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Aldo Shoes / shoes starting falling apart after four days and aldo just ignores it

1 Montreal, Canada Review updated:

Shoes starting falling apart after four days and Aldo just ignores it [now three months] Case Number: C-[protected] Store: Order Store: Complaint Type: Inferior Quality comments@aldogroup.com I bought two pairs of shoes – ref transaction information below. One of them cannot be worn any longer because it is falling apart [pics below] Please note that I live in South Africa and they were purchased to wear when the South African summer starts… warm dry weather only started in the past week or two. I’ve worn them exactly four times. Not cool! Please advise what Aldo will be doing about this. 07/02/2015 07/03/2015 Sale ALDO $66.43 Print Transaction Number 15425155184000003305005 LONDON000000000GB In-person transaction Sincerely, Mervyn Malamed October 18 ‘15 From: MERVYN MALAMED. [mailto:mervyn@malamed.com] Sent: Tuesday, 22 December 2015 10:51 AM To: 'comments@aldogroup.com' Cc: 'nielvanbr001@busbyhouse.com' Subject: RE: Fwd: URGENT ** Aldo Email - Complaint MERVYN MALAMED. MAY WE PLEASE HAVE THE COURTESY OF A RESPONSE ! ?? From: MERVYN MALAMED. [mailto:mervyn@malamed.com] Sent: Friday, 11 December 2015 12:23 PM To: 'nielvanbr001@busbyhouse.com' Cc: 'comments@aldogroup.com' Subject: RE: Fwd: URGENT ** Aldo Email - Complaint MERVYN MALAMED. Reminder ! Regards, From: MERVYN MALAMED. [mailto:mervyn@malamed.com] Sent: Thursday, 3 December 2015 10:24 AM To: 'nielvanbr001@busbyhouse.com' Cc: 'comments@aldogroup.com' Subject: RE: Fwd: URGENT ** Aldo Email - Complaint MERVYN MALAMED. Importance: High From: MERVYN MALAMED. [mailto:mervyn@malamed.com] Sent: Friday, 27 November 2015 12:39 PM To: '"ALDO" ' Subject: RE: Fwd: URGENT ** Aldo Email - Complaint MERVYN MALAMED. Hi Niel, Please review this correspondence and attachment. Let me know when you’re done and I’ll be glad to talk after that. Regards MERVYN MALAMED The Max Organisation cc + [protected] mervyn @ malamed . com Company Registration # [protected] Vat # [protected] From: Niel van den Berg [mailto:nielvanbr001@busbyhouse.com] Sent: Friday, 27 November 2015 12:00 PM To: 'mervyn@malamed.com' Subject: Aldo shoes Hi Mervyn, You can please contact me on below cell number. Regards Niel van der Berg National Sales & Operations Manager Aldo & Call it Spring South Africa T : +[protected] C : +[protected] E : Nielvdb@busbyhouse.com From: MERVYN MALAMED. [mailto:mervyn@malamed.com] Sent: Thursday, 26 November 2015 1:07 PM To: '"ALDO" ' Subject: RE: Fwd: URGENT ** Aldo Email - Complaint MERVYN MALAMED. NOTHING HEARD. Does the ALDO BRAND not have any checks on the way that the ALDO BRAND EXPERIENCE is practised in other countries? Regards MERVYN MALAMED The Max Organisation cc + [protected] mervyn @ malamed . com Company Registration # [protected] Vat # [protected] From: noreply@salesforce.com [mailto:noreply@salesforce.com] On Behalf Of "ALDO" Sent: Thursday, 19 November 2015 2:52 PM To: mervyn@malamed.com Subject: Re: Fwd: URGENT ** Aldo Email - Complaint MERVYN MALAMED. Dear Mervyn, We sincerely apologize for the delay. We would be glad to help you but since she purchased from our South African franchise, the issue needs to be address locally by the franchise manager. We have sent another reminder and you should expect to be contacted shortly. Thank you for your patience and understanding. Sincerely, Maria ALDO Customer Service [protected] (USA) | [protected] (Canada) | [protected] (UK) For better customer service, please reply with e-mail history. ref:_00Di0hizI._500i0XX20N:ref Subject: URGENT ** Aldo Email - Complaint MERVYN MALAMED. Details: Case Number: C-[protected] Store: Order Store: Complaint Type: Inferior Quality Customer Name: MERVYN MALAMED. Phone:+ [protected] Email: mervyn@malamed.com Description: I bought two pairs of shoes - ref transaction information below. One of them cannot be worn any longer because it is falling apart [pics below] Please note that I live in South Africa and they were purchased to wear when the South African summer starts. warm dry weather only started in the past week or two. I've worn them exactly four times. Not cool! Please advise what Aldo will be doing about this. 07/02/2015 07/03/2015 Sale ALDO $66.43 https://cards.chase.com/cc/css/src/images/arrow_blue_rt.gif Print Transaction Number 15425155184000003305005 LONDON000000000GB In-person transaction [protected]_##############_##############_##############_180615 Regards, MERVYN MALAMED + [protected] mervyn @ malamed . com Thread ID: ref:_00Di0hizI._500i0XX20N:ref comments@aldogroup.com I bought two pairs of shoes – ref transaction information below. One of them cannot be worn any longer because it is falling apart [pics below] Please note that I live in South Africa and they were purchased to wear when the South African summer starts… warm dry weather only started in the past week or two. I’ve worn them exactly four times. Not cool! Please advise what Aldo will be doing about this. 07/02/2015 07/03/2015 Sale ALDO $66.43 Print Transaction Number 15425155184000003305005 LONDON000000000GB In-person transaction Sincerely, Mervyn Malamed October 18 ‘15 From: MERVYN MALAMED. [mailto:mervyn@malamed.com] Sent: Thursday, 26 November 2015 1:07 PM To: '"ALDO" ' Subject: RE: Fwd: URGENT ** Aldo Email - Complaint MERVYN MALAMED. NOTHING HEARD. Does the ALDO BRAND not have any checks on the way that the ALDO BRAND EXPERIENCE is practised in other countries? Regards MERVYN MALAMED The Max Organisation cc + [protected] mervyn @ malamed . com Company Registration # [protected] Vat # [protected] From: noreply@salesforce.com [mailto:noreply@salesforce.com] On Behalf Of "ALDO" Sent: Thursday, 19 November 2015 2:52 PM To: mervyn@malamed.com Subject: Re: Fwd: URGENT ** Aldo Email - Complaint MERVYN MALAMED. Dear Mervyn, We sincerely apologize for the delay. We would be glad to help you but since she purchased from our South African franchise, the issue needs to be address locally by the franchise manager. We have sent another reminder and you should expect to be contacted shortly. Thank you for your patience and understanding. Sincerely, Maria ALDO Customer Service [protected] (USA) | [protected] (Canada) | [protected] (UK) For better customer service, please reply with e-mail history. ref:_00Di0hizI._500i0XX20N:ref Subject: URGENT ** Aldo Email - Complaint MERVYN MALAMED. Details: Case Number: C-[protected] Store: Order Store: Complaint Type: Inferior Quality Customer Name: MERVYN MALAMED. Phone:+ [protected] Email: mervyn@malamed.com Description: I bought two pairs of shoes - ref transaction information below. One of them cannot be worn any longer because it is falling apart [pics below] Please note that I live in South Africa and they were purchased to wear when the South African summer starts. warm dry weather only started in the past week or two. I've worn them exactly four times. Not cool! Please advise what Aldo will be doing about this. 07/02/2015 07/03/2015 Sale ALDO $66.43 https://cards.chase.com/cc/css/src/images/arrow_blue_rt.gif Print Transaction Number 15425155184000003305005 LONDON000000000GB In-person transaction [protected]_##############_##############_##############_180615 Regards, MERVYN MALAMED + [protected] mervyn @ malamed . com Thread ID: ref:_00Di0hizI._500i0XX20N:ref

Aldo Shoes
Aldo Shoes
Aldo Shoes
Aldo Shoes

Re
Jan 14, 2016
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Comments

  • Cl
      16th of Dec, 2018
    0 Votes

    I’m with you on that one. I owned a pair of ALDO boots. Worn them maybe 4 times since the purchase. Last night on my way to a party the soles of both shoes came off at the same time. Very strange. At the end of the evening the leather of the entire boot looked like a cat scratched them up. I’m anti-Aldo. I have shoes from 10 years last longer then Aldo.

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