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I also had a problem with Alabama Toys and Teacups..I purchased a male Yorkie that would not stop scratching..I called her she said to use more Frontline..Long story short he had scabbies..we got scabbies..During this time he had a terrible hernia, could not urinate..could not have surgery because liver readings being so high..I would tell anyone stay away from her.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Greetings,
I am the Relationship Manager with Alabama Toys and Teacups. It has come to our attention that the complainant is claiming that they have were sold a sick/ill puppy and that Alabama Toys and Teacups are neglectful breeders. The overall complaint is lacking in truth as well as evidence, but to those who believe what is stated, please understand that this complaint is far from the truth.
Alabama Toys and Teacups give a one year genetic warranty with their puppies and also ask the new owners to take their puppy to a licensed veterinarian in the first 48hrs for a puppy wellness check and they will then call or fax back results. Alabama Toys and Teacups work with their new puppy parents for a smooth transition over into their new forever loving homes through visits, phone calls, and emails.
Alabama Toys and Teacups did not receive any information or contact from anyone stating that their new puppy was sick or in the vet. We have now tried communicating but with no luck. This complaint is not true and is from a made up account.
Alabama Toys and Teacups want only the very best for our puppies. We use only the best vets, vaccinations and worming. All puppies come up to dates on shots and worm medications.
Please view our website for our Vet References and Puppy Parents References.
Thank you for your time,
Josh
Toys and Teacups Relationship Manager
www.alabamatoysandteacups.com
Toys and Teacups/Merry made it clear in a contract, health warranty, and return policy what had to be done inorder to get your money back or whatever these complainers want. I almost had to wait an extra week to pick-up my pombaby because he hadn't made weight prior that week at the vet visit. I didn't complain when I thought I was going to pick him up a week later. Merry wanted my pombaby healthy and safe to go home. I was given 3 pages of specific materials, food, pack-n-play, and other items to purchase before pick up. I picked my pombaby up and faxed my vet's 24 hour exam paperwork over. My pombaby had been to the vet at least on 5 separate occasions during his 10 weeks of care with ToysandTeacups. My vet thought that was great for the baby and mother. Toys and Teacups are looking for forever homes and good people for their babies.
We had similar issues. Our puppy was VERY underweight, at first I thought this was because he was teacup sized; however, he had hookworms, ear and eye infections and was very sickly. She runs a puppy mill - her paperwork, business info, and store front info and cards ALL have different names under them. Plus she has 15+ different breeds and does not allow house calls...she meets you at her "boutique" She also had to delay our appointment because she was bathing all the puppies because "They are filthy" (her words not mine) WHY would they be so filthy if you are a reputabe breeder and KNOW there was an appt scheduled?
I found this BREEDER ( Alabama toys & teacups) on FACEBOOK. WHY dont you post on their WALL to make public aware of this :
He had scabbies..we got scabbies..During this time he had a terrible hernia, could not urinate. good luck. JULIE