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AliExpress / stitching stones

1 Rescaldina, Milano, Italy

Hello,
My name is Monica Fulciniti, I have an account on Aliexpress and I regularly by on you shop.
I never had problems.
But on my last shopping, day 26/11/2018, I ordered some stone to sew on clothes. I had several problems to order the goods I need, in the end I did't recive a confirmation of my order but the day 28/11/2018 the payment has been charged on the bank account name: Monica Volonté for the ammount of € 156, 20.
See attatched file.
Also I didn't recive the stones.
I Want to know what happened and if is possible to have back my money.
Wait for answer asap.
Monica Fulciniti

AliExpress

Mo
Dec 6, 2018

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