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1.6 210 Reviews

Alibaba Complaints Summary

33 Resolved
177 Unresolved
Our verdict: With Alibaba's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Alibaba reviews & complaints 210

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5:03 pm EDT
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Alibaba cooler bags

I ordered 3, 500 pcs of cooler bags from Cangnan Yongchang non wooven fabric company LTD about a month ago. the goods were delivered to me in Nigeria but the quality of the goods delivered is not the same quality as the quality of the sample they sent to me for approval. This has made my client to reject the bags and thereby putting me in a debt of about $3, 000.

the annoying part of it is that the company do not feel any remorse for the loss they have put me through and the respresentative by name Jenny is not given me any reason for the diffrence in the quality.

I want alibaba to kindly intervene. below is the contact of the company.

Conch Bags Company Limited
Email:[protected]@nonwovensbag.com
Tel:0086-[protected]
Direct tel:0086-[protected]
Mobile: 86-[protected](Whatsapp)
Fax:0086-[protected]
www.nonwovensbag.com
https://conchbags.en.alibaba.com/

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7:00 am EDT
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Alibaba service

The baddest service cant work
With this company, they are cheaters its been over 20 days I have not received
My ordered materials and because of company's mistake customs now have panalised with 35000rs &
More and after paying full price of the materials I am not even
Getting products. This company shenzhen vicdow industrial co. Has a manager who is a
Cheater in his field named johnny liao. Do not purchase
Any product from this company they are very irresponsible and will never accept
Their mistake and u will not even get your products as well as money refund

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11:41 pm EDT
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Alibaba amazon echo spot

hi,
i got a email related to my enquiry regarding the above mentioned product.
the email clearly stated from alibaba, so i thot im at right track. later i started having a conversation over whataspp and finalized all terms and condition. i was asked to make payments of 14020.90 to confirm the order and i blindly made the payments. i got tracking number for a logistic company so i was satifised that everything is on place. soon in 2 days i was told shipment was on hold at customs and it will be released if make payments of Rs.5000. then i had a doubt but thot if i dont make this payment my shipment will be returned then i made again Rs.5000 in the same account .
again there were trying to extract more money giving some odd reasons then i realized i am scammed . i would appriciate if you can refund my hard own money please. because ive requested a quote to alibaba offical app so the information was leaked from your end . im at attaching screen shot of the email and later if u need screen shots of whatapp chat i will do it. please refund my Rs.19020.00 INR.
pl contact me +[protected] if u need more details.

hope at least you reply and refund me and not ignore me like those people did.

thanks

---------- Forwarded message ---------
From: Boyer Verkamp
Date: Sun 26 Aug, 2018, 11:14 PM
Subject: Re: [Alibaba Inquiry Notification] rohit kanunga has sent you an inquiry
To: rohit kanunga

Hello and thanks for your message via Alibaba

You can Chat on WhatsApp +1 719-398-0517

NEW Amazon Echo Spot - Alexa Enabled Speaker - $20

Delivery:
FedEx / DHL Delivery service 2 - 3 Days (Indoor Delivery)

Provide us with information for (Delivery & Invoice)

Name:
Address:
City:
State:
Postal code:
Country:
Phone Number:
Quantity:

Please Note:
* Quality & Brand New Products
* Full Year Warranty
* 30 Days Return Policy & Money Back Guaranteed

We look forward to your business

Kind Regards

On Sunday, August 26, 2018, [protected]@service.alibaba.com wrote:
www.Alibaba.com
Trade Center IP:106.***.***.3
rohit kanunga from India has sent you an inquiry
View Details Manage Your Orders
Jacky Lui rohit kanunga viable group
Hi R U
Dear Sir/ Madam,
We are a trading company based in India. We have found your NEW Amazon Echo Spot - Alexa Enabled Speaker from alibaba site.
Here is the informations about the product that we need:
Style,
Model Number,
Type,
What is the minimum order quantity?
We are waiting for your positive response.
Warm Regards
rohit
viable group
This Message is from mobile

NEW Amazon Echo Spot - Alexa Enabled Speaker

US $
FAQ:
1. Tips for International Trading on Alibaba.com
2. Some top tips for safe trading on Alibaba.com

Recent Activity on Alibaba.com:
1. Pipelines for ordering on Alibaba.com
2. Recent new functions and promotions on Alibaba.com
Email Setting | Customer Services |
Help center | My Alibaba
You received this email because you are registered on Alibaba.com
Read our Privacy Policy and Terms of Use
Alibaba.com Hong Kong Limited.
26/F Tower One, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong
Tel: (+852) 2215-5100
阿里巴巴香港有限公司
香港銅鑼灣勿地臣街1號時代廣場1座26樓
電話:(+852) 2215-5100

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Sumit S
, US
Sep 29, 2019 11:32 am EDT

Kindly confirm i am trying to do business with Boyer Verkamp whether it is authenticated.

J
J
Jungle Peddler
, US
Apr 09, 2019 1:02 pm EDT

Did you get this issue resolved? I am trying to do business with Boyer Verkamp but my gut is throwing red flags.

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1:57 am EDT

Alibaba food trailer

In December of 2017, I paid a deposit on a food trailer from this company and the man representing them was a Mr. Snow. In April of 2018, he notified me that the trailer was finished and ready to ship. I sent in the balance of the required deposit (50%) and awaited the final shipping details. On June 6th he finally got back to me and much to my surprise he informed me that he would need yet another 4500 dollars for the finished trailer and another 1500 dollars for shipping.
On July 3rd he informed me that the trailer would be shipped that week. On AUgust 9th he informed me that he would have to build another trailer because I supposedly delayed the payment to him and he had to sell the trailer.
The following day he claimed that the reason the trailer shipment was delayed was because he had to move his factory.
I wrote the person, some guy named Mr Gou who told me again the problems were all my fault and he would not refund my money.

I have since been able to find 4 other people, one in my area who were also scammed out of their money by this company. Mr Snow demands the first and third payment be made via bank wire transfer and the second and fourth payment be made via western union. His boss wrote to me that he knows nothing of this yet refuses to deliver the trailer or refund money,

Stay away from Alibaba and this vendor. Alibaba will not support an American over the word of a Chinese.

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Snow Xie
, US
Aug 21, 2019 2:38 am EDT

George's rude language

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Snow Xie
, US
Aug 21, 2019 2:36 am EDT

more clear pictures

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Snow Xie
, US
Aug 21, 2019 2:26 am EDT

We are SHANGHAI UKUNG. About the complaint, it's a little complicated. We have done our best to this customer Mr.George. Address: 2450 Losee Road unit J North Las Vegas, Nevada 89031 Email: George.yeske@gmail.com
1. This customer sent the first payment on 27th DEC, 2017, see the attached picture "time of deposit"
2. We make the food trailer completed on 18th Jan 2018. see the attached picture "the trailer is completed"
3. But George can't pay the balance, until it is 3th Jun 2018. See the attached picture "time of 2nd payment"
4. Mr.George get long time delay, and the shipping price had changed, then he paid for the extra shipping cost on 4th Jul 2018, see the attached picture "time of 3rd payment"
5. George gets delay for over 6 months and I didn't complain to him. but we were busy moving the factory, so I told him we will ship the trailer in 20days. But he can't accept that and ask to cancel the order.
6. at the beginning I don't agree to cancel the order, because we have made the trailer for him, but he sent some people to our factory, and ask for money back, finally, we made an agreement to refund the 2nd and 3rd payment. you can see the attached picture "refund agreement"

Personally, I don't want to give the money back to George, because he is a shameless villain without integrity, but we doing business according to the rules.

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5:13 pm EDT
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Alibaba their entire website

In late June, I ordered some hair products; they have yet to arrive. When I tried to track my order, it was impossible. Though I had been forced to open an account with them to order, my passwords (I opened two accounts to make sure) were not good. When I tried to "authenticate my identity, " I got sent a verification number eventually, but by the time I could wade through the Turkish (yes, you'll never get all of it translated), the number was no good. It's an endless circle of hell. I wasted over half an hour just trying to track my order. There's no way to sign in. NEVER ORDER from these crooks. I don't know how they stay in business. They should be forced off the web.

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10:58 pm EDT
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Alibaba unsatisfactory behaviour of alibaba trade dispute mediation department

Dear Sir,

I bought a wood Chipper with Loncin Engine from Yancheng Newbang Machinery Ltd. China via Alibaba Site at the total cost of USD 857.

This product was defective due to manufacturing defect and Engine fixed to the wood chipper appears to be defective. I made a complaint Alibaba Trade Dispute Mediation Department on 17/05/2018.The complaint was investigated under the Trade Assurance Order No.[protected].

This complaint was handled by Ms. Daisy. I am not happy with the conduct of this officer during the investigation process.. She is always biased to the supplier. She ask me submit information every day with giving shortest response time one or two days. I provided all the information requested. She closed the case 06/06/2018 without any compensation.

I have attached hereto correspondences related to the investigation.

I urge you to reinvestigate the matter as I lost directly USD 857 and USD 250 indirectly as result of this transaction.

Best regards

H.P.Karunarathna
Email: [protected]@yahoo.com

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12:56 pm EDT
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Alibaba case #[protected]/order#[protected]

Dear mr. Ma. I had an issue with a fraudulent supplier of aliexpress and was promised a refund seven times by your support staff through your ‘eva' support system.

Your supplier delayed my dispute claiming to have to wait till the end of chinese new year to 'contact the factory'.in the mean time the dispute period ended. And your supplier changed her email address.

For the past three months I have been dealing with your 'service' people, all claiming to have lodged a complaint and "to wait for 10 days". They will not give details to contact aliexpress/alibaba management.

And after having to provide the photographic evidence several times, and been told that I would receive a full refund, I have not. How many times must I submit to your ‘support' system in order to finally receive my due refund?

Ps I have saved all the communications with your seller and your 'service' people. Would you like me to post them here so every one can see this for what it is?

Service no. Is:#caseno:[protected]#
Order: [protected]

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6:53 am EDT

Alibaba order no. [protected]

Supplier is Zhejiang Spelor Refrigeration Equipment Co., Ltd.

My order was delayed by more than 40 days

My order was not delivered in full

Supplier seldom responds to my queries

every response is slow and full of lies etc

Moreover I am unable to lodge a complaint on the alibaba site - it keeps saying that the refund amount does not match refund requested - attempted to contact alibaba customer service etc no response

I recieved 10 machines - out of that 2 machines are dead on arrival - motor not working - another 2 machines panels are damaged - Plus the supplier has not sent me spares as promised - he has not sent me one compressor and 2 sets of gear boxes

Poor service - bad products and alibaba is unhelpful

Dr Kash Gomes

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Alibaba garments

Dear Buyers,
It is mandatory to inform you that please do not do business with walmood incorporated company from Pakistan. The name of dealing person is Mr. Arfan Munawar. This is very big scam company who harm brand reputation and make copies of branded clothes. This is very unprofessional and lier company if you pay for order to this company you would not have your goods cause they never deliver anything after they get funds.

So, we recommend that please leave this company from your trusted suppliers list.

I have lost about $ 30,000 from this company. Very big scam.

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Alibaba leggings (never made-cheapest material-advertisement better quality material-take down when you put deposit on it)

Xiamen Reliable Garment Co. Ltd"

11/20/17

Below is a sample of working with this business (two sites be careful-explained below)
1. It took two months for samples when you said as soon as soon as you get deposit you will send samples
2. Samples were mostly made of 100% polyester, never made before items such as the Tie Dye leggings, the shape of the skirt flared out unlike in the photos. We would not have paid the deposit if we knew they were never made and were 100% polyester. Your website says and still says cotton/spandex.
3. Your company took down the image of the legging we agreed to buy during the complaint process because we unfortunately gave your company a deposit we were not going to get back.
4.The one half legging we could live in the samples we finally got two months after we were told we would get them right away after we gave them a deposit were mostly made from 100% polyester. We unfortunately didnt realize we would be charged the highest prices for both the legging and shipping after we dropped complaint. Each capri legging was $12.39. The actual legging was taken down from their website after complaint was (scary) The legging we are buying is gone from their site. They said, Alibaba wanted them to take it down the day after we decided to buy it to change the size and make the jpg. more clear. What a joke.
4. We were told shipping was almost twice as much as it would cost. They would not tell us the company they use for Air shipping. We are expected to pay the last half of deposit after going through all this to get products.
5. We were told the legging weighted 286 kilograms. We took the one legging we had and found out the real weight was 150 kilograms because we multiplied it by the quantity we ordered. They wanted to make over 100 kilograms on weight on our shipping price.
7. They have two company websites. When you do a complaint, the complaint center takes ten days asking for all this evidence, such as receipts and invoices and print screens of the communications. They the last day they will drop you from complaint saying wrong company even if the company has the same email and phone number and people working at it (which is what they ask for during the first phase of the complaint only for their email or phone number). What they really want is the company ID, which is impossible to find. Note the exact same people working at the company, and pictures of the same exact company are on each site. Below are the two links to each site. Beware complaint center are all Chinese and don't care about anyone other than suppliers on Alibaba. Lucy Lin is the same CEO on each company site. It doesn't matter complaint center will still drop your case.

(Leggings finally completed in almost four months and this is the shipping hassle below) At first they charge very high price then when you say other suppliers are charging less then they quote less. The only problem is the salesperson works alone and doesn't tell her boss she quoted you less so she won't give you the good price and still continues to want to make money on you for shipping.

8. Vicky Chen write "They are charging us DHL price to ship 186KGS shipping costs: $1235 Shipping day ( Not include tax costs ), Vicky Chen also writes after I tell her that other companies are charging less but she still want the $1235 after quoting a lesser price which is DHL VIP costs : 31-70KGS Costs : $7.38/KGS and 71-300KGS Costs : $6.64/KGS which is $594 cost of $6.64 times 186 kilograms...THIS SHOULD BE OUR COST. You quoted $6.64 for 1 kilogram.
9. We never got the leggings and lost $6000. they tried to charge us $14000. in the end including shipping. Cheating company.

https://chineseclothing.en.alibaba.com/?spm=a2700.8304367.topnav.1.18597d9dH05HSo
https://tees.en.alibaba.com/?spm=a2700.8304367.topnav.1.5ef9dd99agUBLw

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5:44 pm EST
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Alibaba 2 orders worth $6000

We cancelled the orders that we had made to the merchant on alibaba for many reasons. After paying for our goods, it was time to have them shipped and my wife who is in charge of this has a FedEx account which she prefers to use as compared to a forwarder that we do not know. On calling FedEx to get things ready, they told us that they do not ship from sellers location. The seller was trying to talk us into using their forwarder and we toyed with the idea for a minute but once the seller started talking about adjusting the value of the goods which would lower our taxes/ or erase them we started to question ourselves about the legitimacy of this company. The seller said that they do this for their customers implying that committing tax fraud is not a new thing to them. We decided to go ahead and cancel the order and the supplier declined. We felt offended and incited by the merchant who assists and introduces most of his customers to commit tax fraud. We informed alibaba about how the seller was pushing us to commit a crime and they ignored it.

We went ahead and filed for a refund and waited a whole month. On alibaba, it shows that the seller already shipped out our goods and that we received them. Alibaba deleted all of our refund application information and has disabled us from applying for a refund for one of the orders. We have no way of talking to a live person about this and the seller will not issue a refund. We have done lots of research online and realize that alibaba and its sellers are a fraud. There are so many complaints about buyers losing money even after applying for a refund.

We trust that you will take this seriously and help us get our money back.

The company is-

Hefei ZY Trade Co, Ltd

Telephone: 86-0551-[protected]
Fax: 86-0551-[protected]
Address: Shushan
Country/Region: China (Mainland)
Province/State: Anhui
City: Hefei

Operational Address: Rm. 108, Bldg. 7, Yili Yangfang Plot, No. 1388, Furong Road, Shushan Dist., Hefei, Anhui, China (Mainland)

Website: https://hfzy.en.alibaba.com

Website on alibaba.com: lmzy.en.alibaba.com

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9:28 am EST

Alibaba several alibaba companies not issuing refunds

order# [protected]
did not ever receive product or refund

order# [protected]
did not ever receive product or refund

order# [protected]
did not ever receive product or refund

my email: [protected]@gmail.com
My member #us1273588357qqay

I ordered. Payment was made. Product was not sent. Never received the refund that was due. I would like a refund on these 3 orders. I have contacted the companies and they still have not issued a refund. I have waited months, and still no refunds.

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9:10 am EST

Alibaba jewelry and accessories

I contacted Maida Yiwu Crafts on alibaba on the 25th of December 2017 for some items brooches, earrings, rings and keychains. Payments was made on the 29th of December 2017. I was told by their representative Ana Zhou that my goods will be ready in 5 to 7days.intact their website says 7to 10days. I stated contacting her after 7days on WhatsApp she stopped replying my messages.then 3 days after her manager David started chatting with me .he told me the keychain mold broke and I have to choose another two.I chose another two but he has also refused to reply my messages .today is the 16th and 17th day after I made payment and no one has replied my question or responded to my messages.

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7:31 am EST

Alibaba protect alibaba.com's dispute team vendor

Alibaba.com Member ID:
tr1183957971dugj
Changzhou Bisek Cycle Co., Ltd. on 01.09.2017. Order No. I ordered an electric bicycle with [protected]. I disagreed because the delivery of the product was delayed, but I removed the dispute on the seller's request. product delivery was delayed. TNT cargo company tracking no: GD321857812WW. However, the product was sent without batteries. He would send the bicycle battery at a convenient time. the product remained in the liquidation process at customs. because very heavy taxes came out, I refused to pay the customs costs of the product and the excess customs taxes. so I filed two disputes with Alibaba.com, but both disputes were decided in favor of the seller.

During the order creation process, the customs issues were negotiated with the seller while negotiations were in progress. We have stated in the bargaining process that we do not want customs business at the beginning and we do not want customs charges; however, we have agreed to undertake low customs charges on the claim that the seller will incur very low costs. If there was a really low cost, I would pay immediately, it was my responsibility. but the seller is not sensitive to customs costs, customs limits; the delivered product's package weight exceeded the limit of 30 kg (sent 31 kg). Normally Aluminum alloy bicycle packed weight is 29 kg with accessories. It is also expected to be slightly lighter because it is sent without battery (up to 24 kg). So contrary to the provisions in the contract, the product is not aluminum alloy. The main factor that increases customs costs is the limit of 30 kg. The second important error of the vendor is that it sent two unsuitable invoices; which led to an increase in costs (the customs tax base increased by 500 euros [$ 595]). it is calculated on the basis of 595 + 150 = 745 dollars + warehouse fee etc., which is normally calculated on 400 dollars bill + shipping charge + warehouse etc. so the cost increase is around 30%. the last $ 1084 advance requested.). The third major error of the dealer is that he does not prepare for customs; no invoice has been submitted with the product and the technical specifications document has not been issued and the tax charges and the storage fee have increased due to delay. If the limit of 30 kg was not exceeded, it would be only 72 dollars customs payment. Does the supplier have no responsibility to comply with the bargaining process? . Moreover, the vendor has not yet sent a $ 435 battery. So the electric bike was sent without batteries. Despite all this, the dispute team decided to favor the seller.

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5:10 am EST

Alibaba product not received and no refund on alibaba

Hi, I have a shop in UK and I ordered via alibaba some puffer coats for my shop.
Hebei Danruo Fur Trading Co., Ltd., ID: [protected]
They recognized they couldn't provide one model (3 sizes) and told me they will refund but nothing happened
so I did a complaint on alibaba, complaint case 7154604 but at the end they said they couldn't find them and closed the case
It's horrible
on the website it said they are trading from 2 years and are gold supplier
tel:[protected]
mob: [protected]
email : [protected]@drfur.com
skype:qyqxfur

how they can't find them? how they can't oblige them to refund the money ?
Hope you can help because it's not normal

my contacts
Karine Franck
escale.[protected]@yahoo.fr
0044 [protected]

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4:38 am EST

Alibaba don't deal with them

This website is overwhelmed by fraudsters and scammers. And unfortunately, it's very hard to find out who is who.
Customer service is full of bunches of idiots who barely speak english and have no clue how to help if you have an issue. Plus, they are rarely available, so to contact them is a challenge.
So I don't recommend this website to anyone at all.

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6:02 pm EDT

Alibaba wavlink wireless repeater.

I order from Ali expresses wavlink wireless repeater. But first day I received not working. I texted almost over month maybe 10. 15 times. No refund no exchange. I can't believe that. They are rubbing you. Please I need help I don't know what I have to do . They keep telling me they will fix it. But not fixed and no problem resolve. My first order. Never order again

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10:25 pm EDT

Alibaba creation of bbq tools

Contact: Bill Chen/ Kim Guan

Order No. [protected]-08-28

I paid this supplier to create a 3 piece BBQ set. They were to complete the order by January 31, 2017. I paid them September 2016 $6000 USD. I was given a 'credit" by Alibaba Trade Assurance to use their protection service for $200.

I hired an inspection company to verify the quality in October and again in December both times they supplier failed. Both inspection reports noted defects and each report was 30 pages a piece.

I contacted Trade Assurance in April 2017, after Yangjiang Unitedpeople Plastics & Hardware still had not completed order and then this supplier had asked for additional unit price increase, failure to complete order, and now asked for a "packing fee."

Alibaba Trade assurance closed my dispute 1- siting contract was not specific about timeframe, 1-time stating I needed to use "their" inspectors. I continued to complain and they "reviewed" my case. Each time stating I needed to continue the order, because I had spoke to the supplier so this must mean I was aggreeing to their completion of my order.

I opened another Alibaba Trade dispute in June 2017. This went back and forth, supplier would lie and I would be asked to continue the order. Each time Alibaba dispute would require me to respond and upload proof even when I told them I was traveling and to please give me longer than 24 hours to respond. Including on my 10 year wedding anniversary trip.

I finally agreed to pay for another "Alibaba Trade Assurance approved Inspector" and waited until October 8th only to learn they would not require the seller to insurance my final payment. I told them they NO. The supplier had already stolen my $6000 USD and they wanted me to trust that this company would complete my order if I would only just pay them another $10, 000. I told them "NO" without the "trade assurance" supervision. Despite, the fact that Trade Assurance had been absolutely no help or assistance in keeping this fraudulent supplier honest or held to the terms the supplier stated they would follow.

The supplier offered to give me all of the 3D files and all molds that I paid for. Which after a year of this nonsense would at least allow me to get a jump start on my project with another manufacturer.

I agreed and the supplier was supposed to deliver the molds and all digital files. With 2 days left for supplier to comply, I received news from my new manufacturer that the 3d files were incomplete and the molds were "useless". I immediately notified Trade Assurance supplied copies of what my contact shared and went to work, several hours later and 2 days remaining on the dispute Alibaba Trade Assurance they closed the dispute again.

I complained again, and have been told the supplier did what the contract states. The Alibaba Trade Assurance told me that supplier complied. I am still emailing to get at minimum a reimbursement for molds or or that portion of my payment returned of the $3500 of the $5800/ $6000 -$200 trade assurance guarantee credit.

This has been a nightmare. I requested a refund on 3 separate occasions, siting all of the Alibaba Trade Assurance promises for buyers and this supplier has not been held accountable once.

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7:23 pm EDT

Alibaba false sell

Hi.

Asked for a quote on alibaba.

Received an answer by eMail from [protected]@mobq2000.com:

Good day Boniet. We got your inquiry of our CWT5111.

The CWT5111 3G price is 185$, 4G price is 195$.

Both shipping fees is 35$ by DHL to Canada.

You can pay us by PayPal, since it is not a big order, PayPal is fast.

Our PayPal account is [protected]@mobq2000.com

The deliver time is 3 days after payment.

Amy
-----------------------------------------------------------------

CWT (HK) Co., Limited
Address: 7/F, Block A, Building F1, TCL International E City,
No.1001 Zhongshanyuan Road, Nanshan District, Shenzhen
Tel:0755-[protected] Fax:0755-[protected]-8059
Web:www.mobq2000.com

I paid via PayPal to:

Seller info
深圳市盈科互动科技有限公司
http://www.mobq2000.com

I paid the invoice they sent me via PayPal last friday.

I don't think I'll receive my product.

I don't know if you can help me, but you could at least desactivate that seller's account so nobody gets scammed again by them.

Thank you for your assistance.

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1:50 pm EDT

Alibaba payment not received scammers

August/……/2017

Respected Sir,
To the Cyber Intelligence Sharing and Protection,
Vishakhaptnam Andhrapradesh,

Dear Sir,
I m Ajay Patnaik from Vizag, I paid 35000/-from my fathers account Union bank> for the man who was seller in Alibaba and He Was a Scammer. I asked 6 Graphics Cards Aorus Edition he said pay 35000/- and get those all from fedex In whatsapp and also he mailed.he was from < Texas Usa >
{ [protected]@groupmail.com]
and he said we got error so we are sending 50 pieces.pay just another 60k and get 60 Pieces.if u don’t want means we’ll tell what next and also he sent tracking id by fake website named as
Tracking No:-
Bank Account>State bank of India NAME: F. C ROSANGZUALA A/C NO: [protected] IFSC: SBIN0001539 BRANCH: AIZAWL.
which website used by scammers and cheaters.almost some people also cheated from that website.
Scammers Whatsapps;- {+[protected]} Scammers Phone;-{[protected]}
and all Alibaba sellers buying goods/products by using whatsapp.
Cyber Receipt Date:24/07/2017 9:03:31 AM

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Alibaba Customer Reviews Overview

Alibaba.com is a leading online marketplace that connects buyers and sellers from all over the world. With a wide range of products and services available, Alibaba has become a popular choice for businesses looking to source products from overseas suppliers.

One of the biggest advantages of using Alibaba is the vast selection of products available. From electronics to clothing to home goods, there is something for everyone on the site. Additionally, the platform offers a variety of tools and resources to help buyers and sellers connect and conduct business efficiently.

Another positive aspect of Alibaba is the competitive pricing. With so many suppliers competing for business, prices are often lower than what can be found elsewhere. This makes Alibaba a great option for businesses looking to save money on their sourcing needs.

Overall, Alibaba has received positive reviews from users who appreciate the platform's ease of use, vast selection of products, and competitive pricing. While there have been some concerns raised about the quality of products and the reliability of suppliers, these issues are not unique to Alibaba and can be mitigated by doing proper research and due diligence before making a purchase.

Alibaba In-depth Review

Overview: Alibaba is a leading online marketplace that connects buyers and sellers from around the world. With its extensive range of products and services, Alibaba has become a trusted platform for businesses and individuals alike. The company was founded in 1999 by Jack Ma and has since grown to become one of the largest e-commerce companies globally.

Product Range: Alibaba offers a wide range of product categories, catering to various industries and consumer needs. From electronics and fashion to home goods and machinery, there is a diverse selection of products available. The quality and variety of products offered on Alibaba are generally commendable, with numerous options to choose from. The platform also provides access to a vast network of brands and suppliers, ensuring a competitive marketplace.

User Experience: Navigating through Alibaba's website is relatively easy and user-friendly. The intuitive interface allows users to search for products efficiently and filter results based on their preferences. The search functionality is robust, providing accurate and relevant results. Overall, the shopping experience on Alibaba is smooth and hassle-free.

Pricing and Value: Alibaba offers competitive pricing for its products, making it an attractive option for buyers. The pricing structure is transparent, allowing users to compare prices and make informed decisions. In terms of value for money, Alibaba provides a wide range of products at reasonable prices, ensuring that customers get the most out of their purchases. When compared to competitors, Alibaba often offers better deals and discounts.

Supplier Verification: Alibaba has a comprehensive supplier verification process in place to ensure the reliability and trustworthiness of its suppliers. This process includes checks on business licenses, certifications, and product quality. Customer reviews and ratings further contribute to the evaluation of suppliers, providing insights into their performance and customer satisfaction. Overall, Alibaba strives to maintain a high standard of supplier verification.

Customer Support: Alibaba offers reliable customer support services to assist users with their queries and concerns. The customer support team is responsive and effective in addressing issues promptly. Communication channels such as live chat, email, and phone support are available, ensuring that users can reach out for assistance conveniently. Response times are generally satisfactory, enhancing the overall customer support experience.

Shipping and Delivery: Alibaba provides various shipping options and delivery times to cater to different needs. The platform collaborates with reputable logistics partners to ensure reliable and efficient shipping. While delivery times may vary depending on the location and product, Alibaba strives to meet customer expectations. It is important to note that additional costs or customs-related issues may arise, depending on the destination and product type.

Payment Options: Alibaba accepts a wide range of payment methods, including credit cards, bank transfers, and online payment platforms. The security and reliability of payment transactions are prioritized, ensuring that users' financial information is protected. While there may be additional fees or charges associated with certain payment methods, Alibaba offers flexibility and convenience in terms of payment options.

Trustworthiness and Security: Alibaba prioritizes the security of user data and has implemented robust measures to protect personal information. The company has a strong reputation in the industry, known for its commitment to customer satisfaction and trustworthiness. While no major security breaches or fraud incidents have been reported, users are advised to exercise caution and follow best practices when engaging in transactions on the platform.

Overall Rating: Alibaba's key strengths lie in its extensive product range, competitive pricing, and reliable supplier verification process. The platform offers a user-friendly experience and provides excellent customer support. While there may be occasional challenges with shipping and additional costs, Alibaba remains a trustworthy and secure option for online shopping. Considering its strong reputation and value for money, Alibaba is highly recommended for users looking for a wide range of products and reliable suppliers.

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Alibaba contacts

Phone numbers

+86 571 8502 2088 +852 2215 5100 More phone numbers

Website

www.alibaba.com

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