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bad service
On sunday May 24 as I do every weekend I went to buy my groceries at Albertson's located on Palms and Sepulveda. I always tend to buy steamed shrimp which they must be cooked. However, I am tired of the workers that are in the seafood department. On every occasion in which they do not feel like cleaning the steam machine they lie and say that they are broken. There have been many occasions in which I can prove that they use the lie that the machines are broken because I return a couple of minutes later find another worker and request the same shrimp and they are magically able to cook my shrimp in the machine that was supposable broken. On this occasion when I insisted that they cook my shrimp while completely frustrated because they said they were unable to help me I went to look for the manager. When I found her she had received a call from the woman who couldn't help me in the seafood department. And to make matters worse the store manger supported the lie about the broken machine claiming that the machine was leaking water. This whole compliant is just to ask for better service at Albertson stores. Because after all there are plenty of people whom hate lies especially when we are aware that they are lies.
If any one in this company can bring about a change I will highly appreciate it.
-A shrimp customer extremely disappointed.
casino-related check clearing services tying hands of grocery giant?
My mother (who finds it very difficult to walk) wrote a check for Albertson's grocery store today and was told the check reader wouldn't read it. The management told her and me and Albertsons customer service told me (and I've been assured the Dallas office will tell me) that Certegy will not allow an Albertson's employee (or manager) to call in when the reader does not work, nor can they punch in the numbers. In addition, the customer service person seemed genuinely concerned that she perhaps wasn't handed that slip of paper with the Certegy number (To do what? to be told their check reader didn't work?) They all said there was nothing they can do. Yes, there is. Albertson's can discontinue using Certegy (which is in cahoots with casinos...hmmm) and/or INSIST on better service from this third-party vendor. My mother writes a column for the local newspaper and I'm sure this will get out in her hometown far and wide. Albertsons and Certegy, are you listening?
My mother (who finds it very difficult to walk) wrote a check for Albertson's grocery store today and was told the check reader wouldn't read it. The management told her and me and Albertsons customer service told me (and I've been assured the Dallas office will tell me) that Certegy will not allow an Albertson's employee (or manager) to call in when the reader does not work, nor can they punch in the numbers. In addition, the customer service person seemed genuinely concerned that she perhaps wasn't handed that slip of paper with the Certegy number (To do what? to be told their check reader didn't work?) They all said there was nothing they can do. Yes, there is. Albertson's can discontinue using Certegy (which is in cahoots with casinos...hmmm) and/or INSIST on better service from this third-party vendor. My mother writes a column for the local newspaper and I'm sure this will get out in her hometown far and wide. Albertsons and Certegy, are you listening?
poorly managed store
I normally spend $500 to $700 on groceries per month. In spite of the fact that I have been turned off to Safeway due to its inept home delivery service, I went to the San Francisco, Diamond Heights store on November 5 only to find the shelves near empty. On November 6, I found very little more than cat food and coffee. I asked the clerk why the shelve...
Read full review of Albertsons and 13 commentsAbout Albertsons
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Albertsons contacts
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Albertsons phone numbers+1 (877) 276-9637+1 (877) 276-9637Click up if you have successfully reached Albertsons by calling +1 (877) 276-9637 phone number 0 0 users reported that they have successfully reached Albertsons by calling +1 (877) 276-9637 phone number Click up if you have UNsuccessfully reached Albertsons by calling +1 (877) 276-9637 phone number 0 0 users reported that they have UNsuccessfully reached Albertsons by calling +1 (877) 276-9637 phone number+1 (877) 723-3929+1 (877) 723-3929Click up if you have successfully reached Albertsons by calling +1 (877) 723-3929 phone number 0 0 users reported that they have successfully reached Albertsons by calling +1 (877) 723-3929 phone number Click up if you have UNsuccessfully reached Albertsons by calling +1 (877) 723-3929 phone number 0 0 users reported that they have UNsuccessfully reached Albertsons by calling +1 (877) 723-3929 phone number
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Albertsons emailsalbertsonscustomercare@albertsons.com100%Confidence score: 100%Supportdennis.mccoy@albertsons.com99%Confidence score: 99%communication
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Albertsons address250 Parkcenter Blvd., Boise, Idaho, 83706, United States
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Are you serious right now? A store manager would not support a lie if it were false..the manager would remain on the phone with the employee and demand that him/her help you with the situation..to make a special trip to the seafood dept. by the manager is the manager's way of saying you are a complete ### for demanding the manager and suspecting this cospiracy that the steamer isn't working, because in reality IT ISN'T. The manager came all the way to the seafood dept. because she knew what a scene you would cause and would cause harm to an innocent employee. i can't stand ###s like you.