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1.0 4 Reviews

ALCO Stores Complaints Summary

0 Resolved
4 Unresolved
Our verdict: Engaging with ALCO Stores at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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ALCO Stores reviews & complaints 4

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G
11:24 pm EST

ALCO Stores Bathrooms have been "out of order" for a month now

Bathrooms are "out of order" for over a month now. I find it hard to believe that the employees have to go outside to pee. Or is this company struggling so much they can't get their bathrooms fixed. Maybe the staff doesn't want clean them. Either way I have been a constant patron of Alco. When I have to about pee my pants because I can't use the restroom at a place I spend money, time to find a new gas station to spend my money.

Desired outcome: Open the bathrooms

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J
7:13 am EST

ALCO Stores Gas station

Sorry [censored] gas station attendants anit [censored]. Dumb [censored] behind the counter at number 13 in rockingham nc want to catch an attitude because I asked how long will it take for the money to go back on my card when their pumps aren't working. She stated she didn't know. I said can you ask someone. She said no it depends on my bank. I said ok. Could have said that the first time instead of catching an attitude and walking away because she was throwing her hands up like she want to fight me. Should t be in customer service if you can't stand a persons asking one question

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K
9:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

ALCO Stores Worker

I live next door to alco gas station in biscoe n. c next door to biscoe foundry there is a female worker there her name is Elizabeth and I went in there yesterday and she made a random statement to me wich is and I quote I know everything that goes on in your house I know who goes to your house and who leaves your house I know when you walk to and from other stores I know that your car is not running right now and statements similar to this happen everytime I go in alco to make a purchase and now I feel very uncomfortable going in that store and this is not ok

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S
2:58 pm EDT

ALCO Stores customer service

I have been going to this particular gas station daily for eight years. They recently have hired new girls. It's gotten to the point where I will not go to this store, my husband won't go to this store and my step children aren't allowed to go to this store. There's always some vulgar rap playing.in our most recent visit, the song that was playing talked about eating pussy. The store was full of people young and old. They use cuss words, do not provide one ounce of customer service. It's shameful. We've talked to the manager about it.. And we are convinced she hired her girlfriends. We are not the only family that feels this way. Please give us our old store back! If something is not done, we will be going to the local paper about it. Only because it's gotten to that point sadly.
The stores location is 804 highway 220 north in rockingham, nc

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