Our experience with this moving company was horrible. We have a 3 level townhouse and only paid $600 so I am shocked at the $2000 quoted above. What a rip-off. Regardless, I have moved a few times and ALWAYS use a moving company. I must say that there is a difference between professional movers and men with a truck. My last movers came with three people. One gentlemen came with tools and broke down the furniture and exercise equipment while the others loaded the truck with boxes. Once everything was broken down, they moved those broken down items onto the truck. They had me packed up and moved out in 1 hour and 17 minutes (I actually went through my stuff and checked the log). Since I was moving from NJ to NY, the entire move took about 3.5 hours. I moved into a pre-war 4 floor walk-up with a small elevator. After that move, I only bought clothes, bags and shoes, but the subsequent move included the same big items.
In this case, instead of breaking down the exercise equipment they carried it up the stairs. Huh? It wieghed 302 lbs. We actually went out for about an hour and when we came back they were sitting in my dining room chatting it up. One of them was outside on a personal call, as well. They carried small crates downstairs one at a time. The entire move took six hours! It was painful to watch. It really is not about the money, I just felt taken. I am an attorney and actually considered suing them for theft in small claims court, but my husband talked me off the ledge.
My advice is if you have a simple move and just need some extra lifter, this company is for you. If you are moving into a house, keep looking. Our house will be ready in 3 months, we will be using our old movers.