Allahabad Bank / Unwillingness to make demand draft on cash
I went to Allahabad Bank, Tentulberia Branch, kolkata.code- 0211807. today for making a demand draft in cash as I dont have an account in this bank. The draft was prepared. It was ok. But when I went to receive my draft the senior Manager of the branch Mr. S.P. Verma instructed the officer concerned not to prepare any draft against cash unless the customer have an account in our bank. I asked the manager it would be of severe problem to students like us who so ever is preparing for competitive examinations. as we are residing away from our residence in a hostel so the where do we make a draft if it only requires from a nationalized bank. the manager mr. S.P. Verma told me in hard words that we have so many work yo do, would the candidate do our jobs. I was really surprised to learn such an answer from an officer of Allahabad Bank. Myself being an MbA in Finance from the University of Calcutta had never learnt such things from our teachers. We are learning corporate finance and after doing my internship from Indian Oil i have learnt that Customer is the king and customer service has to be our utmost importance how can we forget such motives after getting a job in one of the oldest bank of India.
Really I am Surprised. I just want that candidates like me who go to the bank for making a DD shall not be sent without it.
MBA in FInance
University Of Calcutta
Department of Commerce.