I have been trying to settle this account since Jan 2010. Capital One has sent my account to their Alliance One Office for collection. I had great credit before cancer, I always was able to take care of my bills. But life has changed, and I am offering them a fair settlement, but they want more and have told me they will take everything I have, if I don't start paying. The sad thing is there is not much for them to get.

But for others with the same problem, answer your phone, they can only call you once a day. By law if you tell them to stop calling your neighbors, job, spouse, or anyone else they have to stop. The only way to stop the home phone calls is to write a letter and I would sent it certify mail, so you can prove it was received. And also, start making notes of all communication with Alliance One, you may need it later. Good Luck!

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kcardiff
Trafford, US
Dec 30, 2010 8:36 pm EST

I too have tried to square up with Capital One where I was willing to make reasonable payments to pay off what I owed and they offered me two scenarios - either pay the entire amount or pay half this week and half next week. If I could do either of those, I would have done that a long time ago. Alliance One recently contacted me after calling and harassing family members and even calling me at work. They worked with me for a few minutes and sounded understanding and even offered "better opportunities" to pay off my balance. I told them I attempted to work with Capital One in the past and they would not work with me. They said they understood and would offer me a better solution. After being nice to me the gentleman on the phone began to get more stern with me. I actually felt threatened by him. And his "better opportunities" ended up being the same thing that Capital One had offered me. They wanted me to cash in my retirement fund or borrow the money from wherever I could and I needed to send them a "good faith" payment right that instant. I told them I could not do anything until I spoke with my wife and they didn't seem very happy with that. They said they would call me back in the evening, trying to corner me into a time. They did call in the evening but my cell phone was off at the time.

This afternoon, his boss calls me at work and in an angry voice, asks me why I didn't answer my phone. Then he got even angrier when I told him I couldn't answer at the time. He asked how I was going to pay right now - either all of it or half now and half next week. I told him I could not pay either way. He got angrier yet. He demanded that I borrow the money now or find some other way to get the money to him as soon as possible. I told him I would like to call Capital One first before I make any arrangements with them. He got angrier and said that Capital One will just transfer me back to them. I said I would take my chance and try it. He said "go ahead and I'll talk to you again in 15 minutes." I told him I could not call right now as I was at work. Even angrier yet he told me to call Capital One right now. I told him that I could not because I was at work. He did not understand this so I explained to him that if I was making personal phone calls at work I could get fired and then I definatly could not pay them any money. He asked me a final time if I intended on paying in full (no option this time) and I said, no, I cannot at this time. He said "Good Luck" and hung up on me.

Not very professional. I definatly feel threatened and harassed. I understand if I owe money but that treatment was uncalled for. I lost my job for a few months and that put me behind financially and my wife and I have been struggling since to get back on our feet. There are people living high on the horse driving expensive vehicles but not working at all and living off of the government but I'm trying to live life fair and square and I have to suffer.

Thank you for your insight and I hope things get better for you both in health and in wealth.

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AllianceOne Receivables Management collections

Harrasing calls to my job; now calling my neighbors asking questions about my description and habits.

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vinniy2
Nashville, US
Oct 12, 2010 8:19 am EDT
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Until you work in someone's shoes, how can you be so quick to judge. I am paying my house note, car note, insurance etc. I am working as much as I am able to. But I have two jobs to make ends meet. One job of 30 yrs and a wholesale business of 8 yrs. I am selling off inventory at a lost to stay afloat.

But, this original conversation that was posted was not about me, it's about Alliance One and confidentiality.

Alliance One is abusing their authority to collect a debt. Being nice will get you more than rude behavior. And why does Alliance One have the right to call your neighbors, what happen to our private rights and confidentiality? That is the real issue.

thanks for the chat

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vinniy2
Nashville, US
Oct 11, 2010 7:22 pm EDT
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this is to stealth pilot: do you know how to read, I am trying to pay a settlement, I had a life changing illness, that might very well take my life, my income has been greatly reduced. I am trying to pay what I can, but that is not good enough for Alliance One. I thought about bankruptcy, but I decided settlement would be the best way to go for both parties. My other creditors were great to work with, and were happy to settle. And I would love to damn well pay what I owe to stop the phone calls. I pray you have good health for life.

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vinniy2
Nashville, US
Oct 11, 2010 8:59 am EDT
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Alliance One is a rude hassaring company that crosses the line and it appears they have a lot of complaints, and if they are breaking the law, don't you think something should be done?

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vinniy2
Nashville, US
Oct 11, 2010 8:49 am EDT
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who has a lawyer, I read my rights on line. And I want to make a settlement. I didn't ask for cancer, in order not to pay. A family member is trying to help me, but their funds are limited.

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vinniy2
Nashville, US
Oct 11, 2010 8:46 am EDT
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If you answer the phone, they can only can you once a day. By law, if you tell them to stop calling you at work and you neighbors, or any other person, they have to. Your home phone can only be stopped in writing, but send it thru the mail that will give you a recpt for delivery. Also, start making notes about every phone call, you may need them later.
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vinniy2
Nashville, US
Oct 11, 2010 8:38 am EDT
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yes, they have also called a neighbor. I have cancer and have not been able to work regular, there is no extra money. I had great credit before this. I have tried to settle but we are to far apart. Is there a class action law suit against this company, if so, I would like to be part of it.
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AllianceOne Receivables Management Paid credit collection agencies, they never paid credit card

My daughter and her son had a credit card bill with Chase, They were unemployed and making min payments. They were contacted by Alliance one and told if they could pay a large sum in a week, they would set up a low bill to pay each month. My Husband used his Wells fargo card to pay $400.00 and my son in laws mother used her credit card to pay $400.00. A month later they get a notice from chase, that they did not make their payment and will now take them to court. They now have legal fees and court fees and an extra $1000, 00. So Alliance one collected the money and NEVER PAID CHASE!

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AllianceOne Receivables Management Unathorized bank charge

I am an authorized representative payee for a person on Social Security disability who receives $674 per month. I put that check in my Bank of America checking account to hold for this person's housing cost. Alliance One, with the help of B of A, charged my account twice, once for $761, then again for a $100 fee (!), leaving me $95.00. I learned from B of A these charges are for 3 unpaid parking tickets, making each ticket $287! I was never notified by Alliance One, asked to set up a payment schedule, or told anything about the debt. Alliance One, with the help of Bank of America, grabbed someone else's money because it was in my account. I've never seen or heard of this kind of practice, from a collection agency or a bank. Needless to say, my B of A account is now closed. I am in contact with the SSA, the State Attorney General's Office, the State Dep't of Financial Institutions, plus the BBB for good measure (for all the good it will do to recover these funds). Read on about the malicious, illegal practices of Alliance One. Anyone interested in a class action suit?

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tiredofthefraud
Tacoma, US
Sep 14, 2012 4:03 pm EDT
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Since so many folks have had the same kind of fraudulent, lying, cheating, rude dealings with these devil spawn...I wonder if there is an atty out there that would be willing to file a class action lawsuit either on contingency or ? Maybe Capital One will have to answer along with these pigs?

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hangman_1
Seattle, US
Aug 21, 2012 9:38 am EDT

A1 garnished my BEcu account without any prior notice. They will not share any voice recording s with me and are the rudest, crappiest people to deal with. They are all de il-spawn. I am wholly into the idea of participating in a class action suit against them.

A. Venegas
Hangman_1@hotmail.com

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Kusuriya
Seattle, US
Sep 30, 2010 4:32 am EDT

Yeah I had thought I paied them off, i turned out to be wrong. But with no warning no notice, no subpoena, they just help them selves to my account on a Friday evening leaving me 250$ in the hole...

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melanie gardner
, US
Aug 22, 2010 3:04 pm EDT

Paid a speeding ticket in cash, in full, and in person to their Gig Harbor office in November 2007.
Just two weeks ago(2010) I got another notice from Alliance One regarding this "unpaid"ticket. Thank God i saved my reciept and had the entire debt taken off my credit report. They will take advantage of anyone they can.
Oh yes, and when I cotacted their office via phone, Trudy tells me the monies I paid were credited to another on of my "outstanding tix"... nice try guys.
I AM DOWN WITH A LAWSUIT...melaniejgirl@yahoo.com

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smart_one
Cuyahoga Falls, US
Jul 26, 2010 2:52 pm EDT

I had set up a pament plan with them and they deducted $100 for a biweekly payment that was set up for $50 biweekly since Sept of '09. I had never had an issue with the money not being in my account for them. This last payment for July 23rd came out twice due to a mistake by one of their employees. I talked to an ADAM KROOK (his real name mind you) that only gave me two options for their mistake, either have them skip the next payment or wait 3-6 weeks for them to recity their mistake! If they can take the money out so quick, why can't they do the same to fix it? CAPTIOL ONE STOP USING THESE NEGLIGENT IDIOTS!

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AllianceOne Receivables Management Customer ervice

Today Wednesday May 26, 2010, i received a letter from Alliance One telling me that i owe 2 tickets from 2008 and 2009. When i called customer service to get copy of the tickets and make payment arrangements. The young man that i spoke with was very rude. He actually asked me questions as if they didnt know who they had written the letter to. I asked him if i could pay $100 on Friday June 4th and the following Friday June 11th pay $97.81. He then informed me that unless it was paid in full on today that the court could still suspend my license. Why would they send me a letter telling me that if i couldnt pay the balance in full i could may arrangements. He claimed that they had been trying to contact me and gave me a bogus phone number that i had never heard off. This is a bunch of mess. I have been laid off for almost a year and a half and have a husband with a tramatic brain injury. Right now we are behind in our mortage and i dont know what to do. He wasnt trying to listen to anything i was saying. I dont trust Alliance to let the courtst know that iv made payment arrangements. What should i do? If anyone has any idea who i should called please email me at [protected]@yahoo.com.

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AllianceOne Receivables Management Unauthorized charges

Tried to make a web payment for a ticket fine (That quadrupled when it went to them) The credit card transaction failed 2 times but they charged me 5 dollars for each "attempt" This is ridiculous and most likely illegal.

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Isabella
, US
Dec 30, 2008 4:51 am EST

I had payments set up with this company to withdraw a certain amount from my checking account each month on the 28th. Last month (November) I called the day before Thanksgiving to tell them to take out the money early instead of on that date. I spoke with Troy and he told me it wasn't a problem.

I checked my bank account online on the 10th of December and saw that they did take out the agreed amount ($180) on 12/1 and another $180 on the 9th. I immediately called Alliance One and was transferred to Pete, the supervisor. He told me that I didn't have a payment set up for December so he didn't know why the extra $180 was taken out and that I needed to go to the bank and get a copy of the statement and the fees the extra withdrawal accrued and fax it to him and he will get it to the Financial Care dept to get my reimbursement. I did and faxed it that day. He and I agreed that I am owed $285 for all of this.

Three days later I finally got a hold of him (after leaving multiple messages and being told he was in the office) and he said he was sick and out of the office and that he was waiting to hear from Financial Care and that he would call me and let me know how things were going. I have called back and left messages everyday since but no one will answer the phone or return my calls. I have already put a block on my checking account for this company so they won't be able to take anything else. I will continue to call and hopefully get someone but if it doesn't happen soon I will begin looking for a lawyer. I'm MAD!

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speak up
San Diego, US
Jan 17, 2011 6:47 pm EST

I had the same thing happen. Though it said it charged me $5, when I checked my bank account, they didn't charge me.

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AllianceOne Receivables Management Unreasonable Collection

I had tickets that I paid in part from over 7 years ago out of Kitsap County WA. I don't recall failing to pay any of them in full. They showed up as all not paid at all. I have no proof of payment now.$1400.00 plus. After collecting payments from me over the past 6 months with current tickets for DWLS at total of $185.00 a month, They just sent a certified letter to my employer and myself a wage garnishment order for $1600.00. They said I have to continue paying the $185.00 a month while they proceed to garnish my paycheck at $175.00 each pay period. That is $350.00 amonth plus the $185.00 a month. I make $10.50 Hr. at 76 hours every two weeks ($1376.00 a month. $1376.00 minus $535.00 equals 841.00 left over. My rent is $525.00 a month. My rent is $525.00. $316.00 a month left over for Food ($180.00), Gas ($200.00), Auto insurance ($90.00) Exclude Dr bills, clothing etc. I have a negative $155.00 a month. The even more disturbing thought is, after reading some of the complaints on this blog, how do I get prooof of payment?. What stopping them from perpetual, lifelong, ongoing collection of now doubly paid debts through them?. Who is the watchdog for this kind of scandal. This is prison worthy behavior. I did not send any of my payments as of late, certified. So, what is to stop them from starting over and collecting the past six months over again?. This is criminal behavior worthy of imprisonment for all involved. Should anyone read this. Can we get a group of us victims here together and contact an attorney that will look into all the complaints on this blog?. Who are the real criminals here?.

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AllianceOne Receivables Management Big Rip Off

From Clark County Web Site

Clark County's Driver License Restoration Program exists to help suspended drivers become legally licensed as rapidly as possible. Unfortunately, the program cannot assist every suspended driver because some are simply not in the position to meet all of the program's requirements. The requirements of the program are strict because it is only with the cooperation of the Washington State Department of Licenses and of Alliance One Credit Corporation that the program can exist. Simply stated, they require assurance that those accepted to enter the program can reasonable meet the payment schedule and other requirements to become legally licensed.
The program is limited to persons who meet the following requirements:
1. Are suspended only for Failure to Appear tickets in Clark County District Court or the Camas, Washougal, and Battle Ground Municipal Courts. Any Failure to Appear (FTA) tickets in other cities, counties, or states/jurisdictions are not eligible and must be cleared up prior to obtaining your license through the DWS class.
2. Are taking care of (paying off or working off) current tickets turned over to collections.
3. Have FTA fines in collections in excess of $500.
4. Have a steady, dependable household income and can afford both the agreed upon payments and the required auto liability insurance premium.
If you meet all the above requirements, the next step for you is to attend the Driving While Suspended class where all the details of the program will be explained to you. To sign up for the class go to Clark County Corrections in the basement of the Law Enforcement Center - 707 W. 13th Street, Vancouver, WA. You will need to pay the $75 class fee when signing up and a class date will be assigned to you. Cash, checks, money orders and credit/debit cards are accepted.

Sounds like a fair deal right? WRONG!

I went into the driver license restoration program back in May of this year. I was put on the 7 year plan. Alliance One set up my payments to be 90.00 per month. A couple of weeks ago I received a notice that I had another judgment go to collections. I thought they were all already in collections. So I asked the lady at the pay station out on 164th if this would just be added onto and included with the rest. She didn’t know and told me to wait till it actually was put into my account. I did this and called yesterday. I was told yes it would be added in and included in my payment for my license, BUT, that I had been making the wrong payment. I am not supposed to be paying 90.00 per month; I am supposed to pay 189.00 per month.
Now I had a feeling something was going to go wrong with this whole thing. When I went to pay my payment last month (Aug. 10, 2009), I was given my receipt and noticed that my balance due had gone UP. Not just up BUT WAY UP!
On May 13, 2009 I made my first payment of 90.00 and was given a printout of the 26 items that are in collection with Alliance One. On this printout the girl that took my payment marked off each item that I was to be given an adjudication slip for so I could go to the DOL and get my license reinstated. At the bottom of the printout it says total of 26 items and total for the balance is 6402.08.
Now when I went to make the payment for August, I got a receipt and another printout. On that printout there are the very same 26 items, no new ones had been added, BUT, the total due now is quite different. You would think that after 4 months of paying 90.00 the balance would be down little. NOPE! It is now (mind you that these are the VERY SAME ITEMS) much higher! The total due is now 10346.23.
Please tell me how in 4 months the total has gone up 4000.00?!? The woman on the phone told me they made a mistake...
Now I have been in this DWS program a couple of times (this is supposed to be my last chance) and I have had problems with Alliance One and their records and book keeping skills, but this time it is ridiculous! When your payment amount is figured out it is the amount of the fines plus the interest for (in my case) 7 years. Then it is divided into monthly payments. Unless there are more fines added on the total goes down, or at least that’s the way it’s SUPPOSED to work.
I can’t pay 189.00 per month plus insurance and my rent and etc… I need my license and I thought that that was what this program was for, and what Clark County and Washington State’s goal and main objective is. To get the license back.
Alliance One Inc. is shady to say the least. If you look on the internet you will find many complaints and other negative and unkind posts about them. Here is a link to just a few posts by people that have had to deal with them. I wasn’t surprised at all at all the complaints about Alliance One. What I do find shocking is that with all these complaints from so many people from so many different places, that NO ONE has done any thing about it!

Hoping that people out there see WHATS REALLY GOING ON!

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Update by L. Warren
Mar 27, 2012 11:34 pm EDT

UPDATE:
Well it's been 3 years now. Paying 100.00 a month and I am not very much closer to paying Alliance One off. Someone please investigate this place! We gotta make a stand and show how Alliance One is ripping us off!

L. Warren

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lallenwa
McKenna, US
Apr 17, 2014 2:57 pm EDT

THE best thing to do is file a complaint with the Federal Trade Commission (www.ftc.gov) and with your State Attorney Generals Office (www.naag.org). Consumers have rights afforded to them by the Fair Debt Collection Practices Act, better known as the FDCPA. Collector don't want consumers to know this! Stand up against abusive debt collectors and exercise your rights!

Everyone needs to issue a complaint so they will start an investigation.

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AllianceOne Receivables Management debt they say I owe

I was contected by Alliance One about this debt and I was told that the last payment was in 2005. They have my name and address and ph number. I was told by them that they would settle the debt for $250.00 if I sent them the payment within the next 24hrs. I asked where and when and what store I used this card. They could not give me an answer. Nor would they answer any of my other questions. I have paid all my cards on time and I ask why would I not pay on this card. To the best of my knowledge I never used this card anywhere.
I am retired and live on a fixed income.

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AllianceOne Receivables Management Paid Off Debt/Still on record

A year ago I was pulled over for speeding and much to my surprise I ended up getting arrested for Driving with a suspended License. My License had been suspended several months previously without my knowledge and apparently Alliance One had sent me a letter of warning. I didn't have a problem with any of that - I assumed I overlooked the letter - I asked the Officer what I needed to do and he explained that I needed to get my License reinstated which REQUIRED that I pay off the Debt (From a $100 speeding ticket that went to collection with Alliance One)

So the next day I went into Alliance One and gave them $300 dollars -
In fact - Had I NOT - I would not be able to get my License active.
I paid them every dime and went into the DMV and I was good to go.

Recently I got a letter from them about an un-paid parking ticket -- So I called -
While I was on the phone the Operator informed me that I had an outstanding bill --

Guess what that was?

The original one - The one I paid - The one I HAD to pay in order to get my Licesne back.
And the operator made it known or clear to me that unless I paid this again my Licesne would be suspended again.

I was curious if Alliance One is run by the Mob?
Actually I don't want to come down on the Mob (Like the Italian Mob we think of in the Movies)
They seem more classy then Alliance One -
I think Alliance One has a mob mentality. They are white collar criminals that are getting away with red tape/supposed computer errors/ etc.

At the end of the day because they are in business with the courts and the DMV they have extra weight -
I believe this to be un-constitutional in fact.
I plan to take this as far as it needs to go -
All the way until they get hit with a major law suit.

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pissed1
Nederland, US
Apr 14, 2011 7:45 pm EDT

They would not set up my payment plan although i had called thirteen times, they waited until there three month penelty period to impose an additinal fee. They are thugs.

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AllianceOne Receivables Management Unauthorized billing

They called and harassed my EX-wife for about a week, and her family. Then she agreed to get them the money they requested, which was about 5k. But they didn't take Visa... ok. Then they didn't call for about a week and I got a withdrawal from my account in her old name...

I caught it 6 days after it happened and my bank put a stop on the checks and the company... somehow I think their gonna do it again. As i didn't speak to them and there actually taking my money as we didn't separate our accounts yet. My ex doesn't even know it was them, the only reason I know now is because the bank draft came with alliance's name on it...

Yeah so i am probably gonna fly down there to talk with them and show them the errors of their ways over tea...

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AllianceOne Receivables Management Telephone Harassment

They keep calling me looking for some woman named Dolly. The past three days they have called me five times. Each time they called, I told them this Dolly person doesn't live here and asked that they remove my phone number. Since requesting my number be removed, I have spoken with Angela twice, some rude nasty guy named Josh, and another guy named Steve. I guess my request fell on deaf ears.

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annarose
Brooklyn, US
Oct 11, 2010 7:27 am EDT

They are relentless, but the other day they went too far. They apparently googled the apartment house where I live and started calling other residents asking them to take phone messages and asking personal questions about me. They keep calling my place of work and now I'm going to get a lawyer or consumer advocate to help me as they apparently think everyone is stupid. I don't even know why they accept that this all startged from a payday advance I took out in Jany=uary which I paid on time with the interest agreed upon. Theyy seem to all be foreign.

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kaylagray08
vancouver , US
Aug 07, 2009 10:36 pm EDT

you can sue them for harassment. tell them that next time they call and i promise they will stop calling.

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Contact AllianceOne Receivables Management customer service

Phone numbers

+1 (215) 354-5511 +1 (800) 858-4472 More phone numbers

Website

www.allianceoneinc.com

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