Albertsons
reviews and complaints

It seems like every time I walk into this store this girl is unhappy being an employee there! It's obvious because she's in different departments almost every week! No matter where she is she's rude, unpleasant! On her phone not paying attention to customers! I thought albertsons had a dress code? I've seen her & other employees wearing yoga pants?! Very tacky/unprofessional! Her tag read Valentina she's always to busy chatting about personal issues!

Just after christmas they were putting turkeys in a bin and selling them for 49 cents a pound. I bought one and frozen it to use on the easter holiday. When I took it out of the package there were no wings, no legs, no thighs, no butt, and no giblets inside!

Too bad for me because I hate white meat and had no dark meat. When I went to the store today to complain, they said nobody forced me to buy it and that it was my fault. If the package said breast only, it had to be so small deliberately, that you wouldn't see it. So it all became my fault. The fact that they didn't warrant sign to tell you it wasn't a real turkey, they took no responsibility. We have been shopping there for over 7 years, because it's the only supermarket for around 15 miles. Can you really tell me that a store of this size cannot give me a voucher for a free turkey after being a customer almost everyone n the stores knows? Buyer beware - what you think you are buying may not be what you want to buy. I am outraged that they took such a blasé attitude.

When a product is advertized (must buy 5) and only 3 are left what should Albertsons do? What about when items are stocked incorrectly and you chossevone thinking it is one price then find out the wrong item was stocked ther, what should happen then? Albetsons in Trempers shopping center in missoula montana store manager (or so i was told he was the manager) CHRIS M. Short bald with an European accent told me "good" when i complained and "I don't care" when i said i wont be back! I am a regesteered nurse lived and shopped here for 20 years. Next time they are rude to a customer it wont be me!

So today i went tl the bakery to try and place an order for a 2 tier cake. The reason i went there is bc last year i placed an order for a 2 tier cake that everyone at my party fell in love with and i thought the price for it was AMAZING. But today i realized im NEVER coming to this albertsons again. The cacausian cake decorater/ baker said she couldnt make me the cake i wanted i asked why and her response was " we just cant make that cake here you should try another bakery" i asked again why she couldnt do it i was understanding her. She said " we dont do fondant on cakes" i told her i knew they didnt do fondant but they did buttercream. After i said that she looked at me surprised and in shock that i knew they did buttercream cakes so she kept making excuse after excuse bc she DIDNT WANT TO DO MY CAKE. I mentioned custom cake that was done for me last year and her response was "well you had a different cake decorater". You guys need to hire cake decoraters that know how to decorate cakes other decoraters can do.TRAIN THEM. This is the 3rd time she does this. Idk if she has arthritis or its her age that doesnt let her move fast enough but whatever it is it neds to get fixed. Customers are the reason she gets those checks! we are the reason she gets paid! I took my order to STATER BROS where they ACTUALLY helped me and made EVERYTHING so easy for me. I didnt get her name but she was working around 2:30pm on march 29. The adress to the location is 4550 e chapman ave
Orange ca 92869.someone needs to have a talk with the 2 old ladys there.

Last friday I was shopping for a brisket. Walk over to the beef area. Looking at the brisket selection and notice a brisket that was around 8 lbs and another one that looks the same size but only weighing around 5lbs. So I grabbed both briskets and ask the butcher to weigh the one that was tag at 8lbs, in which it turn out to be 5lbs and not 8lbs... Ok honest mistake.

Today I was just walking by the meat selection and look at this briskets for sale and 1 of them was 9.5 lbs going for 4.99 a pound and the other one was 5.25 lbs going for 6.99 a pound... Ok whats really going on here... What it looks lime I cant thrust your meat dept with there pricing... I didnt take a picture the first time but I did the 2nd time...

I visit the Beaumont CA location sometimes on my lunch. I normally purchase boneless chicken breast and 2 sides for a deli meal deal. Today I was told by Beka, after asking for my normal order that whoever is doing that shouldn't be asked me as if I'd know the names. Since she was loud and embarrassed me I told her just to give me the items separately. As I paid more for the items. Very bad customer service on Brkas part for asking me who does it. It was actually a supervisor that told me it could be done and told me I can ask for it anytime. I was in a hurry and I didn't have time to tell the store manager about the situation since he was cashiering on a line. But I did tell a nice lady at customer service. Not a good experience.

I had got bread from a Eugene Albertsons and choose to make a sandwich and as I was eating and about to take another bite something caught my eye. I grab it thinking maybe it was nothing and instead get a 5 inch piece of plastic that I'm pulling OUT of the bread. That should never happen and I'm really disappointed and don't know if ill be eating or even purchasing that bread again.

We buy this 4 pack every week. Today, after eating 3 of them, I noticed the date on the top of the yogurt is Feb 17, 2018. This was purchased last Saturday, March 17, 2018 a month later at our local Albertsons in Canoga Park. I am furious. What quality measures to you have with the to ensure that they do not sell products after the expiration date? This surely explains my upset stomach this week.

This is not the first time that I have spotted food should be taken off the shelf at this location. Last item was cheese that was covered with mold. I believe this might be a quality control issue once products are placed on the shelf. There has to be some kind of process to remove expired foods...especially dairy products.

I really tired of getting offers on the app only for the store either to not have the item at all or only to find out it's the same price that's iffered in the store. So there is really not just4u. It seems just4u is just a ploy to get me in the store and really doesn't offer anything special. I get a coupon for $1.50 rockstars. When they were $1 a week ago they were out of my flavor. The only time they get my flavor in and the price jumps to $1.50. This is the advertised price in the store and is not a just4u offer. This is nefarious practices causeing me to just have no faith at all in the Just4u I'm very disheartened and am sick sick sick of going into the store only to have nothing to choose from. Even the 10 for 10 special on my Kinda Water. When I go in there is les then 10 bottles. They do not ever stock as many as they should. This is very bad practice and I will form a complaint with consumer Affairs. I should be able to purchase the items I would like at the advertised price, not being made to wait until the product is restocked and raised in price 50%.

The store at 660 Bailey Road in Bay Point CA is the worst store in Contra Costa County. This store has expired food on the shelves, very un healthy conditions, poor attitude employees, way to long of lines at anytime of day, bums and thugs smoking weed on the store grounds harassing patrons who shop there, the Manger is part of the problem, and the list goes on and on. If you can't fix the store, blow it up and build a store that can provide for the growing community it is placed in. This is a matter that needs immediate attention and if me or my wife buy one more expired item from that store again we will be owning a lot more than that expired product. Attention NOW PLEASE SOSOSOS!

When shopping at Albertsons in El Paso, TX, each store has about 2 express lanes for 15 items or less. On several occasions I have stood in the express line as a person in front of me has up to 25-30 items. When I ask the teller why they didn't turn the person away, every answer has been; "when we turn them away, they complain to corporate and we get reprimanded." I have not only heard this from only 1 teller, but several. To me, it would seem that either you need to start backing up your employees when people complain about having to go to another lane that is not express, or remove the express lanes from your stores. Thank you for your time and I hope to hear back from someone soon.

At the check out line two janitors walked in pointed at my sister and laughed and continued to stare at her. It was not only rude but very disrespectful. My sister served 8 years in the military, suffers from PTSD and does not need this type interaction when visiting your store. I spoke to a cashier and manager, they did not know what company they worked for when I asked.

March Wednesday 14, 2018

I have been a costumer of Albertsons in Carpinteria, CA for as long as it opened. I've have a big family, and I also work as a teacher at a private boarding school, for which I also get a lot of produce from Albertsons.

The past year I've been disappointed several times with the way the supermarket was low in produce but, more than anything, about the way some workers have treated costumers, especially if they weren't white. I have spoken directly to them about what I saw and talked to several managers about it.

On Wednesday, there was something that happened directly to me that raised a lot of questions for me to whether I will continue going back to Albertsons. I ultimately decided to write this complain.

I went to return a product that I didn't like. Albertsons was low on dishwasher products and didn't have the one I use so I got another brand that was suggested to me by one of the lovely ladies that work at Albertsons. But I didn't like it, so I wanted to return it. The woman who was at the returning counter was this old lady (I believe her name is Meg?) with long whitish/gray hair. This is the same woman who I had seen acting racist and very
inappropriate towards a Mexican woman and a young black man before. She left with the product, and came back after a few minutes telling me that the manager had told her they could not accept the return. I asked if it was because I didn't have the receipt with me, because I could certainly could get it, but she started speaking loudly to me saying: "This product has been open. We can't get the money back. What do you want us to do with it. Ehhh?" At this point, embarrassed and upset, I left, got all the things I had to buy, and at the register, after I paid, I asked to speak to the manager.

Jacqueline, the manager that day, or that afternoon, came after a long long wait. At this point, my husband was with me as well as my two little kids. She is an awkward young woman who doesn't look at you when speaking. I only mention this because it's relevant to what happened. I am used to speaking and teaching all sorts of different personalities, but her demeanor didn't help her words. When I explained why I wanted to speak with her, she said that Meg (?) asked her about what she should do because she had seen me several times before making returns. Though that wasn't true, I wanted to make sure I understood what the suggestion was. So I asked to please explained. So Jacqueline repeated, to my husband and my astonishment, that they make decisions about returning on a one to one basis, and Meg (?) told her I had returned things in the past. I should mentioned that I have a foreign accent because I grew up in France and Spain, and though I am white, I think that played a big role on how Meg (?) treated me. My husband got quite upset, and asked for clarification. My husband is white, tall and educated as well, and at that point Jacqueline started to mumble and said that she maybe can give store credit if I bring the receipt, since we were so upset.

At that point, I was so embarrassed by the entire thing, that I told Jacqueline that I was leaving but that I was going to talk to someone else about this treatment, to what she said that she is the manager and she makes the decisions. All of this without really looking at us, and in a very broken (uneducated) English.

What I am looking for is for an apology, from Jacqueline and Meg (?) to be on probation and transfer to another facility. Otherwise, I am willing to take things further, and being a well-known member of this Carpinteria community, I will spread the word.

I am looking forward to hearing from you. Thanks.

Mariajose
805.722.9377

I had bought chicken and the first couple pieces were very nice and delicious until I bit into a wing, I bit it and I was pulling away from the chicken I saw what appears to be a dark medium/short length hair in the bite I took. I just ask for the workers that are in the kitchen to please make sure cover up well so this doesn't occur and I inundating that sometimes accidents occur but try to not let this happens again cause the chicken is amazing. Thank you for hearing me out and have a great day!

I bought in Jan 2018 cans of cream and food from Albertsons Rancho California rd. Temecula

After a few weeks I opened one can and ate it with Fruit. At 4am I woke up with a severe allergy, my throat was closing, itching so much, my arms were itching red up to my armpits, my ankles, start coughing so much. I couldn't breath well, I took Benadryl next day I checked the product it was expired 2016 all cans I bought.

I continue taking Benadryl, I make an appt with my doctor. Lab blood test, food poison from this product. Now I am in treatment for the allergy. I will put a complain with my attorney.

Deza.[protected]@hotmail.com

Pharmacy tech was given a prescription for my son who has many mental health issues. The tech did not even place the order for the prescription as she promised and waited till the next day after I came in to pick it up to then argue with me and tell me " Your son is the only person on that medication " and then basically shoo me off. The next day when I called to make sure the script had been filled they tell me it's for 1/2 what the Doctor ordered and then hung up on me when I questioned it. If this is the kind of customer service my family and I have to look forward too, we will simply start shopping elsewhere. Not at all satisfied.

I was pushing the shopping cart and turned down the pasta aisle, Well there was some coming out of aisle so I went wide. And when I did that the wire racked sliced into the top of my right hand. I went to a register to get some paper towels, well he ended up being the manager and so I filled out incident report he took picture above me copy. Did not offer any medical help or care.

I went to the Albertsons in Morro Bay ca this morning to get sugar. I've already been treated like [censor] several times before but I was in a hurry and didn't wann pay 6 bucks for sugar at the gas station so I stoped at Albertsons. As soon as I got to the checkout here she came. This ugly, fat, stinky four eyed nasty [censor] manager that has been awful not only to me but my family and all my friends. She called me a no good n[censor]. All I was doing was paying with a legit check. She was so nasty an bitter. I will never go back to Albertsons and I will tell everyone an I mean everyone to stay clear of that awful place. Get a life nasty [censor]. I will have her job before the end of the week an I will be opening a lawsuit on Albertsons because of this [censor].

I recently was shopping at Safeway on 1017 york rd when i heard a guy who had seen around the store say "i wish i could hire only white people" & i also heard them discussing having sexual relations inside of the store with another manager. I wrote this complainant because it is highly inappropriate & unprofessional in my opinion to hear the store manager going around talking about sex & being racist i'm honestly gonna have to stop shopping at that Safeway & any other Safeway because i won't give my money to a racist company & i can only assume your ok with this man's employment within your company so be sure to see a drop in sales because im going to tell everyone i know not to shop with you.

Her name is Sally and she works at the Albertsons on ustick and five mile. She is the rudest and worst supervisor I have ever seen. She dresses like a slob, talks very loud and hick like and very rude. She is horrible to her crew members and customers. She chews her gum like a cow and thats bot even the worst part. She actually thinks it's okay to talk out loud about how she allows her under age kids to drink and smoke pot! I have overheard this a couple times because I am a regular. I try to avoid ever going through her line or to the store at all when she is present. I can't believe she is a supervisor. I will continue to complain til she is taken down from a supervisor. You seriously should go in and look at the way this person works. She is an embarrassment. Her talking about the drugs and alcohol that she lets her kids do is unbelievable! I hope something is done and until it is like I said I will continue to complain.