Alliance Home Warranty review: rip off

My water heater got rusted and started dripping. Since our house was bought recently we were covered for one year by the "home warranty" provided by ALLIANCE HOME WARRANTY - Outstanding coverage for home owners.

I am writing this complaint for those who plan on buying a new house or the ones are looking to buy or re-new a home warranty with those guys. DON'T DO IT WITH THEM!

The main inconveniences I have experienced with them were as follows:

- high deductible
- their contractors are charging unusually high fees (in my case they were asking installation fees for more than the water heater itself)
- ridiculous low cash out amounts to cover the damages (did not cover half of my costs)
- customer service is not their priority (many phone calls to sort out a simple matter, long on hold times and no professionalism from the supervisors)