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All Week Plumbing
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All Week Plumbing complaints 3

ComplaintsBoard
P
8:23 am EDT

All Week Plumbing unethical behaviour. lack of professionalism.

Do not use this business. They promised to show up early even mentioning 7am as a normal start for them. They showed up 2 and a half hours late. They are unprofessional and rude. When I tried to discuss the previous agreement they started shouting and approaching me as if they are going to start a fight. It was impossible to have a civil conversation with them.
They walked all over house for no reason. I hired them for the AC work. They left muddy and rusty boot prints throughout the whole house using any chairs in the area as step stools, leaving them dirty as well. There were areas where they should have never entered that had nothing to do with the AC replacement only to leave more of a mess to clean up.
They left their trash outside, coffee cups, cigarette buds, the plastic that was wrapped around the equipment, cardboard, the wooden pallets, and small pieces of sheet metal they were cutting up.
They did not complete the work in a day as promised and realized they couldn't complete it due to electrical issues. I promptly turned down the Electrician they offered after dealing with them for 1 day and the amount they quoted me for the Electrician. I told them I would get my own and call them when it's ready.
I asked one of the Techs to send me the specs of the AC unit so I could provide it to the Electrician so he ended up texting me a picture he took of the info on the side of the unit.
The Company called me the next day to inform me that they will have to make 2 trips. One to complete their installation and the 2nd one to check the freon and the functionality of the unit once it was connected.
I called back the Tech with the number he texted me the picture with and told them to wait until the Electrical portion has been completed and they could just finish everything with 1 trip.
While I was working later that day someone named Alex called me claiming to own the company and asked if the Electrician completed his work. I told him no and that I would call them to complete their installation once the Electrician completed his work. Then he aggressively asks me how I got their worker's number and why I was contacting him. I didn't see a point to that question nor did I feel obligated to answer. After he started shouting on the phone I hung up on him. He calls me back and starts yelling at me for hanging up on him and that he will not send out the guys to complete the job. I honestly do not know how they exist or function as a business.

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W
10:32 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

All Week Plumbing refund

Plumber James Murray accepted $400 dollars on 3/2 to apply for pemit for 3 seperate oil to gas boiler conversion for 200 littleton Ave, Newark NJ. Mr. Murray filled out permit jacket and plumbing subcode, chimney certification signrd and stamped applicationand copy of his license #8706 and provided receipt which states deposit is refunded if there is a change in contractor. Permit was submitted to City by me and rejected by the city for lack of elctrical subcode, building subcode and chimney scamatics needed by other licensed professionals. Mr. Murray stated at the time of accepting the deposit that the other applications were not necessary. I informed Mr. Murrayand he said he would take care of it and was to me at the City
permit office 3/14 @8:30am. Mr. Murray did not show up or call.
He did not return my calls on 3/14, 15, 16. I called All week plumbing on 3/16 and left message for him. On 3/15 I called Mr. Murray from contractor Orlando phone and he answered saying he was sick and he just happened to pick up phone. I explained to him that I wanted a refund because the permit application was not accepted and he told me it was not needed and the contractor Orlando who is his assistant told me it was not needed. Also, orlando never originated a contract for the job as agreed Furthermore, me and my wife who told me not to give him any money were no longer confident that Mr. Murray or Orlando would do the job correctly and that I was getting another contractor. Mr.Murray told me that the refund was no problem and that he would see me in a couple of days and he would cll by weeks end. I received a call from Mr. Murray on 3/17 and he asked why did I call his job. I told him that I called on 3/15 and he stated that he had just gotten the message. He ask me to meet him at the house on Friday 3/18 at 9:00am to refund the money. Mr. Murray did not show up nor did he return my phone calls. I called All week plumbing on 3/18 to speak with a manager. I spoke to Joe who told me the manager Ozzie was not in. I called back and spoke to Yola who said the manager was not in. I called later and Joe said that Ozzie was on vacation and would not be in until next week. I told Joe that he did said how to I expect a refund because I changed contractors. I explained to him that it's on my receipt and the permit application was permit was neveraccepted or issued. He said that I need to see Mr. Murray who took my money. I told him it has become obvious that he has no intention of refunding my money and I need to speak with a manager or someone who could help me. He said ther was no one else and I said that you stated that all week was a big company but ther's no one else. he stated that every one was gone. I told him that I realize that Mr. Murray is misrepresenting the company and he won't give me back my money than the company is liable. I explained that his licensed has All week plumbing on it and the permit application has all week plumbing on it. I told him that I would than take the matter to court aginst All week and inform the State of New Jersey Attorney General Office of Consumer Affairs because All week has an employee who is doing fishy business. Joe, said do what you got to do I can't help you. I went on the internet to see that All week has office in different cities in the Northern part of Jersey and called another location to speak with someone who could help but the calls went back to Joe in Garfiel who said stop calling he taking all the calls for the other locations. I find it strange that I can't speak to someone in customer service or billing like the answering service provides promp numbers, I belive that I've been scammed by Mr. Murray and All week plumbing is liable. I have originals of all documents.

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daniel77452
Jersey City, US
Mar 28, 2012 2:22 pm EDT

with all honestly i disagree about what this person and his experience.
i been dealing with all week plumbing for the past 6 years for my building that i own in jersey city, hoboken and hackensack.
they been servicing all my plumbing, heating and air conditioning issues that i have over my properties, and to say the truth i haven't been Happy with any plumbing company as much as i am with all week plumbing, their prices is a little more than other companies but for the service you getting it is for sure worth it. as they say you: you get what you pay for.
with all respect i disagree with your experience and i am pretty sure there is something behind your story.
i am talking about a 6 years of experience and i will still use these guys.

ComplaintsBoard
J
8:59 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Do not use this business. I was overcharge for a new air conditioner unit and they did faulty installation that cause my air conditioner unit to leak FREON. This unit was under warranty and they still charged me $500 to fill-up a 3 ton unit with FREON. Afterwards, I called another Plumber and they said this should have been covered under the warranty. He...

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Is All Week Plumbing legit?

Our verdict: Complaints Board's thorough examination reveals All Week Plumbing as a legitimate entity with notable strengths. Despite a 33% resolution rate on customer complaints, which invites a closer look, All Week Plumbing stands out for its commitment to quality and security. Clients considering All Week Plumbing should delve into its customer service record to gauge compatibility with their expectations.

All Week Plumbing earns 96% level of Trustworthiness

Perfect Trust Endorsement: All Week Plumbing achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

All Week Plumbing has claimed the domain name for allweekplumbing.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Allweekplumbing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Allweekplumbing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a allweekplumbing.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

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Overview of All Week Plumbing complaint handling

All Week Plumbing reviews first appeared on Complaints Board on Sep 30, 2008. The latest review unethical behaviour. lack of professionalism. was posted on Jul 13, 2016. The latest complaint refund was resolved on Mar 18, 2011. All Week Plumbing has an average consumer rating of 2 stars from 3 reviews. All Week Plumbing has resolved 1 complaints.
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  1. All Week Plumbing contacts

  2. All Week Plumbing phone numbers
    +1 (888) 333-2422
    +1 (888) 333-2422
    Click up if you have successfully reached All Week Plumbing by calling +1 (888) 333-2422 phone number 0 0 users reported that they have successfully reached All Week Plumbing by calling +1 (888) 333-2422 phone number Click up if you have UNsuccessfully reached All Week Plumbing by calling +1 (888) 333-2422 phone number 0 0 users reported that they have UNsuccessfully reached All Week Plumbing by calling +1 (888) 333-2422 phone number
    +1 (973) 253-3830
    +1 (973) 253-3830
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    +1 (877) 666-9335
    +1 (877) 666-9335
    Click up if you have successfully reached All Week Plumbing by calling +1 (877) 666-9335 phone number 0 0 users reported that they have successfully reached All Week Plumbing by calling +1 (877) 666-9335 phone number Click up if you have UNsuccessfully reached All Week Plumbing by calling +1 (877) 666-9335 phone number 0 0 users reported that they have UNsuccessfully reached All Week Plumbing by calling +1 (877) 666-9335 phone number
    More phone numbers
  3. All Week Plumbing headquarters
    100 L Outwater Lane, Garfield, New Jersey, 07026, United States
  4. All Week Plumbing social media
All Week Plumbing Category
All Week Plumbing is related to the Electricians and Plumbing category.

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