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Alabama Powerpower off again!!! horrible service!!!

Our power is out again for the second time in the past few weeks. The first outage took over eight hours to get the power back on and now it's been off since 1 o'clock today. They're telling me they expected back on by 10. PM. THAT'S NINE HOURS!!! Alabama Power has the worst customer service on the planet !!

It's cold tonight with no heat and no lights. My son has a huge organic chemistry final tomorrow and no lights to study by!!! I've recently had back surgery and I'm freezing to death ... no power so no heat !!! Alabama Power needs to get their act together !!!

This is at the ridge in Meadowbrook in Birmingham, AL 35242. The first time I said nothing and patiently waited ... the second time with 10 hours to repair, I'm furious. Very very very bad service !!! On a scale of 1 to 10 can I give you a minus -20 ? Aweful!!!

Al
Nov 28, 2018

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