Menu
AliExpress Customer Service Phone, Email, Contacts

AliExpress
reviews & complaints

www.aliexpress.com
www.aliexpress.com

Learn how the rating is calculated

1.1 1818 Reviews

AliExpress Complaints Summary

38 Resolved
1760 Unresolved
Our verdict: If considering services from AliExpress with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for AliExpress has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of AliExpress. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

AliExpress reviews & complaints 1818

Filter reviews by rating
5
9 reviews
4
1 review
3
0 review
2
1 review
1
9 reviews
Sort by:

Newest AliExpress reviews & complaints

ComplaintsBoard
H
2:11 am EDT

AliExpress [protected]

We didn't receive our order from ali express. But we fully paid our order. And then alixpress messaged this september 28, 2018 that our order has been cancelled because we didn't acomply with our payment cost 5, 380.00 pesos. But we fully paid it since september 10, 2018. And then at september 9, 2018 ali express messaged that our payment is successful paid

Is this a scam or what?!

Read full review of AliExpress
View 0 more photos
Hide full review
ComplaintsBoard
K
4:01 am EDT

AliExpress product not received

I bought a cellphone cover arround 2 months ago and I still didn't receive it. So I opened a dispute but it was rejected, I contacted the local distributor and told me that the product was not delivered and was shipped back to the seller!
I sent a message to the seller to tell him what happened but didn't replied back,
Seller very unprofessional!
Please I request a refund or to resend the product!

Read full review of AliExpress
View 0 more photos
Hide full review
ComplaintsBoard
A
10:59 am EDT

AliExpress shenzhen rcd technology company ltd. mobile case for htc m8

Respected,
I have orderd mobile cover dated 18-06-2018 order no is uc818956473cn
But not recieved then I told then they said we have resent you the mobile cover but not recieved. I dispute the order but they requested to cancel it. So I agree but still I have not received. It is not fair I am using this app many times I bought 20+ products buy this happened only with this product

Read full review of AliExpress
View 0 more photos
Hide full review
ComplaintsBoard
N
8:57 am EDT

AliExpress cubot official store

Order number: [protected]

I had an order with cubot official store and the processing time was very large and so I cancelled my order... Till now they have not shipped it and they have not even cancelled my order.. The status of my order is awaiting cancellation. Could you close this order and process my refund so that I can buy a new phone asap

Read full review of AliExpress
Hide full review
ComplaintsBoard
B
10:00 am EDT

AliExpress dispute

After showing clearly the information from the tracking number which says that the address on the package has a problem and spent only three hours on delivery has been sent back to the seller because the post office cannot figure out the address to be shipped to. Even though they have all the info clearly written on the official website for the tracking number I have being assigned the guilt of I don't know what but they said it's my fault. This is ridiculous. They don't have a phone number to complain and reason with someone

Read full review of AliExpress
Hide full review
ComplaintsBoard
R
7:43 pm EDT

AliExpress clear chiavari chairs

I am member of alibaba for several years. I have purchased many items. Recently I ordered 300 clear chivari chairs from:
Baolu furniture industry co., ltd
No.6, dashen ind zone, jiujiang town, nanhai, foshan, guangdong, china.
Tel:86-757-[protected] fax:86-757-[protected] mobile:+86 [protected]
Website: www.baolufurniture.com
The sales person jason kept communicating on whats app and email. Then asked for payment. I told him that I will pay through alibaba but he insisted to pay him directly otherwise the price will be increased 25% because of alibaba. I tried to convince him that I will pay through alibaba but he did not agree. To ensure that shipment will be sent, he asked me to pay 50% and he will ship the chairs. Later I will have to pay the remaining 50%. I made a wire transfer of usd 2500 from my bank in america. After that he sent me pictures of chairs being loaded in containers and also sent me shipping documents. Chairs were to arrive in usa on sept 21 but I cannot track the shipment and shipping company does not know about the bl or container number. Us customs also cannot identify this shipment. It appears that all documents were fake.
I will appreciate if alibaba can help me get my money back. Also please take the necessary action against this company so that they dont cheat and rob other alibaba customers.
Sincerely
Ruby chowdhry
Email: [protected]@yahoo.com
Phone: + [protected]

Read full review of AliExpress and 1 comment
Update by Ruby Chowdhry
Sep 26, 2018 8:03 pm EDT

I am member of Alibaba for several years. I have purchased many items. Recently I ordered 300 Clear Chivari Chairs from:
BAOLU FURNITURE INDUSTRY CO., LTD
No.6, DaShen Ind Zone, JiuJiang Town, NanHai, FoShan, GuangDong, China.
TEL:86-757-[protected] FAX:86-757-[protected] MOBILE:+86 [protected]
Website: www.baolufurniture.com
The sales person Jason kept communicating on Whats app and email. Then asked for payment. I told him that I will pay through Alibaba but he insisted to pay him directly otherwise the price will be increased 25% because of Alibaba. I tried to convince him that I will pay through Alibaba but he did not agree. To ensure that shipment will be sent, he asked me to pay 50% and he will ship the chairs. Later I will have to pay the remaining 50%. I made a wire transfer of USD 2500 from my bank in America. After that he sent me pictures of chairs being loaded in containers and also sent me shipping documents. Chairs were to arrive in USA on Sept 21 but I cannot track the shipment and shipping company does not know about the BL or Container number. US Customs also cannot identify this shipment. It appears that all documents were fake.
I will appreciate if Alibaba can help me get my money back. Also please take the necessary action against this company so that they dont cheat and rob other Alibaba customers.
sincerely
Ruby Chowdhry
email: rubychowdhry@yahoo.com
Phone: + [protected]

Hide full review
1 comment
Add a comment
C
C
Chayced
, US
Nov 30, 2018 3:13 pm EST

I am also considering an order through them. Did you ever receive the goods?

ComplaintsBoard
A
1:32 pm EDT

AliExpress I requested cancel 2 days ago, and that store still send the item to me

Hi there, I bought that product 22nd, 4 days ago, and I wait for 2 days (24th) and the seller still didn't ship my order, at that time I think this store might not working, so I requested cancel on 24th.
And on 25th, the seller suddenly contacted me, and said they sent the product out on the 25th, and I said I already requested cancel, how come you still send out the product to me
And I asked for refund, since I don't need this product anymore
And they refused

In my opinion, the request time of cancel is eight earlier than the time they send out
Which means they knew that I requested cancel, and they still send the product out
And they are forcing me to buy this product
This is making no sense

Since I have been using aliexpress for a long time, if customers requested cancel, most of the seller will not sent the product out and wouldn't charge the product's money from customers

Please help me, i'm just asking for refund only.

Read full review of AliExpress
View 0 more photos
Hide full review
ComplaintsBoard
K
6:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AliExpress onda x20 deca core

There is several problems with the item that I received from the seller.

First the item is not as it's described.in reality the tablet's resolution is 1200x800 not 2560*1600 as it should be. Also procesor is not xelio deca core, it's octa core.
Second. There is damage on the corpus on the tablet.
Third. The carger doesen't fit well with the plug and with the tablet. When the charger is pluged to the tablet it doesen't function properly!

I'm really disapointed from the seller and from the services. Next time I will think twicely before ordering something from aliexpres!
Discusting and humiliatingly.

Read full review of AliExpress
View 0 more photos
Hide full review
ComplaintsBoard
S
7:16 am EDT

AliExpress corporate theft

There is a disgusting disease happening with internet corporations. Currently global corporations are trying in every way to take advantage of autralians. Aliexpress is certainly attempting to press the truth of australian corporate law.
Aliexpress needs to be reported.
What is aliexpress attempting. There is no gst on purchases overseas. Are you trying to scam people of 10%.
These products do not attract gst. And to think you are going to give it to australian government. Aliexpress is scamming australians.
Aliexpress needs to be reported. Corporations acting illegally. Aliexpress.com.
No gst, this is a scam

Read full review of AliExpress
Hide full review
ComplaintsBoard
C
5:39 pm EDT

AliExpress led downlights

Hi There,

We have concerns in relation to the light fittings that we purchased via AliExpress on 1 August 2018, we believe based on our experience that the light fittings are not fit for purpose and we are concerned with the quality of the product. (Order Number - [protected])

We had an electrician install 3x of the lights recently (as we wanted to check the quality) and all 3 lights lost their lenses (dropped out) within 4 days (see attached photo). We believe the product is defective and do not want to have any more of the light fittings installed at our property as we have already needed to pay for the install and now need to pay again for the fittings to be removed again.

Please advise on next steps in relation to a refund,

Kind Regards
Cheryl

Read full review of AliExpress
View 0 more photos
Hide full review
ComplaintsBoard
A
4:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

AliExpress shoes

My order ID is : RO456234798CN. I can't track it. Seller didn't reply. Delivery information shows that the order ID display on my order is not in their carrier system. And it may be wrong. How it's possible. I am very worried. I don't want to open dispute but I need them very badly as I have to go on vacations. And I have no time to order again. I am suspicious that the seller didn't shipped it. Please help me.

Read full review of AliExpress
View 0 more photos
Hide full review
ComplaintsBoard
A
4:24 pm EDT

AliExpress trunk spring

[protected] order number.
I have struts type trunk in my car and I have notice that this spring won't install on strut type trunks I request you please cancel my order so I can reorder that can fix properly or guide me if I can install this.
Seller is also not replying from beginning.
I have honda civic 1995. Please I request you to settle this issue so I can shop further.
Thanks
Afnan Mir

Read full review of AliExpress
Update by Afnan Mir
Sep 24, 2018 5:54 pm EDT

Kindly respond..?

Hide full review
ComplaintsBoard
N
12:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

AliExpress bamoer antique silver charm bracelet

I didn't receives The item that I've ordered from this seller. When I asked them regarding the update they said that they lost it during the process of the shipment and they will send it again. Now, I am waiting for more than 2 months! I am so disappointed. Ali Express do something about this. I am planning to use Ali Express but with this kind of delayed shipment I might cancelled all my orders.

Read full review of AliExpress
Hide full review
ComplaintsBoard
B
8:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

AliExpress prada bag

I ordered a 1:1 Prada bag from seller Zenith lee through Aliexpress, but the bag I got is not the 1:1 quality promised in the offer. Size was different plus it was deffective. Never got a refund. The same seller sent me a lower quality LV wallet even I paid for the highest quality. He said factory messed it up. I did not get a full refund for the wallet. Absolutely bad communication - seller is not answering my messages. Please aboi this seller.

Read full review of AliExpress and 1 comment
Hide full review
1 comment
Add a comment
M
M
Marie Jareth
, US
Sep 23, 2018 12:24 pm EDT

You really expect to get high end designer bags from Aliexpress?! Are you kidding?!

ComplaintsBoard
W
7:23 pm EDT

AliExpress Disney official beddings store

I ordered a blanket from this company on Aug 31 for $3.74. They contacted me a few days later saying that price was incorrect and I owed my $20 more. I told them I wouldn't be paying them anymore. I paid the list price for this item and since I wasn't the one who made the mistake I shouldn't be out anything. Costumer Service agreed with me. The next day the seller canceled my order without my knowledge or permission. My daughter is very disappointed by this. They made the mistake and need to own up to it! I want the blanket for the price that I paid. At the very least I expect a full refund and an apology. I will never be using this company again.

Read full review of AliExpress
Hide full review
ComplaintsBoard
A
10:42 am EDT

AliExpress Order something from aliexpress

I was order earring on 7july 2018 and I was not received my order 2month pass but not receive my order then I was raised distpute so they guys automatically closed dispute and mention refund completed I relly want to slap them
No proper tracking
Seller is big liar
And they guys automatically upadate after 2month order placed I seriouslly abuse them I knw my order amount is not high but here not the matter of rs matter of behaviour

Read full review of AliExpress
View 0 more photos
Hide full review
ComplaintsBoard
N
9:12 am EDT

AliExpress Delivery failures - goods not received

Order Number: [protected]

Order Number: [protected]

The goods were not received. Aliexpress system states delivery failure (although all destination data has been provided). I tried to identify the carrier (unknown company - Sinotrans) but unfortunately no contact data is available.

Further more when I tried to open a dispute aliexpress portal does not allow me to submit it - only option is contact carrier but no info on the carrier is provided. I find this attitude extremely frustrating.

Request full refund

Order ID: [protected]

No tracking info or stationary in seller country (two weeks after payment)

Read full review of AliExpress
Hide full review
ComplaintsBoard
E
6:01 am EDT

AliExpress http://s.aliexpress.com/mzeqajma

I bought a backpack set from this seller http://s.aliexpress.com/MzeqAjmA and paid. After 2 days he told me that it is out of stock and should cancel the order. He rejected my cancellation order because he wanted me to change my reason . After 10 days he accepted the cancellation because I called the customer service, but after that he sent me a bad speach in the conversation. I added a picture of the conversation.

Read full review of AliExpress
View 0 more photos
Hide full review
ComplaintsBoard
A
2:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

AliExpress Product not received

I paid 27.06 dollars for my order and Aliexpress and I still haven't received it. Order ID: [protected]. I ordered it on 08:16 Jul. 12 2018. I want to request a refund. The seller does not respond to my messages. My order is under the Buyer's protection which states that if you don't receive your product within 25 days you can ask for a full refund. The seller answered that they are contacting the customer service and they will definitely return the money but they are not willing to communicate.

Read full review of AliExpress
View 0 more photos
Hide full review
ComplaintsBoard
A
11:15 am EDT

AliExpress Unethical behaviour

Dear Addressee!
I have ordered and received the under mentioned product from the supplier. After one month in use it went wrong absolutely dead. I placed a complaint asking for a kind of guarantee. After changing opinion and letters nothing happened. I think this supplier is unreliable. and the product they sell is very poor quality. I am very disappointed. The whole conversation and details can be seen underneath.
Best regards,
[protected]@gmail.com

Order ID: [protected] View Detail

Order time & date: 05:34 Jun. 13 2018

Store name: RobotSky Official Electronic Store

View Store | Contact Seller (0 unread)

Order amount:

$ 14.21

AnyCast M4 Plus Wireless HDMI WiFi Display Dongle Receiver 1080P HD Interface TV Stick DLNA Airplay Miracast for PC Android

[Transaction Screenshot]

$ 10.89 X1

Confirmation Received
Open Dispute
Message History
Delete Conversation
Messages Translation: Disable English

About this order

Order number: [protected]

tong tong
18/08/16 23:19
Hi,
As I see it, you do not want to understand what the problem is. The dongle worked properly for a month. Then one day it stopped working. It is not a question of software or instructions. It went wrong. I did not want a product that can work for a month only.
Best regards,
Attila
Hi Tong tong,
I am glad to hearing that!
Waiting for the solution.
Nice day!
Attila
Me
18/08/16 21:18
tong tong
18/08/16 00:24
We are honest businessmen, we will help you
Hi,

I am so sorry but I am not a cheater so I am NOT interested in any random gifts. I want a compensation for a bad quality product that worked for a month only. I do not want money I want the same product instead of the bad one. If you can not accept that I will turn to another forum.
Best regards,
Attila
Me
18/08/15 07:11
tong tong
18/08/13 22:56
Dear
You are damaged after using it for a month. Can we give you a random gift?
Hi,
As I see it, you do not want to understand what the problem is. The dongle worked properly for a month. Then one day it stopped working. It is not a question of software or instructions. It went wrong. I did not want a product that can work for a month only.
Best regards,
Attila
Me
18/08/13 22:34
tong tong
18/08/13 02:34
Dear
Do you use the product to meet the following requirements? the details page of our products has a specific introduction. You can see it.

Pay attention before the purchase:
1, if you use iOS devices, supports iPhone 4S or later, iPad 3 or later. (Ios 7 or higher, please be assured that it supports IOS10.X.)
2, if you are using Android devices, make sure that the firmware of your device is Android 4.2 or higher, and you must support miracast. You can check if your devices have "Wireless Screen", "WLAN Screen", "Project Screen", "Screen Mirror" or "Allsharecast". If not, we can not guarantee that it can reflect your devices.
3. If you are using win8, win10 Tablet or laptop, please make sure that your device uses the Intel wireless card, otherwise it can not be mirror screen. And I do not recommend that you connect Windows Tablet or laptop through it! It is of low quality and slow response!
4, you can watch Youtube and Netflix from your devices
5, you can not use the application "ezcast", you can use another APP that supports DLNA or AirPlay

When you use it:
1, use the 5V power adapter for power, if the current is less than 1a, there may be failures, such as WiFi unable to start, you can not modify the parameters on the configuration page, etc.
2, it has a button to change AirPlay mode (DLNA) and Miracast, in Miracast mode, you can not see WiFi SSID, just connect to it from your Android phone Miracast options, such as "Wireless Display."
3, in Airplay mode, which is equivalent to DLNA mode. You can push video, images, music from Android devices, Windows devices and other devices. While your application can support DLNA
tong tong
18/08/13 02:33
Dear
Have you seen the instructions for use? Or is it necessary to download a plugin or the like?

We can't re-issue you because you can't see where the problem is.
Dear Seller,
As I have told you, my problem is that the item stopped working. I think there is a shortcut inside because no blue light can be seen on the dongle, and no matter if I powered it by the laptop or by the TV set. It is absolutely out of order. I really appreciate if you could send me another product to replace the bad one.
Best regards,
Attila

Order ID: [protected] View Detail

Order time & date: 05:34 Jun. 13 2018

Store name: RobotSky Official Electronic Store

View Store | Contact Seller (0 unread)

Order amount:

$ 14.21

AnyCast M4 Plus Wireless HDMI WiFi Display Dongle Receiver 1080P HD Interface TV Stick DLNA Airplay Miracast for PC Android

[Transaction Screenshot]

$ 10.89 X1

Confirmation Received
Open Dispute
PS: I can only attach 1 photo and I do not know why:

Me
18/08/12 23:39
tong tong
18/08/06 23:35
Dear,
Can you send me a few photos to see if it is a problem with our products?
If yes, we will give you a satisfactory answer.

Don't worry

Read full review of AliExpress
Hide full review

AliExpress Customer Reviews Overview

AliExpress is a popular online retail platform that offers a wide range of products at competitive prices. The website has gained a lot of popularity over the years due to its vast selection of products, low prices, and reliable shipping options.

One of the most significant advantages of shopping on AliExpress is the vast selection of products available. The website offers everything from clothing and accessories to electronics and home goods. Additionally, the prices are often much lower than what you would find in traditional retail stores.

Another positive aspect of AliExpress is the reliable shipping options. The website offers a variety of shipping methods, including free shipping on many items. Additionally, the website has a buyer protection program that ensures that customers receive their orders on time and in good condition.

Many customers have also praised AliExpress for its excellent customer service. The website has a dedicated customer service team that is available to assist customers with any questions or concerns they may have.

Overall, AliExpress is a great option for anyone looking for a wide selection of products at competitive prices. With reliable shipping options and excellent customer service, it's no wonder that the website has become so popular among online shoppers.

AliExpress In-depth Review

Website Design and User Experience: The website design of AliExpress is clean and user-friendly, making it easy to navigate and find products. The search bar is prominently displayed, allowing users to quickly search for specific items. The layout is intuitive, with categories and filters to help narrow down search results. Overall, the website provides a seamless user experience.

Product Variety and Selection: AliExpress offers an extensive range of products across various categories. Whether you're looking for electronics, clothing, home decor, or beauty products, you'll find a wide selection to choose from. The platform also allows sellers from different countries, providing a diverse range of products to cater to different preferences and needs.

Pricing and Competitive Advantage: One of the biggest advantages of shopping on AliExpress is its competitive pricing. The platform offers products at significantly lower prices compared to traditional retail stores. Additionally, AliExpress frequently runs promotions and discounts, allowing users to save even more. This makes it an attractive option for budget-conscious shoppers.

Shipping and Delivery: AliExpress offers various shipping options, including free shipping on many items. While the shipping times can vary depending on the seller and location, the platform provides estimated delivery times for each product. It's important to note that international shipping may take longer, but AliExpress provides tracking information to keep users updated on their orders.

Customer Service and Support: AliExpress has a dedicated customer service team that is available 24/7 to assist users with any queries or concerns. They can be contacted through live chat, email, or phone. The platform also has a comprehensive help center with FAQs and guides to address common issues. Overall, the customer service is responsive and helpful.

Product Quality and Authenticity: While AliExpress offers a wide range of products, it's important to note that the quality and authenticity can vary. As a marketplace platform, AliExpress hosts multiple sellers, and the responsibility for product quality lies with the individual sellers. It's advisable to read product reviews and ratings before making a purchase to ensure a satisfactory experience.

Payment Options and Security: AliExpress offers a variety of secure payment options, including credit cards, debit cards, and PayPal. The platform uses encryption technology to protect users' personal and financial information, ensuring a safe and secure shopping experience. Users can also opt for buyer protection, which provides additional security against fraudulent sellers.

Return and Refund Policy: AliExpress has a buyer protection policy that allows users to request a refund or return if they are not satisfied with their purchase. The specific return and refund policies may vary depending on the seller, so it's important to review the seller's terms before making a purchase. AliExpress also provides a dispute resolution process to help resolve any issues that may arise.

Trustworthiness and Reputation: AliExpress has gained a reputation as a trusted online marketplace with millions of satisfied customers worldwide. The platform has implemented measures to ensure the authenticity and reliability of sellers, including user ratings and reviews. While there may be occasional instances of fraudulent sellers, AliExpress takes steps to address such issues and protect its users.

Overall Shopping Experience: Overall, shopping on AliExpress provides a convenient and affordable experience. The website design and user experience are intuitive, making it easy to find and purchase products. The wide variety of products, competitive pricing, and secure payment options add to the overall appeal. While there may be some variability in product quality, the customer service and buyer protection policies help address any concerns. AliExpress has established itself as a trustworthy platform, offering a positive shopping experience for users.

How to file a complaint about AliExpress?

Here is a guide on how to file a complaint against AliExpress on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with AliExpress in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with AliExpress. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file a complaint against AliExpress on ComplaintsBoard.com.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact AliExpress customer service

Website

www.aliexpress.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with AliExpress?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AliExpress Customer Service. Initial AliExpress complaints should be directed to their team directly. You can find contact details for AliExpress above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about AliExpress. Discuss the issues you have had with AliExpress and work with their customer service team to find a resolution.