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stay away from alibaba for business!
Alibaba has terrible and nasty customer service when it comes to responding to questions on why my accounts were closed. I have been scammed over 10 times on alibaba, and each time I asked alibaba for help, they told me, that since I was a free member, to deal with it on my own with the local police and police in the countries of the scammers, which I did. I have lost over $250,000 and it was never recovered. I contacted the scammers and told them I would report them, they threatened me back, and complained to alibaba. What did alibaba do? They cooperated with the criminals and closed my accounts!
Stay away from alibaba for business!
Beware businesses, watch who you deal with in the website.
paid but received nothing
Do not deal with any companies listed on the alibaba site. After being scammed by one company dadexestore, no longer listed on the site (surprise surprise), by a jeng b chang, with follow up e-mails from mr mike brown and mr terry bestsellers (haha). Any sites including bestshop2 (or 3 or any other number) is most definitely a scam do not deal with these...
Read full review of Alibaba and 9 commentsAbout Alibaba
One of Alibaba's most well-known businesses is its online marketplace, Alibaba.com. This platform connects buyers and sellers from around the world, allowing businesses to source products and services from a wide range of suppliers. Alibaba.com offers a variety of products, including consumer goods, industrial equipment, and raw materials.
In addition to its online marketplace, Alibaba also operates a number of other e-commerce platforms, including Taobao and Tmall. Taobao is a consumer-to-consumer marketplace that allows individuals to buy and sell goods, while Tmall is a business-to-consumer platform that focuses on branded products.
Alibaba has also made significant investments in cloud computing and digital payment systems. Its cloud computing platform, Alibaba Cloud, provides a range of services, including data storage, analytics, and artificial intelligence. Meanwhile, its digital payment system, Alipay, is one of the most widely used payment platforms in China.
Overall, Alibaba is a highly successful and innovative company that has revolutionized the way businesses operate in China and around the world. Its online marketplaces, cloud computing services, and digital payment systems have helped to drive economic growth and improve efficiency in a variety of industries.
Alibaba Customer Reviews Overview
One of the biggest advantages of using Alibaba is the vast selection of products available. From electronics to clothing to home goods, there is something for everyone on the site. Additionally, the platform offers a variety of tools and resources to help buyers and sellers connect and conduct business efficiently.
Another positive aspect of Alibaba is the competitive pricing. With so many suppliers competing for business, prices are often lower than what can be found elsewhere. This makes Alibaba a great option for businesses looking to save money on their sourcing needs.
Overall, Alibaba has received positive reviews from users who appreciate the platform's ease of use, vast selection of products, and competitive pricing. While there have been some concerns raised about the quality of products and the reliability of suppliers, these issues are not unique to Alibaba and can be mitigated by doing proper research and due diligence before making a purchase.
Overview of Alibaba complaint handling
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Alibaba contacts
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Alibaba phone numbers+86 571 8502 2088+86 571 8502 2088Click up if you have successfully reached Alibaba by calling +86 571 8502 2088 phone number 43 43 users reported that they have successfully reached Alibaba by calling +86 571 8502 2088 phone number Click up if you have UNsuccessfully reached Alibaba by calling +86 571 8502 2088 phone number 37 37 users reported that they have UNsuccessfully reached Alibaba by calling +86 571 8502 2088 phone number8%Confidence scoreChina+852 2215 5100+852 2215 5100Click up if you have successfully reached Alibaba by calling +852 2215 5100 phone number 1 1 users reported that they have successfully reached Alibaba by calling +852 2215 5100 phone number Click up if you have UNsuccessfully reached Alibaba by calling +852 2215 5100 phone number 8 8 users reported that they have UNsuccessfully reached Alibaba by calling +852 2215 5100 phone numberHong Kong
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Alibaba emailsdataprotection@service.alibaba.com100%Confidence score: 100%Support
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Alibaba headquarters969 West Wen Yi Road, Yu Hang District, Hangzhou, 311121, United States
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Alibaba social media
Most discussed complaints
Poor quality rings order number: <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span> 2 (opinions to this review) Total station leica ts16 1 (opinions to this review) Sale of a 52” zero turn lawn mower 1 (opinions to this review)Recent comments about Alibaba company
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ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Alibaba Customer Service. Initial Alibaba complaints should be directed to their team directly. You can find contact details for Alibaba above.
ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.
We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".
contact onlinerefund@consultant.com for advice on how to go about the refund of your lost money online, they have help my friend before.
if any one was dumb enough to bet scammed on alibaba then you deserve to be riped off.
wake up fools that site is over run with scams.
people trying to sell drugs to jet planes that they don't have.
when some one ask you for cash up front walk away fool.
its a scam.
some scam people by shipping and others but sample cost.
remember it its to good to be true it usaly is.
if they ask for money up front its a scam.
if they ask you to pay shipping on a low cost product its a scam
welcome to the devils playground.
since november 2009 I made contact with Guangdong Jiangmen City Yetong Electric Vehicles Company Limited, through a supposed international executive (it was shown on their website as such) named Samuel Xia, our fist contact was through alibaba.com, finally on february we decided to buy and so we order 3 vehicles for a total of 7853 us dlls
After two weeks of having made the deposit, the supplier, represented by Yunjin Guan, says the person that was our contact (Samuel Xia) does not work on the company since a while ago, but he actually send us an email from the very same email account, ( samuel_jmyetong@126.com) saying he didnt review that email often because he had no time!even it was posted on their website as their international contact. He changed it after all my problem.
I need help. We made the transfer 2 weeks go for $7853 usdlls, which were the savings of our lives.
I cant believe Guan says the person has not been working with them since a while ago, yet his name and mobile phone were listed on the website
www.jmyetong.com, on the contact us section, it said clearly Samuel Xia international executive, mobile [protected]
We started negotiations via email since november last year, our first contact with this company was via alibaba, and from there they reached us through the same email account, samuel_jmyetong@126.com
and since then they didnt checked the email or change it or cancelled it. Until now that we made the transfer. It seems quite illogical to me.
We acced to make the transaction since the company is in their 2nd year gold supplier member
If he stopped working with them WHY DIDNT THEM :
1) post and add in alibaba and their website
2) erase his name and contact info from the website
3) cancel the email they showed on their website if this person was still in use of it, or change the password, anything
To me it feels like the supplier's fault, (if even they're the same) by all that am enlisting on top.
After Yunjin Guan knew about the scam, I asked him for help since I am pennyless now and cant go to China, and told him it seemed to me he had some responisbility. The answer he gave is that he was very busy all the time, so he never had time to change the contact info (until now) and that he doesnt have time to check all the employees´s info. I asked him for help to contact this person, and he said he wasnt local. He couldnt reach him. He is busy.
I really need help.
There is a good site on which there is constantly an updating of bases of swindlers to whom interestingly look there already more than 7500 swindlers and administrators constantly fill up base antiscammers.net
Shanghai minyue electronic co, ltd www.shiptrustco.com, Hi Kathy Aiying Becky are all freaking prostitues now they dont come online i tried catching them with different id they are still scamming lot of people so here are there new details they are scamming
Be care this are real freaking prostitute kathy, becky, aiying the master of this prostitutes.
The are opeating with new id
shiptrustmain@skype
kathy_Lee@skype
shiptrust03@skype
Number - Tel [protected]
Beneficiary Institution Bank Of China, Putian Branch
Swift BKCHCNBJ73C
Payee: AIYING CHEN
ACCOUNT: [protected]
Bank Address: 76 wenxian road, chengxiang district, Putian, Fujian, China
Company Address: No 258, Wenhua Xi Road, Weihai City, Shandong Province, China
Tel [protected]
any other request please you contact me.
best regards
Becky
yahoo: shiptrust01@yahoo.cn
msn: shiptrust01@live.cn
TEL: 86-[protected]/
[protected]/
[protected]
### them all...they are real mother ###ers and scammers, , , god with punish them like any things, , , there childrens willl born with leprosy and aids
You're an idiot and deserve to be scammed. After one time, maybe two or three times, of being scammed, you still continued using the site. You're a ###.