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AllDirect.com / Bad service

United States
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RIP Alldirect...
I'm surprised by all the negative reviews here about Alldirect. I ordered from them for years and never had a problem. It's true that sometimes items you could add to your cart would end up out of stock. Also there were occasional typos for the artist/album name that would make searching for items tricky (not to mention that their entries would truncate long titles). But all this was WELL offset by their great prices. Their book prices were usually the cheapest around and their CD prices were almost always cheaper by 2 dollars, often more, and way below the list price. [New indie CDS 9.99-11.50... old catalog often 6.99-7.99]. Plus they stocked a fair amount of imports, again usually at the best prices around. This store was clearly geared to those who would order a large package every so often, , getting free shipping, rather than those who would only order 1 item at a time. Customer service was a little slow, but they always replied to email and credited returns I sent to them.

A total bummer they decided to call it quits. All the whiners who flamed them in the reviews can now happily pay a lot more for stuff elsewhere. Hopefully someone will step up and try to fill the void. Don't even try to post and say Best Buy or Amazon or CD Universe could come close to Alldirect...

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