Menu
Albertsons

Albertsons review: poorly managed store 13

D
Author of the review
12:00 am EST
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I normally spend $500 to $700 on groceries per month. In spite of the fact that I have been turned off to Safeway due to its inept home delivery service, I went to the San Francisco, Diamond Heights store on November 5 only to find the shelves near empty.

On November 6, I found very little more than cat food and coffee.

I asked the clerk why the shelves were so bad. He gave me a bad excuse. I asked to speak to the manager, who was unavailable. Only an Assistant Manager was available, but unavailable to talk to me. I called on my cell and nobody picked up the phone, five times. I called the bakery who hung up on me, after learning that I wanted to talk to management.

Based on my requests for service and assistance, I am left with only one conclusion that I will share with my friends and neighbors – that Albertsons are poorly managed and to be honest, clearly stink badly.

PS., Albertsons web site is full of web errors.

I’ll give my $6,000 to 8,400 annual grocery bill to Albertsons. I gave you a second chance and Albertsons can’t cope.

More Albertsons reviews & complaints

Albertsons - reverse racism is alive and well in murphy texas! no lunch! no restroom break? 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Albertsons - poor customer service 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Albertsons - rediculous company policy 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Albertsons - manager's out of line!! 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
13 comments
Add a comment
A
A
Agall
Albuquerque, US
Oct 22, 2023 10:05 pm EDT

I am an Educator and when we presented an opportunity for Albertsons to take part of a Job Fair at our School, we couldn't have asked for a better person then the Store Director from Albertsons to show up. He was so helpful and honest. This man is a the reason I will remain a loyal Albertsons shopper!

R
R
Rcarriola
Tucson, US
Sep 23, 2023 10:30 pm EDT

Every time I purchased goods the price was wrong. Lots of times mis marked. Service horrible.

D
D
Debbie Whitman
, US
Sep 23, 2023 7:32 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I would like to compliment the deli manager of our local Albertsons here in San Marcos, California on San Elijo Drive. The counter looks beautiful and is always well stocked. She and her staff go above and beyond to satisfy their customers.

T
T
ThongTran
Lake Forest, US
Jul 16, 2023 11:27 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

On 6/27/2023 I bought a case of Budweiser that was on sale with $15 rebate Via PayPal. However until today, I have not get the $15 in my PayPal yet. Do I have to do anything in order to get this rebate?

View 0 more photos
D
D
Dina Basali
, US
Feb 27, 2023 7:14 pm EST

Your rasist and disrespectful 5th manager Hector, of your 2899 Jamacha Road, El Cajon, CA 92019 Albertsons, refused to sell to my wife and I 30min before closing because my wife is Aribic. We had to drive 30mins to a Vons to get what we needed.

K
K
Kate Gibson...
, US
Nov 23, 2019 7:08 am EST

Why is it an option to receive an email delivery gift card but i connot use it in store. It should not be an option. It is false advertisement. The bottom of the download gift card says can be used in store. But the store told me there corparate office would not let them use it. False advertisement is what this is. Fix this issue

S
S
Snake river 2
, US
Nov 20, 2019 7:03 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Yes I was checking out at the check stand . Cashier was Kyler she didn't complete my transaction stopped exited check stand went to next check stand and got another till drawer. I had asked for cash no cash received or receipt given to me and another customer had loaded the belt with their groceries. I had to wait for someone else to come finish.

C
C
Christine327
, US
Oct 07, 2019 5:06 pm EDT

These avocados were purchased from the Upland Colonies store for $2 each. This is absolutely unacceptable. Also, we've spent over $30 on fresh fish more than once just to throw it out once we get it home and realize it's spoiled.

View 0 more photos
G
G
George111111111
, US
Jun 10, 2019 5:20 am EDT

Please go to Yelp and read all the negative reviews on this Albertsons located at Cypress Village, Irvine, CA 92620. A lot if customers, including me are leaving it and going to the nearby Ralph's instead. Customers complain about the food quality, over pricing, poor management, mistreatments of minorities, poor customer service...

D
D
Dougeee
, US
May 15, 2019 12:23 am EDT

I have been playing Monopoly for months. I have hundreds of points to trade in. You have gotten rid of everything to buy with points. This is a big rip off .
You can't get rid of all the prizes when we have all these points left. thanks Doug Benesch, 4532 Shelby Rd Lynnwood WA 98087.

E
E
ellen10
Auburn, US
Apr 21, 2019 7:58 am EDT

Her customer service skills are horrible . I seen her yell at and employee as I was walking out the door . To me that it is not right . I will stop shopping until she is gone. I use to love shopping there but not anymore.

M
M
Misty robinson
, US
Dec 12, 2018 4:29 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Drunk lady at Starbucks in Albertsons. Wtf is wrong with yall. Letting drunk people work there. Lady name cindy on apron smells like alcohol and is even talking drunk! We will not be coming back if she is working. She is even being rude to the other working people in this place.

M
M
Mary
,
Oct 15, 2008 5:38 pm EDT

I totally agree with this post. I fell at the albertsons in scottsdale. the "assistant manager" filled out a report. ( i wasn't allowed a copy. I should have called the police.) and never bothered to "inform'" the "store manager". He said "on one told me.'Guess this tells you what they think of the people they place as managers. The assistant manager denied ever talking to me. Now I'm stuck with the medical bills. I get the run around when I call they risk services. What a gimick. And I used to spend over $200 a month in this store. A lady at the post office in scottsdale told me they were closing more of these stores down. Gee I wonder why?

Learn how the rating is calculated

Write a review File a complaint

Albertsons contacts

Phone number
Website
www.albertsons.com
Category

Most discussed Albertsons complaints

poorly managed store
4
(opinions to this review)