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AliExpressproduct name : jinkairui 12 massage balls u shape electric shiatsu kneading back neck shoulder body 4d infrared heating

DEAR Aliexpress customer service,

Am vijitha Karthik, my email id : [protected]@gmail.com. I was ordered a product in your aliexpress app.

On 06-Oct-2018 ordered the following from you:

Product Name : JinKaiRui 12 Massage Balls U shape electric shiatsu kneading back neck sholuder body 4D infrared heating
massager car home relax. addon 110v + china + with car adapter + EU plug

I paid a amount SGD $74.41 by credit card.

The reference number for my order id was [protected]

i was expecting to take delivery of the item on 11-Nov-2018, but on till now ( 06 Dec 18 ) i havn't received the product ... still i can't understand where we or you missed the process. This thing making us worry.

My Worries in Details :

Failure to deliver within a reasonable time .

Time is essential. please deliver the item without undue delay.

should you fail to do so, i will be requesting a full refund of all amount what we paid.

hereby i attached my ordered details for your concern.

The ordered product following details:

Order Date : 6.10.2018

Order Time: 13.33

Order ID : [protected]

Seller Name :HEALTH LIFE

Product name : JinKaiRui 12 Massage Balls U shape electric shiatsu kneading back neck sholuder body 4D infrared heating
massager car home relax

Product Updates: 110v + china + with car adapter + EU plug

Shipping Address: Lalitha Krishnan
37/131, kathapillai street, nearlakshmi Mahal,
Melur - 625106, Madurai district,
Tamilnadu state,
India. HP:+91 [protected]

Tracking Details:

Tracking number: LX433884487NL

Total amount: subtotal (SGD $68.51) + shipping (SGD $5.90 )= SGD $74.41

Credit Card holder name : Karthik Srinivasan

Credit card bank l: DBS Bank, Singapore.

Thank you.

Best Regards

Vijitha Karthik
+65 [protected]
+65 [protected]

AliExpress
AliExpress

Vi
Dec 06, 2018

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