I ordered hair products from All State Beauty Supply in 3rd week of January 2009 through their website. $107.28 was charged to my credit card. Full amount was paid but no word regarding shipment date. Multiple follow-up calls were made to their 718-928-0995 number. Mailbox is always full and nobody answers the customer service nor sales dept. extension. I was able to leave a message twice but no return call whatsoever. I received an email from them after 1 1/2 months, about it being shipped out. Got a tel. message left in my voicemail after two weeks from a lady saying the product was damaged during shipment and for me to call tel. # 718-710-5790, should I still be interested to have the product shipped out to me. I called both numbers several times. Left messages three times. It is now almost 2 1/2 months, and there is no return call and no shipment received. I emailed them twice to follow-up and no response either. They are wasting my time, effort, and money for long distance bills for nothing.
I called the credit card company two days ago, to dispute charge made and request for a refund, because All State Beauty Supply, AKA ?? Champu Salon Inc. at 218 Avenue U, Brooklyn, New York, I believe is a fraud.
I asked them to give me their local better business bureau number, so I could make a complaint re: their unfair busness practice.
I called the manufacturer of the hair product to find out, if they supply their product to All State. They cannot confirm the info.. and instead said, they cannot guarantee any of their supposed products ordered on line.
Someone in New York has to check them out, before more people become victims of their scam. Thank you for your help out there.
Forever grateful in California