this company is a huge rip-off! i moved and have nothing but problems trying to get my system moved. i've been threaten to have my creidt ruined as well as being charged all kinds of fees. i've tried multiple times to talk with peolpe and have gotten no where. i wasn't trying to discontinue services just move! i was told i would still be charged for the old location as well as the new buyers of my home...2 poeple paying for 1 system...RIP OFF!