AlertUSA / Service is SCAM
This Co. and its "service" is a SCAM !!! Check with BBB !!! These people are very rude. among many examples the one that iced the cake was asking my senior father was he stupid or something ? Almost all interactions after the initial "Start Up " were dealt with in this type of unproffessional Manner. There is also no type of monthly service check (which is customary in this service) which left my parents with no service for over 3 months and was only discovered by accident. To top it all off they appear to have an issue in reguards to returning of the $100 deposit. I've been given the run-arund now for approx 3 months. Overall in my opinion the service is a SCAM . I would advise people to look into remote 911 dialers that can be purchased for as low as 30.00 and no monthly fees. But, if you must have a monitored system go with Lifeline.