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AliExpresstv setup box

August 26, I bought 3 setop boxes from your merchant BoxTrip Electroniyx Store. I was asked to pay to merchant He Hui Min bank account directly the amount of RMB2118 bypassing Ali Express hence I do not have the order number. One of the sets was not working and was returned to the merchant twice. When the box was sent back to me, I can only use it for 2 days. The required passcode supposedly for one year expired.

I contacted the merchant many times via Ali Express Message Center and WhatsApp but she did not reply.

Please look at this case. I am now very scared to buy from Ali Express please assure me Ali Express is safe for online shopping.

I want a full refund or a passcode to have the setop box working for a year. The passcode is for Starcup setop box.

If this is not the appropriate complain site please let me have the correct complain site.

AliExpress
AliExpress
AliExpress
AliExpress

He
Nov 28, 2018

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